The customer service at this property is amazing. I found out that I needed to be in Yuba City on short notice and this property was sold out. I called reception and they offered to put me on a waiting list (I cannot remember that every happening anywhere). I was able to get in last minute and was told that the only thing available was a smoking room however there was an ozone machine in the room. I arrived at 1:00 a.m. and the gentleman at the front desk addressed me by name ( I guess it was obvious since I was the only one not inhouse) and that made me feel welcomed. He immediately mentioned the smoking room and said another room had opened up and he would go up and show me both and I could make a choice. I was so tired that I declined the offer and went to the original room. The room was spotless and honestly I did not notice the smell. The next morning I needed to have a couple quit meetings with my staff and I was allowed to use the conference room and they even brought in a speaker phone and set it up for me. Later before I left, I was talking to someone and mentioned that I had left my phone charger at home. The lady at the desk overheard me and said they had some spares and promptly gave me one. I cannot say enough how friendly and helpful this entire staff is. Everyone I dealt with during my short stay was top notch.
- Official Description (provided by the hotel):
- The Hampton Inn & Suites Yuba City hotel is a 100% non-smoking hotel in Yuba City, CA (located off of Highway 99 at Geweke Crossing) with newly-upgraded rooms and suites (March 2016). Enjoy easy access to Marysville Raceway Park, Toyota Amphitheatre and Yuba Sutter Mall. Enjoy suites with sofa beds, or standard king room with a comfortable chaise lounge. All rooms and suites include: free WiFi, free breakfast (in our lobby), as well as microwaves and mini-refrigerators. Also, enjoy our 24-hour complimentary business center, fitness room, outdoor pool with whirlpool spa, coin laundry service, and on-site snack shop. ... more less
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- Also Known As:
- Hampton Inn & Suites Yuba City Hotel Yuba City
- Hampton Inn And Suites Yuba City
- Hampton Inn Yuba City
- Yuba City Hampton Inn