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“Terriffic!”
5 of 5 bubbles Review of Bardessono

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Bardessono
Ranked #2 of 6 Hotels in Yountville
Certificate of Excellence
GreenLeadersPlatinum level
Houston, Texas, United States
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Terriffic!”
5 of 5 bubbles Reviewed January 11, 2014

If you enjoy a fine hotel, Bardessono is for you. Everything from the architectural features to the art to the accommodations are first class. And if you are one of those people who like to have a massage in your room, you will love that opportunity. Staff is helpful and friendly, Lucy is a fabulous restaurant, rooms are lovely. It is also a most convenient spot from which to explore Napa Valley.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Linda L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JBTYountville_CA, General Manager at Bardessono, responded to this review, January 12, 2014
Dear Linda L,

What a nice review. Thank you, and thank you for staying with us.

I'm pleased to learn you tried an in-room massage here. They are special, as every guest bathroom is designed to also serve as a spa treatment room. Further, when the massage is over, no need to get dressed and exit.

It's also nice to read that you enjoyed Lucy. We're very proud of our restaurant in this highly competitive food and wine environment.

And our location is second to none in Napa Valley, as you point out. Yountville is the Valley's center and heart.

We do hope you'll return soon.

Warmest regards from all of us.

Jim.
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1,280 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (302)
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English first
Perth, Australia
Level Contributor
41 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed January 10, 2014 via mobile

This is one if the best luxury hotels we have stayed at around the world. It is modern, stylish, has everything you need, well located, great staff and of course green. I don't think there is anything more you could ask for in hotel in a wine district and if you come to Napa staying at Bardessono will add to the experience. One thing to note at the moment is there is some local construction which is making noise from about 7.30am.

Stayed January 2014, traveled as a couple
Helpful?
1 Thank MikeyfromOz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JBTYountville_CA, General Manager at Bardessono, responded to this review, January 12, 2014
Dear MikeyfromOz,

Thank you for staying with us and posting this wonderful review. We're glad you enjoyed yourselves here.

The construction you reference was a remodel of our Town Hall, which shares space with the local elementary school. The good news that it is winding down, and will be completely finished by the end of January.

Croatia is not exactly around the corner, but we do hope you'll return one day. It was our pleasure serving you.

All the best from all of us at Bardessono.

Jim.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed January 7, 2014

Our stay at Bardessono is definitely THE best experience we've had at any hotels. It is intimate and romantic. The property itself is gorgeous. The service is impeccable with extreme attention to details. All the staff are incredibly friendly and helpful. And the Lucy restaurant has the most amazing breakfast (we didn't have a change to try their dinner though).
We were wowed from the very beginning. The minute we arrived at Bardessono, the manager welcomed us with wine and showed us around the property while we enjoyed the beautiful Chardonnay. After a long drive from the SF airport, we were immediately relaxed and knew that we were indeed in Napa Valley. Learning that we were celebrating our anniversary, they delivered a bottle of sparkling wine, truffles and a congratulation card to our room just minutes after we settled in. The wine was refreshing and the chocolates were beautifully handcrafted as well as delicious.
All the valets were very attentive and helpful. They would set up our bikes very early in the morning and were ready to help with various errands. But we were most impressed during the second night, when we had dinner at the French Laundry.While the restaurant was only a few
blocks down the street, it was hard to walk in high heels. The valet took us there with one of the hotel's Lexus (by the way, all their cars use hybrid power, another impressive detail to me as someone working on environmental studies), took pictures for us at the famous bronze sign and told us that the restaurant had them at speed dial. So we only needed to ask our server to ring them up when dinner ended. The minute our valet arrived to pick us up, he came in to tell us to take our time and that he would be waiting right outside as we took a tour around the kitchen. We couldn't help but being touched by this attention to detail.Of course, during our four-day stay, examples as such were too many to enumerate.
By the way,we had the most delicious breakfast at Lucy's. They successfully put an Asian twist to their dishes, the ingredients were extremely fresh, and they had the most amazing assortment of complementary mini pastries. Excelling in every aspect-this is what only the best hotels can achieve.
Bardessono has exceeded all our expectations and left us with wonderful memories. We will definitely return whenever we are in Napa again.

Green Features: Their personal care products are all ecofriendly and all of the hotel vehicles use hybrid power.
  • Stayed December 2013, traveled as a couple
    • Value
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    • Service
Helpful?
Thank yuxw07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JBTYountville_CA, General Manager at Bardessono, responded to this review, January 8, 2014
Dear yux07,

Wow. What a great review. Thank you for taking the time to chronicle your stay with us in such detailed fashion. We so enjoy learning when we delight our guests. It's very inspirational and motivational for us. I share all reviews with all our employees with profuse thanks, and occasional thoughts on how we can improve.

I'm so glad you enjoyed our hotel to the fullest and appreciated our service and attention to detail. And you really did Yountville right by a trip to The venerable French Laundry, arguably one of the best restaurants in the world, and just six or seven short blocks from us.

We hope we'll see you back here soon.

All the bet from all of us at Bardessono.

