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Bardessono
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Reviews (1,365)
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All reviewsoutdoor showerrooftop poollucy restauranthigh techleed platinumglass of winenapa valleyroom massagesfrench laundrywine countrywater featuresbouchon bakerythe entire staffwalking distancecar serviceluxury hotelspa services
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Reviewed October 24, 2012

Bardessono is in a class of it's own in Napa. It's a true luxury property, but with proximity to all the best restaurants in Yountville - something you can't get anywhere else in Napa. The grounds and rooms are so beautiful - it feels very private and lush throughout the property. The staff was attentive and there if you needed anything, but not obtrusive. I will definitely be back, and would recommend Bardessono to anyone traveling to Napa.

Room Tip: Go for the Spa room - the steam shower/outdoor shower combination is amazing!
  • Stayed: October 2012, traveled with friends
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Thank ceta7819
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JBTYountville_CA, General Manager at Bardessono, responded to this reviewResponded October 25, 2012

Dear ceta7819,

Thanks so much for this nice review. We're so glad you enjoyed your stay and appreciated both our staff and our convenient location.

Please return....soon and often.

Best.

JIm

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 23, 2012

I cannot thank the staff at Bardessono enough for the wonderful time we had celebrating my husband's birthday! Harris, the concierge, helped me arrange wine tastings, lunch and dinner reservations, and most importantly a great surprise for my husband! We had five other couples with us so we had to have a "plan"! And Harris delivered! Dinner at Lucy was fabulous! The service was outstanding! Our rooms were so peaceful and beautiful! The location is perfect! We were able to walk to dinner the other two nights we were there. I would totally recommend Bardessono!

  • Stayed: October 2012, traveled as a couple
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Thank franny65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JBTYountville_CA, General Manager at Bardessono, responded to this reviewResponded October 25, 2012

Dear Franny65,

We're so glad you enjoyed your stay here. Your Mississippi (and Tennessee) contingent were so wonderful to serve. It was a pleasure meeting several of you.

Now you know where to come for birthdays and anniversaries.

Thank you for being with us. We look forward to welcoming you back some day.

Jim

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Reviewed October 21, 2012

I spent a lot of time on Tripadvisor and other sites choosing a hotel for our recent visit to wine country. We had had a hectic, stressful year, so the most important thing was that whereever we went needed to be stress free, peaceful and relaxing. Although it required spending more than we had ever spent on a hotel room in the past, we chose Bardessono for it's location, spa-like setting and outstanding reviews. Immediately after booking, I was contacted by the concierge via email regarding our stay and was able to book a couples massage in our room for the day of arrival. I figured this would be a good start to our trip after a long day of traveling and cross country flight. Our massages went off without a hitch and were excellent. Great start!

Upon arrival, we were immediately pleased with our large, spacious and very private spa suite. The grounds are lovely and relaxing with many water features and beautiful landscaping and design. The pool is awesome with great views of the surrounding Napa hillside and big double loungers with canopies.

The next day we spent touring wineries and ended with dinner at Bottega which we were able to walk to right in Yountville. I really liked the fact that we were able to walk to a multitude of great places for lunch, dinner, shopping and also several wine tasting rooms. This is not typical of most wine country retreats and one thing I wanted to avoid was the stress of driving back to our hotel late at night in the dark after dinner or after imbibing at tastings. Bardessono was an excellent choice in this repsect.

The staff was uniformly courteous, accomodating and friendly. The bartenders were particularly nice and great to talk with. Overall, the level of accomodation is excellent. Beware that the rooms do not have vineyard views or the typical "cozy wine country feel" that some people expect, so if you are looking for that, stay elsewhere. We knew this in advance and purposely chose the sleek, spa-like atmosphere of Bardessono and were very pleased.

