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“Unbelievable!!!!”
Review of Bardessono

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Bardessono
Ranked #3 of 6 Hotels in Yountville
Certificate of Excellence
GreenLeadersPlatinum level
Reviewed March 1, 2013

We stayed at Bardessono for four nights in January. From the minute we got out of the car we knew there was something special about this place. The welcome was warm and inviting, our room was spacious and really well designed the bathroom was fantastic! Before we arrived we asked if the concierge could arrange a booking at the French Laundry which meant they had to book two months in advance, they tried for three days and finally got us in......that is commitment to their job! When we arrived we sat with them and they organised appointments with different wineries for us and each one was exceptional. I cannot speak more highly of their help they were amazing.
We ate at Lucy's twice for dinner and the food was very creative and tasted wonderful.
We have stayed at many hotels over the years and I have to say this is one of the best! Next time we go to the Napa Bardessono will be where we stay, we couldn't fault it!

  • Stayed: January 2013, traveled as a couple
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Thank Traveljunkie084
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JBTYountville_CA, General Manager at Bardessono, responded to this reviewResponded March 3, 2013

Dear Traveljunkie084,

What a nice review. Thank you so much for posting it and staying with us. Melbourne is not exactly around the corner.......

We're glad you enjoyed your stay and were able to experience all that Napa Valley, Yountville, and Bardessono have to offer. Getting into The French Laundry (TFL) on short notice is extremely difficult to do. Delighted that "the stars aligned" and our Concierge team was able to make that happen for you. Wish we could do that for all our guests, but our failure rate with securing last minute reservations at TFL is high.

Hope we'll see you back on our side of the world soon. We look forward to welcoming you back.

Best wishes from your friends at Bardessono.

Jim.

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872 - 878 of 1,326 reviews

Reviewed March 1, 2013

Everything about this stay was fantastic. The one small problem (which was not the hotel's fault) was quickly, happily addressed. Such a friendly, gracious staff for this caliber of hotel - they truly take care of every tiny detail gladly and professionally. The atmosphere is earthy but elegant and classy - yet another way that they are respecting the planet. The next time I splurge on a hotel getaway it will be here.

  • Stayed: February 2013, traveled solo
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1  Thank msmcm80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JBTYountville_CA, General Manager at Bardessono, responded to this reviewResponded March 6, 2013

Dear msmcm80,

Thank you for staying with us. We're glad to read you enjoyed your stay. There are several world-class (and expensive) hotels in Napa Valley, we are just one of them, and we compete on the basis of our service and our location - both definitive strengths for Bardessono.

You're so nice to post this review. Thank you.

Hope we'll have the opportunity to serve you again soon.

All best wishes,

Jim

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Reviewed March 1, 2013

My wife and I were delighted by the LEEDS features. Solar panels, "smart" window shades, etc. Gorgeously designed rooms, with function and form in nearly perfect balance.

Can't really say much that hasn't already been said. It's pricey, but definitely worth it as a treat, especially when it allows you to indulge with a clear "environmental conscience".

The grounds are worth exploring in detail... the garden and water features are all beautiful, and we loved the attention paid to all the little things.

Room Tip: We were in a second floor room closer to the front of the grounds. A room further to the back may le...
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  • Stayed: February 2013, traveled as a couple
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Thank myklreinhart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JBTYountville_CA, General Manager at Bardessono, responded to this reviewResponded March 2, 2013

Dear Myklreinhart,

Thank you for staying with us and posting this great review.

We appreciate your appreciation for all the things we do here to enable a very small carbon footprint to be left behind by our guests. Marrying luxury and sustainability was no easy task, as you can imagine.

We're glad you enjoyed your stay here, and hope you'll be back soon. I know the winters in Edmonton can be cold and prolonged.

Warm regards from your friends at Bardessono.

Jim

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Reviewed February 28, 2013

I had the good fortune of staying at the Bardessono on business as we rented a large portion of the hotel for an executive retreat last November. Although I have traveled all over the world, this was truly the nicest hotel experience of my life.

Our agenda started early and went late, which gave me little time to enjoy my amazing room or the beautiful grounds of the hotel. At times I woke early or stayed up later than I would normally just to relax and soak in the comfort.

The bathroom has every luxury you could ask for..large sunken tub, steam shower, ample lighting in the vanity area and generous closet space.

The sleeping quarters offer a lovely gas fireplace that I would turn on every moment I was in the room for coziness. The room offers a comfortable sitting area in front of the fire and TV, as well as a private outdoor sitting area. I wanted to move in and never leave!

Large groups, especially executive groups, can be trying with their ever-changing agendas and demanding guests. The staff at Bardessono was so gracious and kind. Every request was met with enthusiasm. I asked one early morning breakfast if hair spray might be available for sale at the spa as I had forgotten to pack any. By our first meeting break that morning, I was handed a full can of hair spray. Someone had been sent to the store to purchase some for me!

The hotel, as others have mentioned, has a perfect central location from which to visit the Napa Valley. I look forward to booking a vacation stay at Bardessono in the near future.

Room Tip: Generally I don't recommend ground floor rooms..but here, the private gardens make them a best b...
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  • Stayed: November 2012, traveled on business
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1  Thank schulju
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JBTYountville_CA, General Manager at Bardessono, responded to this reviewResponded March 1, 2013

Dear Schulju,

Thank you so much for this wonderful review. So glad you and your group enjoyed your stay here.

