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Hampton Inn & Suites Windsor - Sonoma Wine Country
2.5 of 5 Hotel   |   8937 Brooks Rd S, Windsor, CA 95492-7850   |  
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Ranked #1 of 4 Hotels in Windsor
Certificate of Excellence
GreenLeadersSilver level
San Jose,CA
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Nice visit”
4 of 5 stars Reviewed October 17, 2013

Room was clean and comfy. Front desk friendly. Free Breakfast was OK (eggs a little dry.) A/C fan wouldn't stay on "LOW" and kept switching to auto so it kept turning on & off during the night. Disrupted sleep. Other then that,we enjoyed our stay.

  • Stayed October 2013, traveled with friends
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hampton

Helpful?
Thank MrsBobSanJose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSatterfield, General Manager at Hampton Inn & Suites Windsor - Sonoma Wine Country, responded to this review, October 21, 2013
Thanks for your review. Sorry that the AC unit didn't work as it should for you. They are a bit tricky at times as they are energy saving units. Next trip we'd be happy to show you how to set it so that it doesn't bother you at all! We hope you hurry back!
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694 reviews from our community

Traveler rating
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    44
    14
    12
See reviews for
203
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100
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (88)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Any
English first
Level Contributor
193 reviews
105 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
5 of 5 stars Reviewed October 16, 2013

The Hampton Inn and Suites in Windsor is a very well run property, surrounded by lovely landscaping and trees. It is convenient to nearby shopping centers and grocery stores.

We had an excellent check-in experience. Our suite was large, modern, clean, with a large, generous wet bar area with refrigerator and microwave. And a plus that we always appreciate: Lots of towels!

The complimentary breakfast featured a great selection, the area was clean, the waiter polite, friendly and the young man kept the area clean and well stocked.

We highly recommend this hotel property.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank TimelessAmerican
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSatterfield, General Manager at Hampton Inn & Suites Windsor - Sonoma Wine Country, responded to this review, October 17, 2013
We loved having you with us. Thanks for your kind words, but we're not resting yet! We have many improvements planned for the next few months. We hope you hurry back and let us know if you like the changes! Thanks again for staying with us!
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A TripAdvisor Member
5 of 5 stars Reviewed October 15, 2013

Excellent location to visit local wineries. Staff is very knowledgeable about the area and willing to help with any and all requests. The breakfast included a wide selection of both hot and cold items. Kitchen staff very friendly and helpful.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hampton

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSatterfield, General Manager at Hampton Inn & Suites Windsor - Sonoma Wine Country, responded to this review, October 17, 2013
Thanks so much for staying with us! We love hearing from our customers. Our front desk staff is terrific and will try to give you recommendations and directions to our many area attractions. In fact, our supervisor just obtained her tourism ambassador certification from our county tourism bureau this week. We are always looking for ways to improve our hospitality. Hurry back!
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A TripAdvisor Member
1 of 5 stars Reviewed October 7, 2013

This location should be avoided......there is definitely no value staying at a property that cannot honor the booking of 2 king size rooms with internet connections for 2 nights and not even the courtesy of offering other possible room choices. I was told "this is what you booked and paid for and I'm not changing it as we are almost sold out." I have learned my lesson.....don't pay in advance at a Hilton because then you are stuck!

  • Stayed October 2013, traveled with family
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Review collected in partnership with Hampton

Helpful?
4 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSatterfield, General Manager at Hampton Inn & Suites Windsor - Sonoma Wine Country, responded to this review, October 8, 2013
The guest booked through an internet booking site 2 ADA rooms as that was all that was available. Upon arrival guest wanted to change to non-ADA rooms, which were sold out. Guest was not happy - which is something we regret. We hope that they return soon so that we can show them the hospitality that all our other guests indicate they appreciate!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Redding, United States
1 review
5 of 5 stars Reviewed October 4, 2013

Arrival and checkin is always a good experience. The hotel lobby and grounds are very nice and well maintained. I particularly enjoy the jacuzzi and the fitness room. Because of this hotel, I look for Hampton Inns wherever I stay. The location is close to wineries and the Town of Windsor is a really nice, quiet place to stay. On top of that, you can't beat Johnny Garlic's right across the street. Not many hotels can say they have a Guy Fieri restaurant right across the street.