Jim.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Playa del Carmen, Mexico
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed January 6, 2014

The restaurant manager Guy was amazing! Our room was the king queen steam spa suite, it was perfece because we had our kids and we were able to have luxury and PRIVACY. I even did one of my famous Tiffany Rothe Workouts in the outdoor patio!

  • Stayed January 2014, traveled with family
    • Value
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Helpful?
1 Thank TiffanyRotheWorkouts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JBTYountville_CA, General Manager at Bardessono, responded to this review, January 10, 2014
Dear Ms. Rothe,

We're delighted you enjoyed your stay with us, and thank you for posting this nice review. You're right about our rooms with a king bed and then separate area for a queen be, too. And that area has its own TV and headset, as well as a privacy curtain.

Your kind words about Guy Barstad are also appreciated. He's a great restaurant manager and a fun person to be around. Guy is very popular here.

We hope you'll return soon and often as it was our great pleasure to serve you.

All the best from all of us at Bardessono, especially Guy and me.

Jim.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, Florida
Level Contributor
70 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 bubbles Reviewed December 31, 2013

The Bardessono is a beautifully designed, Platinum LEED Award property in the heart of Yountville. It has the feel of a modern, spacious home with wonderful indoor/outdoor spaces, great landscaping with ponds, water features, fountains and riles, all contributing to the peaceful elegance of the hotel.

We spent Christmas week at the Bardessono and had a wonderful stay.
One complaint was that there was no coffee maker in the room. There is a bar area near Lucy’s Restaurant, opening onto the garden pools and sculptures, where coffee and pastries are served all morning. On checkout we mentioned the coffee maker and were told that for Platinum certification they are not able to provide one, but that requests for any such items are happily filled. So be sure to ask for one on arrival if you don’t want to get dressed and go downstairs for coffee in the morning.

Our party consisted of 2 couples (family). The one room, number 120 I think, was at the property edge and looked onto a construction site next to the hotel. Concerned about building noise they asked to be moved and this was done without incident or problem. Most rooms appear to be very private with no one balcony or patio over looking another. Our rooms, King Spa Suites, were quiet and well appointed, though more with the feel of a contemporary home than a luxurious hotel. There was thoughtful inclusion of everything you might need, some items (like body and bath spa products and snack food) at a ‘think twice’ fee.
One problem with the room: there are no blackout blinds, only room darkening shades. Some of these are outside tilt slat style, energy conserving shades, that double as the night blinds and some are inside roller blinds, so the rooms get light with sun-up. (But, a plus, there are no awful heavy, dust accumulating drapes!)

The bathrooms are as large as the bedrooms with space for in-room massage tables, 2 sinks, huge air baths, wonderful robes and towels and plenty of closet space. The other couple had massages that they said were the best they had ever experienced.

We had one dinner and 2 or 3 breakfasts in Lucy’s Restaurant. I had notified the restaurant of a gluten and shell fish allergy beforehand and everything was prepared accordingly. The dinner was very nice, with good, pleasant service. In retrospect it was not the best food in Yountville where the competition is stiff. We had an overcharge on our bill for the wine, an incident that was handled brusquely by the restaurant manager but with class by the hotel staff. The chef served a complimentary lobster bisque in a shot glass between courses that was awful – the consensus: avoid it.

The concierge and valet services are excellent. There was a fleet of Lexus cars for test driving if you chose. Although Bardessono is in walking distance of most places in Yountville, they will also arrange complimentary drop off and pick up if you so desire.

All in all, a great experience. Service was outstanding.

Room Tip: All rooms seem private and quiet except perhaps near the construction site next door.
See more room tips
Green Features: We were interested to see the patio and roof rain water collection system and the automatic, energy saving window shades.
  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jill305
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JBTYountville_CA, General Manager at Bardessono, responded to this review, January 8, 2014
Dear jill305,

Thank you for staying with us and posting this very detailed, balanced, and thoughtful review. I'm sure it will be helpful to others contemplating a visit to the Valley and possibly Bardessono.

Your review deserves and equally thoughtful response. I'll try; and forgive me for focusing only on what may be construed as "improvement opportunities" for us.

The absence of coffeemakers in our rooms is not a LEED platinum certification standard, but rather a statement about our overall concern for the environment. Brewing coffee in bulk is better for it. And as you point out, we do have coffeemakers upon request.

Room 120 does look across at the Elementary School/Town Hall. (They are combined into one structure. Only in Yountville....) And there was a major renovation project to the Town Hall portion of the building, which fortunately will be finished this month. I'm sorry for that inconvenience, but it was beyond our control.

Our exterior blind system in our rooms do provide darkness, but not quite 100% black out capability. We don't have plans to augment them due to the expense.

Of greatest concern are your comments about our lobster bisque amuse bouche, and our food in general. The majority of the comments we get about our food are favorable and compare us nicely to the other great restaurants in the area. I'm sorry we missed the mark here. We also apologize for a less than gracious handling of an overcharge in the restaurant. That is inexcusable. Errors we make of any kind should result in profuse apologies and immediate correction.

