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“Cigarette smoke, questionable looking "guests"”

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Extended Stay America - Orange County - Yorba Linda
Ranked #2 of 2 Hotels in Yorba Linda
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Cigarette smoke, questionable looking "guests"”
Reviewed September 4, 2013

We would have chosen the Ayers Hotel next door, had we realized the "guests" you are housing on the fourth floor. There would have been no point complaining to the manager, given we had already paid and that you really wouldn't have been able to fix this issue. Other than that, the rooms are mediocre. We almost got what we paid for. Needless to say, we won't be back.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Picadolfali
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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107 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • Any
English first
Carlton,MN
Level Contributor
59 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed September 3, 2013

We will stay at this place again, all the employees were very helpful and we found lots of eatery's around our area. Nice shopping area if interested in that. Very easy on and off to I-91 so that was great. Close to many places we were visiting and a very nice park nearby. Prices were a little different as 3 different prices but hey still a great place if staying in area for more then few days.

Room Tip: We were on 3rd floor facing mountains and will see if can request 4th floor facing mountains next ti...
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lillian M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Huntington Beach, California
Level Contributor
82 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed August 16, 2013

My stay started out rough with a room on the top floor, all the way at the end of the hall, with a small bed, and a room that was smokey. Luckily, when we complained of the smokiness, they moved us into a 1st floor room with a king bed right near the entrance, at no additional charge of course. That is the type of service I expect when I stay in hotels!

The rooms were modern and clean. Nothing fancy at all, but the room was everything one would need for a basic, short stay. I was impressed by the kitchen and full-sized fridge, not that I needed any of that.

Room Tip: Make sure you specify that you want a king bed, otherwise they will stick you with a queen. Yes, the...
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Frank-Money
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
57 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed July 28, 2013

This hotel is nowhere near as bad as a lot of the online reviews. We got a great deal for the weeks stay and we were so happy with the hotel. It is about a 15 minute drive to Disneyland with no traffic, 30 with traffic. It was 40 minutes to LAX. The wifi was fast, room was big and clean. Breakfast was really nothing special. They only clean your room once a week, but you can get clean towels from the front desk and the staff are very friendly. Overall a great stay.

Room Tip: First floor rooms have quickest access to the car
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank christophermore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Antonio, Texas
Level Contributor
42 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed July 21, 2013

I am very disappointed with this Extended Stay. I have stayed in other Extended Stay locations, so I have a direct comparison to others and know what to expect. When I arrived at this hotel, the (non-smoking) room smelled like cigarette smoke from the vent in the bathroom—apparently the rooms upstairs are smoking so the smell seeps down from the vents. Disgusting. The shower was evidently not cleaned, as there was public hair and soap rings on the ledges (positively revolting), so I cleaned it myself. I splashed some water on the floor while doing this, and when I dried it up, I found the floor was also covered in hairs as the towel I dried it with picked them up. The bathroom was not stocked with shampoo or tissues. The kitchen was lacking bowls and cooking utensils. And the closet is missing its curtain. Finally, like at all Extended Stays I've been at, there is little soundproofing between the rooms, so it is very loud. While I'd recommend Extended Stays in other towns, do not stay at the one in Yorba Linda.

Room Tip: Don't stay here.
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  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lauren T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Korcula Town, Croatia
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 13, 2013

Very satisfied with our first stay. Clean if plain room, friendly staff, excellent location in Savi Ranch (great access to the 91 fwy), lots of restaurants and shops in vicinity. Complimentary coffee/tea in the lobby each morning. Also packaged muffins and instant oatmeal available. Not fancy but more than adequate for a long stay. Would reserve again if we are in the area.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MBR06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California
2 reviews
Reviewed July 9, 2013

The hotel was really nice. Everything looked modern and was super clean, no cigarette smoke at all. The staff was also very hospitable and helpful. Beds were very comfy. It is also situated in a very nice area.

  • Stayed June 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vanessa S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Extended Stay America - Orange County - Yorba Linda

Property: Extended Stay America - Orange County - Yorba Linda
Address: 22711 Oakcrest Cir, Yorba Linda, CA 92887-4674
Phone Number:
Location: United States > California > Orange County > Yorba Linda
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Yorba Linda
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Orange County - Yorba Linda 2.5*
Number of rooms: 117
Reservation Options:
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