  • Stayed September 2013, traveled on business
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hampton

Helpful?
Thank Cary M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSatterfield, General Manager at Hampton Inn & Suites Windsor - Sonoma Wine Country, responded to this review, October 8, 2013
Thanks so much! We sure enjoy having you here. You'll be pleased to know that our value season starts in November. You'll be able to stay with us for much less and still be able to do and see all the things that make Sonoma Wine Country so enjoyable! We hope you hurry back.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco
Level Contributor
50 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed September 30, 2013

Hampton Windsor is an excellent place to base for visiting Dry Creek Valley and Russian River. The hotel is relatively new, kept impeccably clean and had very attentive staff. The rooms are what one expects in a Hampton inn, but very well done. The rooms are clean. They change the duvet cover for each client. The only issue I would have is the breakfast - it is OK, but like many places, it would benefit from real scrambled eggs instead of whatever one calls what they serve.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hampton

Helpful?
1 Thank TheWineBear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSatterfield, General Manager at Hampton Inn & Suites Windsor - Sonoma Wine Country, responded to this review, October 4, 2013
Thanks so much for your kind words and rating. We do love exceeding our guest's expectations and delighting them! Also thanks for staying with us! We have added so much to our breakfast to ensure that we have something for every taste and need. We rotate our hot item each day, but when we serve eggs they are most definitely real! They are a quality assured product that guarantees your food safety. Luckily, if you don't care for them, there's still make-your-own waffles, a crock of hot oatmeal, 5 kinds of yogurt, breakfast breads and muffins, fresh fruit, hard-boiled eggs, etc. Something for everyone!
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Atlanta, Georgia
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed September 27, 2013

This hotel is extremely clean and comfortable. It's a very nice Hampton Inn except that the freeway noise is very loud. The girl at the front desk was very welcoming and professional. There are places to eat and shop for food and drug stores very close by.

  • Stayed September 2013, traveled solo
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank keds55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSatterfield, General Manager at Hampton Inn & Suites Windsor - Sonoma Wine Country, responded to this review, September 30, 2013
Thanks so much for staying with us and for your kind review. I must tell you that most of our guest appreciate being freeway-close and don't notice any noise while in their rooms. Of course with our 100% satisfaction guarantee, if you fine anything at all out of place - we don't expect you to pay. Quite a guarantee! We hope you hurry back!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Windsor - Sonoma Wine Country

Property: Hampton Inn & Suites Windsor - Sonoma Wine Country
Address: 8937 Brooks Rd S, Windsor, CA 95492-7850
Phone Number:
Location: United States > California > Sonoma County > Windsor
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Windsor
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Windsor - Sonoma Wine Country 2.5*
Number of rooms: 116
Official Description (provided by the hotel):
The Hampton Inn and Suites Windsor - Sonoma Wine Country hotel is near the Santa Rosa Business Park, which features wine tasting on Friday nights and fresh-baked cookies for Friday and Saturday night check-ins. Other amenities include: free breakfast, free WiFi, free parking, complimentary electric car charging station, a multi-lingual staff, fitness room, outdoor pool and whirlpool spa, business center and a comfortable boardroom. Our hotel is a non-smoking hotel. ... more   less 
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Also Known As:
Hampton Inn And Suites Windsor - Sonoma Wine Country
Hampton Inn & Suites Windsor - Sonoma Wine Country Hotel Windsor
Hampton Inn Windsor
Hampton Inn & Suites Windsor - Sonoma Wine Country CA - Sonoma County

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