We spent three nights at Bardessono at the start of our 10 day tour of Northern California. Our one problem occurred on our second full day at the hotel. We had decided to spend the whole day lounging at the hotel to enjoy the perfect weather and relax before our 4 hour drive to redwood country the next day. At about 10 am that morning, some type of construction started in a closed off area of the hotel very close to our room. A large crane was brought in and there was a lot of noise from saws and other equipment being used. We tried to position ourselves at the pool as far away from the din as possible and tried very hard to just ignore it hoping that it would stop soon. After about an hour and a half, it was definitely disturbing our use and enjoyment of the facility. I am not typically one to complain and never have before, but I did go to ask the front desk how long this would go on and was told all day. At this point I was upset given the amount we had spent specifically to have a peaceful, quiet environment. I talked to the Manager, James who was very apologetic and offered us the use of a steam spa suite on the other side of the resort for the day. He also sent over some sparkling wine which was appreciated. After spending about an hour in this room, we could still hear the noise and were disppointed that we were spending the time indoors instead of outside on this gorgeous day. I spoke to James again and expressed my disappointment. Again he apologized and then agreed to discount our room. He also treated us to a complimentary dinner that evening in the restaurant which was unexpected and I really felt that went above and beyond what was needed to accomodate us for the interruption. Overall, the situation was handled professionally, courteously and appropriately for an establishment of this caliber. We were pleased with the outcome and will return to Bardessono as a result. A special thank you to James and the whole staff for making our stay pleasurable. For service and luxury in wine country, Bardessono is a very solid choice.

  • Stayed: October 2012, traveled as a couple
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Thank kitty33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JBTYountville_CA, General Manager at Bardessono, responded to this reviewResponded October 22, 2012

Dear Kitty33,

We're pleased that you enjoyed your stay, but so sorry it was marred by some work we were doing on our Ballroom patio. We removed four large stone pillars that were exterior art and very attractive, but inhibited our capacity in this area. We tried to time this demolition work so as to be minimally intrusive and disruptive. But, in your case, we failed miserably. It was a one time project, and we have no construction or other disruption planned for any time soon,

Your patience and understanding are deeply appreciated, as are your kind words about James DeLuca, our Director of Front Office Operations. We hold him in equally high regard.

We look forward to your return one day soon, and we promise a construction-free experience next time.

Warm regards from your friends at Bardessono..

Jim.

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Reviewed October 19, 2012

The staff at Bardessano is absolutely at the top of their game. Friendly, efficient and professional, a combination that is hard to master for any top flight resort. The resort is absolutely beautiful as well. We will definitely be back.
Lucy’s restaurant is also a gem. We had a lovely dinner and a breakfast as well and with all the restaurant choices in and around Yountville, Lucy’s scores in the top group.

  • Stayed: October 2012, traveled as a couple
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Thank CaliTraveler2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JBTYountville_CA, General Manager at Bardessono, responded to this reviewResponded October 22, 2012

Dear CaliTRaveler2013,

We're so glad you enjoyed your stay with us, as well as Lucy, our restaurant. Your kind words are deeply appreciated.

We hope we'll have the opportunity to serve you again.....soon and often.

All best wishes.

Jim

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Reviewed October 12, 2012

I was initially skeptical about the location of Bardessono: It appeared wedged into the small town of Yountville. The concern faded as soon as we were greeted by the concierge and staff that welcomed us throughout our visit and remembered our names. The setting, in Yountville, is convenient for walking to the several outstanding nearby restaurants (including Michelin starred venues). The restaurant onsite, Lucy's, offers fine, creative dining that compares well with its competitors. The location is also convenient as a base station for winery tours through the valley and hillsides. Previously, we had stayed at Auberge du Soleil. While another excellent (though somewhat tired) choice, Auberge requires long drives to its hillside setting after dinner. The tranquil, quiet oasis offered by Bardessono offers a centrally located, high quality, newer alternative to Meadowood and Auberge.

  • Stayed: October 2012, traveled as a couple
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3  Thank Sidbern
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JBTYountville_CA, General Manager at Bardessono, responded to this reviewResponded October 19, 2012

Thank you so much for this wonderful review. I just finished responding to the previous review which was not as complimentary. Your perspective is a nice balance between the two. We aleways love being compared to Auberge favorably. It's an excellent hotel and set the bar very high for us newcomers to the Napa Valley luxury hotel landscape.

We hope we'll see you back here soon.

All the best,

Jim

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