They strive to cut costs at the expense of customer service. We were a party of three. The first night we had to go down because there was no soap and only one bath towel in the room. The sink back splash had a layer of dust on it and the carpets were stained up. They limit their breakfast hours to 6am to 9am, hoping you might sleep in on your vacation and miss it. Add to that they hold the plates and dish out their 'premium' breakfast items to limit what you can eat. You can only have 1/4 a piece of waffle (where other Best Westerns give you the whole waffle) and you can have either two pieces of bacon or two pieces of sausage. If you ask for more you will be denied by the hostess! The cook set off the hotel fire alarm at 6am one morning by burning the waffles. The bed was like sleeping on a sheet of plywood. I have stayed in many Best Westerns in eight different states and never had an experience like this.
- Official Description (provided by the hotel):
- Stay at the Best Western Yucca Valley Hotel and Suites located in Yucca Valley, California. Recipient of the Best Western Directors Award for Quality Assurance in 2009. The hotel is located just five miles from the Joshua Tree National Park, the Big Morongo Canyon Preserve in Morongo Valley and close to the Twenty-Nine Palms Marine Corp Base. The Best Western Yucca Valley Hotel and Suites is an interior corridor brand new built hotel that offers spacious guest rooms fully equipped with HD flat screen televisions and high-speed Internet access. We offer a variety of rooms from our standard king bedrooms to our extended stay suites with kitchens and king bedrooms with Jacuzzis. This Yucca Valley hotel also welcomes guests to a hot complimentary deluxe continental breakfast featuring sausage, eggs, waffles, Seattle's Best Coffee and more each morning. Other amenities at the Best Western Yucca Valley Hotel and Suites include an outdoor heated swimming pool, hot tub, fitness center, business center and meeting space. Let the Best Western Yucca Valley Hotel and Suites be your home away from home. Our staff will go out of their way to make your stay as comfortable as possible. Make a reservation today at the Best Western Yucca Valley Hotel and Suites. ... more less
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- Also Known As:
- Best Western Yucca Valley Hotel Yucca Valley
- Best Western Yucca Valley Hotel And Suites
- Yucca Valley Best Western