On balance, it looks like you enjoyed your stay. We're delighted. And thank you for your kind words about our staff and service. We have a wonderful group of people working here.

Please return...soon and often.

It was our pleasure to serve you.

All the best from your friends at Bardessono.

Jim.
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San Francisco, California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed December 30, 2013

My wife and I stayed at the Bardessono back in March 2013. Having loved our stay so much back then, we decided to come back to the Bardessono in December to celebrate our wedding anniversary. And our stay both times was nothing short of absolute perfection. Yes, the Bardessono has all of the basics – clean, spacious rooms coupled with their courteous and friendly staff (a special thanks to their Concierge team, who were consistently willing to go above and beyond with any requests that we had). With that said though, there are other things that make the Bardessono a wonderful and unique place to stay.

Nestled in the heart of Yountville, the hotel is located right across from Bouchon, which made it super easy for me to roll out of bed first thing in the morning and walk over to Bouchon to grab an assortment of pastries without having to deal with waiting in line. Also, if you plan on having lunch/dinner in Yountville, the Bardessono offers a Lexus complimentary service to escort you to and from the hotel.

Regarding the room itself, our Spa Suite had everything that we needed to relax – a jacuzzi, a sauna and a warm fireplace, which we found to be a very nice touch considering the outside temperature was down in the 20s. In addition, our room was used to do our in-room massages, which my wife and I both concur that the massages were some of the best that we’ve ever had (many thanks to Malissa who was fantastic in helping coordinate our spa/massage requests).

All in all, we had a fantastic experience staying at the Bardessono. Tripadvisor rated the Bardessono as one of the most romantic hotels in the nation for 2013 and for me, it’s quite obvious why that is the case. I’ve had the opportunity to stay at various Ritz Carltons, Fairmonts, Shangri-La’s around the world, and based upon what I’ve experienced thus far, they all come at a distant second compared to the Bardessono. Granted, the Bardessono is not cheap by any means; however, I’m a firm believer that you should get what you pay for and in my opinion, the Bardessono has set the bar at a level where all of the other hotels have yet to reach.

My wife and I plan to return many more times in the future and we hope the Bardessono continues to provide what we experienced – privacy, comfort, luxury and most importantly, peacefulness.

  • Stayed December 2013, traveled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
4 Thank Andrew Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JBTYountville_CA, General Manager at Bardessono, responded to this review, January 1, 2014
Dear Andrew Y,

Thank you for staying with us...not once, but twice this year. Your review above is so detailed, articulate, and thoughtful. You touch on all of which we are proud - locations, staff, spa services, our Lexuses for shuttling guests in and around Yountville, our physical features, and our value proposition.

We hope you will make more trips here. It's such a pleasure serving you both.

Warmest regards from all of us at Bardessono.

Jim.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stockholm, Sweden
Level Contributor
22 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed December 29, 2013

We visited Bardessono in July with our two kids (age 8 and 9). This is a fantastic place – great food, fantastic service, beautiful large rooms with private verandas. The hotel had a really luxurious feeling overall with a very nice roof top pool. The hotel also provided bikes, which was great for making trips in the village.

Yountville is a very nice village, which many top notch restaurants like the French Laundry (not recommended for kids though) and Redd (highly recommended, relaxed atmosphere and great food).

  • Stayed July 2013, traveled with family
    • Value
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    • Cleanliness
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Helpful?
1 Thank Bjorkfamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JBTYountville_CA, General Manager at Bardessono, responded to this review, December 30, 2013
Dear Bjorkfamily,

What a nice review. Thank you so much.

We really enjoy serving our international visitors, and we're pleased you enjoyed our town and hotel. As you said, our bikes are a great way to get around Yountville and the rest of the Valley.

We hope you'll make an annual trip to the U.S. and include Napa Valley in it from time-to-time.

Warmest regards from your friends at Bardessono and tusen takk skal du ha pa Norsk. (Takk samicka pa Svenska?)

Jim.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Bardessono

Property: Bardessono
Address: 6526 Yount Street, Yountville, CA 94599-1270
Phone Number:
Location: United States > California > Napa Valley > Yountville
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Yountville
#1 Green Hotel in Yountville
#1 Business Hotel in Yountville
#1 Family Hotel in Yountville
#2 Luxury Hotel in Yountville
#2 Spa Hotel in Yountville
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Bardessono 5*
Number of rooms: 62
Official Description (provided by the hotel):
Green, luxurious and peaceful, Bardessono is a Napa Valley hotel and spa experience unlike any other. Nestled in the heart of Yountville, California our hotel is exceptional by nature. We offer a mindful approach to living the good life and provide a meaningful exchange between the traveler and the host. Our pledge is to care for an uncommon set of priorities in order to create a connected and insightful experience of our guests. Our menu at Lucy Restaurant and Bar offers "field-to-fork" garden-inspired cuisine and spirited libations. Our spa treatments are designed around the needs of the season. Let your story unfold, one indulgence at a time. ... more   less 
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Also Known As:
Bardessono Hotel Yountville
Bardessono Yountville, Napa Valley, CA

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