Do come visit us on vacation, when you'll have all the time in the world to enjoy all Napa Valley, Yountville, and Bardessono have to offer.

And your hairspray will be on the house, of course. :)

Warm regards,

Jim

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Reviewed February 25, 2013

We stayed at Bardessono for four nights and it was the best vacation ever. Usually, I cannot fully enjoy high quality hotels as I tend to feel that I am in the wrong place, I do not deserve here etc. at these luxurious hotels. But I had a totally different experience at Bardessono - the hotel staff were all so warm and friendly full of authentic hospitality, making us feel totally at home and comfortable. The room was spacious and well designed, and aesthetic consciousness was found every corner of the hotel. There were great wineries and superb restaurants within the walking distance, which was perfect for us who wanted to enjoy wine without regard to driving. As soon as I came back to Tokyo, I started to recommend the hotel to my friends...wish to return not in the distant future. Thank you so much!

  • Stayed: February 2013, traveled as a couple
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Thank Mayuka Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JBTYountville_CA, General Manager at Bardessono, responded to this reviewResponded February 28, 2013

Dear Mayuka Y,

We're so glad you enjoyed our hotel so much. We really do enjoy serving our guests in an attentive, sincere and warm way. We pride ourselves on not being stuffy and scripted, but rather....genuine service from the heart. Our attitude is that we invite each and every guest into our home, and we treat them like house guests.

Tokyo is a long way from which to come to visit us. Thank you for making the trek. And Japan is home to a number of world class hotels, so priase from you means so much to us.

Look forward to serving you again here.

Best wishes from your friends at Bardessono.

Jim

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Reviewed February 25, 2013

We got an early bird discount on the room which was needed as the hotel is very expensive - but you pay for the quality, luxury and service you receive.

We stayed here as part of our honeymoon American roadtrip and even before we arrived the conscierge had been exceptionally helpful with recommended wineries in the area.

The service upon arrival is friendly but not in a false/ in-you-face way that you can sometimes receive in american hotels.

The room was exquisite! Amazing fireplace, jet tup, steam shower - the finish of the room and quality was amazing.

The hotel offers free bike hire so you can explore nearby.

It is also in a great location - amazing restaurants nearby as well as a number of wineries.

  • Stayed: November 2012, traveled as a couple
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Thank Holby-T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JBTYountville_CA, General Manager at Bardessono, responded to this reviewResponded February 26, 2013

Dear Holby-T,

Belated congratulations on your marriage and thank you for including us in your honeymoon, U.S. roadtrip.

Your great review and kind words are deeply appreciated, as is your patronage, of course. We do a surprising amount of business out of Europe, and the U.K., in particular. European hotels set the bar very high for their American counterparts. Our approach to service is thoughtful, caring, warm, anticipatory, sincere, and from-the-heart. It is neither formal, nor scripted. We just hire really nice people, train them, and then let them be themselves. It's human nature to try to please other people. All we need to do is show our staff how.

Sorry for the long-winded response.

Hope we'll see you on one of your anniversaries.

All the very best. May you have a great life together.

Jim.

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Reviewed February 24, 2013

What a perfect experience. Only sorry we couldn't stay longer to enjoy the room and hospitality. My son and I were in Napa for the afternoon, only to find out we were offered a 9:15 dinner reservation at the French Laundry. The staff at Bardessono was able to accommodate us and upgraded out room without being asked. The facility and room were contemporary, beautifully designed, and luxurious and the staff couldn't have tried harder to make sure our experience was perfect. We had to leave at a stupid early hour to catch a plane- our car was waiting, the bill was ready, and we were sent on our way with reusable water bottles and snacks for the drive. I am very excited that there are luxury hotel options that break the traditional mold.

  • Stayed: February 2013, traveled with family
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Thank StevenP003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JBTYountville_CA, General Manager at Bardessono, responded to this reviewResponded February 26, 2013

Dear StevenP003,

We're so glad you stayed with us, and thank you for posting this wonderful review. The French Laundry is a "bucket list" item for many, delighted you were able to get in.

So sorry you had to depart so early. Snacks and water are the least we could have done for you. We really focus on service.....24/7, not just when the bosses are here......

Look forward to your return. And do stay longer next time.

Warm regards,

Jim

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Additional Information about Bardessono

Address: 6526 Yount Street, Yountville, CA 94599-1270
Phone Number:
Location: United States > California > Napa Valley > Yountville
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Yountville
#1 Green Hotel in Yountville
#1 Business Hotel in Yountville
#1 Family Hotel in Yountville
#2 Luxury Hotel in Yountville
#3 Spa Hotel in Yountville
Price Range: $566 - $1,256 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Bardessono 5*
Number of rooms: 62
Official Description (provided by the hotel):
Green, luxurious and peaceful, Bardessono is a Napa Valley hotel and spa experience unlike any other. Nestled in the heart of Yountville, California our hotel is exceptional by nature. We offer a mindful approach to living the good life and provide a meaningful exchange between the traveler and the host. Our pledge is to care for an uncommon set of priorities in order to create a connected and insightful experience of our guests. Our menu at Lucy Restaurant and Bar offers "field-to-fork" garden-inspired cuisine and spirited libations. Our spa treatments are designed around the needs of the season. Let your story unfold, one indulgence at a time. ... more   less 
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Also Known As:
Bardessono Hotel Yountville
Bardessono Yountville, Napa Valley, CA

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