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“pleasant meal at Bardessono” 4 of 5 bubbles
Review of Lucy Restaurant and Bar

Lucy Restaurant and Bar
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Ranked #11 of 28 Restaurants in Yountville
Certificate of Excellence
Price range: $12 - $45
Cuisines: French, American
More restaurant details
Restaurant details
Good for: Romantic, Local cuisine, Special occasions, Bar scene, Business meetings, Large groups
Dining options: Dinner, Breakfast, Lunch, Brunch, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Off-Street Parking, Free Wifi, Full Bar, Parking Available, Private Dining, Reservations, Seating, Serves Alcohol, Street Parking, Valet Parking, Waitstaff, Wheelchair Accessible
Description: Located at Bardessono in Yountville, Napa Valley. We offer fresh, innovative garden-inspired cuisine that embodies the Bardessono modern aesthetic and eco-spirit. Executive Chef Victor Scargle and our team, offer fresh, innovative garden-inspired cuisine that embodies the bardessono modern aesthetic and eco-spirit. Executive Chef Victor Scargle We use sustainable, organic and biodynamic products whenever possible.
Boulder, Colorado
Level Contributor
401 reviews
336 restaurant reviews
common_n_restaurant_reviews_1bd8 91 helpful votes
“pleasant meal at Bardessono”
4 of 5 bubbles Reviewed June 26, 2013

Dined at Lucy Restaurant one evening while staying at the hotel. Food was very good. Service was very good. Room is a bit spartan. But yeah ... we enjoyed it.

  • Visited February 2013
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 4 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank sazeracker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ross W, Manager at Lucy Restaurant and Bar, responded to this review, July 2, 2013
Dear Sazeracker

Thank you for the comments on your recent dining experience, as a guest of the hotel we are happy to hear you enjoyed the food and service.
Your comments regarding the dining room look and feel are excellent points and we are currently working on ways to warm up the space, thank you kindly for bringing it to our attention.

We look forward to seeing you back here at Lucy soon

Regards

Ross Wheatley
Director of F&B
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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409 reviews from our community

Visitor rating
    245
    99
    46
    12
    7
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Charleston, Illinois
Level Contributor
7 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Service could have been better”
4 of 5 bubbles Reviewed June 26, 2013

Our food was fantastic, and when our server was helping us they were great. But, there was a large group in the back of the restaurant and they took up a large chunk of everyone's time so it took some time to get our order placed and for our courses to be brought out. The restaurant is very modern and the decor is very interesting.

Visited June 2013
Helpful?
Thank JMuedog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ross W, Manager at Lucy Restaurant and Bar, responded to this review, July 2, 2013
Dear JMuedog

We at Lucy wanted to say thank you for your recent feedback detailing your dining experience here in the restaurant. We are happy to hear you enjoyed the food and surroundings but disappointed to hear we let you down in service, no excuses for lack of attention.

Regardless of there being a large party that evening, we still should have provided the level of service you deserve and meeting our standards here, apologies from myself and the rest of the team

We do hope to see you return to us when you next visit Napa from Illinois, if so we will ensure a better dining experience for you.

Regards

Ross Wheatley
Director of F&B
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
74 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 52 helpful votes
“Excellent food let down by poor service”
4 of 5 bubbles Reviewed June 23, 2013

The Lucy is set in beautiful grounds in the Bardessono hotel. In nice weather always request an outside table, as we did. The food was excellent. Creative cuisine, reasonable portions (not typical huge US size!!) and great presentation made it one of the better dining experiences this trip. However the service was poor from our main waiter and very good from the second. We had to wait forever to get drinks or to see them at all sometimes. At the end of the meal we asked for a drinks menu. We got the menu but never saw the waiter again. It took ten minutes to get the bill. It could have been so much better with just basic good service.

  • Visited June 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 2 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank roamers1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ross W, Manager at Lucy Restaurant and Bar, responded to this review, July 2, 2013
Dear Roamers1

Thank you for constructive feedback regarding your recent dining experience here at Lucy. We are happy to hear you enjoyed the quality of the food and the portion sizes.
Naturally we are disappointed to hear that the service you received was below par and far from our usual standard, there are no excuses and please accept our apologies.
Should you ever decide to join us again from Australia, please contact me directly so we may ensure a better experience.

Thank you again and hopefully see you in the future

Regards

Ross Wheatley
Director of F&B
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cliffside Park, New Jersey
Level Contributor
45 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 49 helpful votes
“Nice organic food”
5 of 5 bubbles Reviewed June 12, 2013

Food was nice simple and tasty try their carrot salad and their short cake By he way they have their own green garden where they get the greens and some of their berries

Visited June 2013
Helpful?
Thank Nikolas888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ross W, Manager at Lucy Restaurant and Bar, responded to this review, June 14, 2013
Dear Nikolas888

I wanted to take a moment to say thank you for your recent review of Lucy. We pride ourselves on our organic, sustainable garden that provides so much of our produce and is the driving force behind the menu and culture here at the restaurant.
Thank you again for your kind words about the carrot salad; a signature dish here at the restaurant and a popular favorite.
We look forward to seeing you back here soon

Regards
Ross Wheatley
Director of F&B
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
84 reviews
62 restaurant reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
“Lucylou....”
4 of 5 bubbles Reviewed May 29, 2013

Really nice spot...we had a great meal with a great bottle of wine...ever had antelope? Bueno. The beet salad was awesome and so were the oysters.

Visited May 2013
Helpful?
Thank Eric M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ross W, Manager at Lucy Restaurant and Bar, responded to this review, June 4, 2013
Dear Eric M

It was a pleasure to read your recent review regarding your dining experience here at Lucy. We are happy to hear you enjoyed the dishes; including the beet salad and the antelope chop.

We are glad you sampled the antelope for the first time and that it was with us; we are happy to hear you found it to be a great dish.

Thank you again and we look forward to seeing back here soon.
Regards

Ross Wheatley
Director of F&B
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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