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“ATale of Two Dinners”

Lucy Restaurant and Bar
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Ranked #11 of 30 Restaurants in Yountville
Certificate of Excellence
Price range: $12 - $45
Cuisines: American
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Restaurant details
Dining options: Lunch, Breakfast, Outdoor Seating, Reservations
Description: Located at Bardessono in Yountville, Napa Valley. We offer fresh, innovative garden-inspired cuisine that embodies the Bardessono modern aesthetic and eco-spirit. Executive Chef Victor Scargle and our team, offer fresh, innovative garden-inspired cuisine that embodies the bardessono modern aesthetic and eco-spirit. Executive Chef Victor Scargle We use sustainable, organic and biodynamic products whenever possible.
Reviewed December 1, 2013

My wife and I dined at Lucy on Thanksgiving evening and had the pre fixe, four course, special menu—the only option. I had, first, the signature carrot salad. While the carrots were quite good I thought the salad a little “low key” as a stand-alone dish and would have been better as a side. Second, was the butternut squash risotto which, like the salad, was pleasant but not quite assertive enough on its own. Third, I had a cube of sturgeon served over brussel sprouts and bacon. The sprouts and bacon were the best item I had. There was certainly nothing wrong with the dinner, but I didn’t quite feel it was worth the $85 price tag. My wife had a much better experience. She had the pumpkin soup, the squab, and the turkey and stuffing. I sampled all and all were excellent. Her turkey was remarkably moist and flavorful. She thought it was perhaps the best she’d ever eaten. We both found the desserts just OK. Mine was an apple “pie”—a scoop of apples and of ice cream over a rectangle of dense pastry. Hers was a pumpkin custard. The desserts seemed to be perfunctory offerings designed merely to fill out the menu. Despite differing about the food, we both agreed that Lucy is a very nice place. We ate outside on the patio in a very attractive space. The staff were all friendly, efficient, and professional. They were also welcoming to our two hounds who were with us. They even sent a plate of dog treats to our table—a gesture the dogs much appreciated. Despite my disappointment with my food the overall experience was very pleasant—so pleasant that I feel a little remorseful writing a less than positive review. We would like to return to Lucy when the regular menu is available—a menu that appears more interesting and varied that the Thanksgiving one. So, overall, we’d return to Lucy and would recommend it to those visiting Yountville.

    • Value
    • Atmosphere
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    • Food
Thank Rhetor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ross W, Manager at Lucy Restaurant and Bar, responded to this reviewResponded December 3, 2013

Dear Mr. Abbot

Firstly thank you for your candid feedback regarding your recent Thanksgiving Dinner here with us at Lucy. It was pleasing to see your experience overall was a positive one and that the service and your wife's food were of a high standard.
Equally we were saddened to hear about your particular dishes were below our normal level. Our apologies for the shortcomings here. We will take this feedback and that of the dessert selections seriously and review for next year’s meal.
We hope you come back and try out our regular menu. We look forward to welcoming you back shortly, of course with your beautiful beagle mixed dogs

Regards

Ross Wheatley
Director of F&B

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (443)
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337 - 341 of 443 reviews

Reviewed November 25, 2013

First of all, the food was phenomenal, the atmosphere on the patio was great and the wine was perfect. The only reason I held back a star on the rating was that our server was slightly on the unfriendly side, which is the exact opposite of the rest of the hotel property which abounds with friendly, customer focused, service. So go here anyway and expect that this was an aberration. Now for the good stuff, our dinner was outstanding. I had the Sunday tasting menu and each course was phenomenal. At our table we also had the antelope chop, the duck and the lobster risotto along with a couple of incredible salads. Everyone devoured their meal and all commented on the exceptional flavors and preparation. We sat on the patio and the heaters were perfect to provide comfort for dining on a very cool night. I will definitely go back and fully expect a 5 star experience next time.

    • Value
    • Atmosphere
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    • Food
Thank sglars
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ross W, Manager at Lucy Restaurant and Bar, responded to this reviewResponded November 27, 2013

Dear Mr. Larson

First and foremost, we all here at Lucy wanted to thank you and the Sharps for joining us for your 25th Anniversary celebration at the restaurant and hotel, it was a pleasure taking care of you and we are happy to hear you enjoyed the food selections and the atmosphere.

Our apologies for the shortcomings in your service; our staff should be warm, friendly and attentive at all times; clearly we weren't 100% here and please accept our sincere apologies for this, the server concerned will be addressed. This is the exception as opposed to the norm as you correctly noted regarding the rest of the team here. We pride ourselves on friendly and approachable service at all times.

Thank you once again for joining us all the way from Texas; we appreciate you spending such a momentous occasion with us. We look forward to seeing you back here again soon at Lucy

Regards

Ross Wheatley
Director of F&B

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 1, 2013

We enjoyed a lovely dinner on the patio at Lucy's. The hotel itself is very nice as well. The food and service was exceptional.

Thank YYZ-LHR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ross W, Manager at Lucy Restaurant and Bar, responded to this reviewResponded November 5, 2013

Dear YYZ-LHR

We were happy to read your recent comments regarding the experience you had here in September.

Fantastic to hear you enjoyed the food, service and ambiance.

We look forward to welcoming you back to Lucy from Toronto in the near future.

Regards

Ross Wheatley
Director of F&B

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 1, 2013

This restaurant isn't on the Main Street of Yountville, but just off in one of the nearby hotels. I found the menu a bit limited (fussy eater), but if you are a carnivore you will be fine. The starters and main course were very good, good portion size and very well presented. The service was excellent, which helped sell the experience more.

Thank kjc75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ross W, Manager at Lucy Restaurant and Bar, responded to this reviewResponded November 5, 2013

Dear kjc75

Thank you for your recent feedback on your experience here at Lucy. We are pleased to hear you enjoyed the dishes and portion sizes despite the limited range for you, any additional feedback you may have will certainly be welcome.

Great to hear you enjoyed our service too, we pride ourselves on providing warm, professional and attentive service.

It was a pleasure taking care of a fellow Brit; I myself am from Cambridge originally, but have been an "ex pat" for almost 11 years.

We look forward to welcoming you back to Lucy soon.

Regards

Ross Wheatley
Director of F&B

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 30, 2013

From the moment we entered the restaurant we were treated wonderfully. Our waiter, Nick suggested we try the tasting menu, and boy are we glad he did. This tasting menu is not like any other. You choose what from the menu you would like to try so you are able to sample so many dishes This is great being you will want to try everything on the menu.

Each item is flavored beautifully. It is quite orgasmic. When looking at my husband , his facial expression was of a person who is fully enjoying everything to its fullest potential. The manager of the restaurant, Guy, is so personable personable that you feel that you must have known him forever.. The owner came over to our table, what a wonderful man.

We learned that they use everything from their own garden and that the whole building, restaurant and hotel were made from recycled material from the original home on that spot.

THIS IS A PLACE TO COME BACK TO AND TO RECOMMEND TO ONE AND ALL.

Thank you Guy, Nick and everyone we came into contact with there. You made dining at your restaurant a fantastic experience.

    • Value
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    • Food
Thank Jacqueline R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ross W, Manager at Lucy Restaurant and Bar, responded to this reviewResponded November 5, 2013

Dear Jacqueline R

Thank you for your recent feedback on your experience here at Lucy. We are pleased to hear you enjoyed the dishes and portion sizes as well as the great service Nick and Guy provided for you. We value them highly too and they are both wonderful employees and people too.

We look forward to welcoming you back to Lucy soon.

Regards

Ross Wheatley
Director of F&B

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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