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“GIVE IT UP...DO NOT MAKE A RESERVATION AT THIS PLACE!!!!” 1 of 5 stars
Review of The French Laundry

The French Laundry
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Ranked #1 of 24 Restaurants in Yountville
Certificate of Excellence
Price range: $50 - $240
Cuisines: French, Gluten Free
More restaurant details
Restaurant details
Good for: Romantic, Special occasions
Dining options: Dinner, Lunch, Late Night, Parking Available, Private Dining, Reservations, Seating, Serves Alcohol, Waitstaff, Wheelchair Accessible
Dining style: Fine Dining
Cross street: Creek Street
Level Contributor
135 reviews
98 restaurant reviews
common_n_restaurant_reviews_1bd8 55 helpful votes
“GIVE IT UP...DO NOT MAKE A RESERVATION AT THIS PLACE!!!!”
1 of 5 stars Reviewed February 21, 2013

honestly my review is about the " customer service" of this restaurant.

i made 3 reservation a month and half before my arrival in california for my Anniversary.
i showed up a week before my special night to check the status of my request....and i was told " do not plan to have a confirmation on your reservation....make other arrangements"
I was really, really upset about that answer and having a restaurant myself i could not beleived how they could be so " snob ".......
Definition of snob by wikipedia :

........A snob believes that some people are inherently inferior to him or her for any one of a variety of reasons, including real or supposed intellect, wealth, education, ancestry, class, taste, beauty, nationality, et cetera. Often the form of snobbery reflects the snob's personal attributes. For example, a common snobbery of the affluent is the belief that wealth is either the cause or result of superiority, or both........

how do they base pryority ...i am sure they must favor friends or " important people "

i am sure this place does a great business but you are not getting my 5 stars and i would like anyone that whish to have a great meal with a great atmosfere to try all the other incredible restaurant in the area near by !!!!!!

  • Visited February 2013
    • 1 of 5 stars
      Service
Helpful?
11 Thank alessandro1954
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,170 reviews from our community

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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
La Habra, California
Level Contributor
58 reviews
40 restaurant reviews
common_n_restaurant_reviews_1bd8 38 helpful votes
“Make reservations for this Must Do event!”
5 of 5 stars Reviewed February 20, 2013

Located in the center of Yountville is one of this Country's finest restaurants... French Laundry. The accolades noted in the numerous other reviews are true. We had a choice of 3 different tasting menus. Between our group of 8... We tried each of the different menus. Each member of our group was impressed with their dining experience. Presentation and concentration of flavors were superb. Both the wine and food service was impeccable. Food service was well coordinated with 1 server per 2 guests. Our sommelier was very knowledgable and entertaining. The wine list here is one of the most extensive that I have ever seen. While your choices are splendid... The prices of their wines tend to be in the area of ~ 300% + markup. I like searching wine lists to find the hidden bargains...but I didn't find any "steals" .

Expect to pay $270 for food service. DO make reservations well in advance. This should be on everyone's bucket list.

  • Visited February 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Atmosphere
    • 5 of 5 stars
      Service
    • 5 of 5 stars
      Food
Helpful?
Thank Brad L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California
Level Contributor
65 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 64 helpful votes
“Beyond the hype”
5 of 5 stars Reviewed February 19, 2013

The French Laundry is everything that people say and more. Just put away how much it's costing you and settle down and enjoy! It's like eating in heaven! We were in the private room this past weekend as we had a group of eight. What fun! The service is superb as you would expect. The staff are friendly and unpretentious. Something other fine dining staff could emulate. The food is always amazing. We did have a few tastings that were not superb but really the overall experience was spot on. Let the very expert sommelier pick out wines for you he knows the food and how to pare it. We loved the wine choices every bit as much as the food. I have been before and will go again.

Visited February 2013
Helpful?
Thank aussieches
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
51 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
“What a memorable experience”
5 of 5 stars Reviewed February 16, 2013

My husband and I celebrated our anniversary at the French Laundry and he'll have a hard time topping that on our next one.

The food was absolutely gorgeous and delicious. Each dish was beautifully presented and no ingredient was repeated throughout the many courses. We were seated at a cozy table by the fireplace. The service was warm and hospitable, a nice change from similar restaurants with snooty and stuffy service.

Our menus had been customized for us, wishing us a happy anniversary. We forgot to take them with us when we left so my husband called to ask that they be mailed to us. Not only did they send them, they had them signed by Chef Keller who also wished us a happy anniversary. A very thoughtful and much appreciated touch.

  • Visited November 2012
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Atmosphere
    • 5 of 5 stars
      Service
    • 5 of 5 stars
      Food
Helpful?
Thank KJS35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Level Contributor
9 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
“An Experience”
5 of 5 stars Reviewed February 16, 2013

We went here for lunch while visiting Napa. Given what we read and the dress code, we were prepared for pretentious waiters and food snobs. We were pleasantly surprised and enjoyed every minute of our meal.

Of course the food was amazing, but more so it was a culinary experience that should be on any foodies bucket list. Our waiter explained every course and how the Chef took even the simplest of local food and created something delicious. At the end, the waiter gave us a list of our meal, a laundry tag with the bottles of wines we drank and small souvenir boxes of shortbread cookies. Be prepared to spend 3 hours and a lot of money to eat here, but it is worth every minute and every penny!

  • Visited February 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Atmosphere
    • 5 of 5 stars
      Service
    • 5 of 5 stars
      Food
Helpful?
Thank christinam11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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