Have eaten at The Village Pub many times, food very good...service at times a problem. On December 16, 2012 service was very disappointing. Took 15 minutes to hail down someone to take a cocktail order. Both cocktails arrived, almost brimming over the top, ready to spill. We had to have some of the drink put in an extra glass. Then we had to find our waiter to order, he never came to us first. Sorry that we were unable to hear or understand him as he told the specials. When we, again, had to look for the waiter to take a dessert order we commented about the slow service. Comment of the waiter, "your dessert menu was opened" so didn't think you were ready. My companion's dessert menu was closed at the time, only mine was open.
It is so disappointing that a restaurant of this caliber should fall down so badly by not training their staff 'how to treat a customer'.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.