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“Clean and super nice employees”

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Hampton Inn & Suites Windsor - Sonoma Wine Country
Ranked #1 of 4 Hotels in Windsor
Certificate of Excellence
GreenLeadersSilver level
New Jersey
Level Contributor
47 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“Clean and super nice employees”
Reviewed July 17, 2013

We stayed at Hampton Inn Windsor, Ca this week. I can't say enough about the staff. Courteous and helpful, they seemed happy to be able to help out. They knew the area and had suggestions for things to do, food etc.Our room was a King- it had a couch, coffee table and desk. Super big! Bathroom was small, though.
The hotel is very clean. The outdoor pool was heated and clean. In the morning, 6-10am, is a hot breakfast: eggs, cereal, oatmeal, waffle machine, yogurt, fruit, muffins and pasteries. coffee, tea and hot cocoa. Coffee is available 25/7. At 10am, when breakfast was closing, an employee came to each table and thanked us for having breakfast and to take out time in finishing. Nice.
Hampton Inn is one of our favorite hotels..

Room Tip: We were on the 2nd floor
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  • Stayed July 2013, traveled as a couple
    • Value
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Helpful?
Thank naps
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSatterfield, General Manager at Hampton Inn & Suites Windsor - Sonoma Wine Country, responded to this review, July 19, 2013
We love our guests and I'm glad it shows! Thanks for staying with us.
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822 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (101)
Date | Rating
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English first
Windsor, United States
2 reviews
Reviewed July 17, 2013

Loved our stay at the Hampton Inn and Suites in Windsor! Great getaway form the heat of the central valley! Staff and was great and room was clean and fresh. Breakfast has something for everyone...even when dieting. Relaxing by the pool was a highlight. Will definitely come back!

  • Stayed July 2013, traveled as a couple
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Review collected in partnership with Hampton

Helpful?
Thank Paul S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSatterfield, General Manager at Hampton Inn & Suites Windsor - Sonoma Wine Country, responded to this review, July 19, 2013
We're glad you're planning your return. So much to do and see in nature in addition to our world-class wineries! Thanks for staying with us.
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Gaithersburg, Maryland
Level Contributor
184 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed July 14, 2013

Excellent Hotel. The place is absolutely beautiful. Every employee that my wife and I had contact with was always polite and very helpful. The staff operating the Breakfast area are exceptional.

We quite often search out Hampton Inns when we travel due to the consistent level of exceptional service, cleanliness and extra ameneties offered. This particular location has placed it at the top out of every other location we have visited.

Hotel Manager/Management, you are doing a fine job and the customers do notice.

Room Tip: Book early and get a suite
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  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank ricflairnwa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSatterfield, General Manager at Hampton Inn & Suites Windsor - Sonoma Wine Country, responded to this review, July 15, 2013
I'm so glad that you enjoyed your stay! It's been such wonderful weather and there's so much to do here. We love serving our guests and tend to have the best guests I've ever encountered in my hotel career! I hope that you hurry back!
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Dallas, United States
1 review
Reviewed July 13, 2013

We had a very nice two night stay at this hotel. The hotel is very comfortable, the staff were friendly and genuinely helpful, and the condition of the facilities was excellent. The breakfast area is large and inviting, and our room was great. It is also in a nice location close to good restaurants.

  • Stayed July 2013, traveled with family
    • Value
    • Location
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Review collected in partnership with Hampton

Helpful?
Thank SalohcinR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSatterfield, General Manager at Hampton Inn & Suites Windsor - Sonoma Wine Country, responded to this review, July 19, 2013
Thanks for your review. People do love the location with the 2 supermarkets, CVS pharmacy and 10 restaurants across the street within walking distance! Tuesday nights we have a free family movie shown outside on our "Town Green" and Thursday nights we have a live concert with dancing and a farmer's market. Really a fun little town to visit. We hope you come back soon!
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San Jose, CA, United States
1 review
Reviewed July 8, 2013

Clean, fresh room, good comp breakfast - but if you're here to work, be advised that the wi-fi connection is on-and-off unless you're really close to the router, and the hard-wire in the room doesn't help much. Email isn't so noticeable, but if you have to upload/download files of any significant size, it's reeeeaaaalllllly slow.

  • Stayed July 2013, traveled on business
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Review collected in partnership with Hampton

Helpful?
Thank David N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSatterfield, General Manager at Hampton Inn & Suites Windsor - Sonoma Wine Country, responded to this review, July 12, 2013
Thanks for staying with us. I'm disturbed by your internet experience. We have just upgraded our internet to 10 Mbps up and down at the hotel - 3 Mbps up and down for each guest. That should be fast enough for most applications. With your input I am having our technicians out to see what's up. Thanks for letting me know! Our goal is 100% satisfaction as you know!
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Manitoba
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 8, 2013

We stayed 4 days after a wedding in Bodega Bay, and had a wonderful time. The hotel offered a great value if you stayed for 4 nights or more. The rooms were comfortable & quiet, the complimentary hot and cold breakfast was great and the pool was very relaxing after a long day of touring wineries & other attractions in the area.

  • Stayed July 2013, traveled with friends
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Review collected in partnership with Hampton

Helpful?
Thank MikeyD30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSatterfield, General Manager at Hampton Inn & Suites Windsor - Sonoma Wine Country, responded to this review, July 12, 2013
So glad you enjoyed your stay - we certainly loved having you with us! Thanks for mentioning the breakfast. It's good but may soon be getting even better! The company is looking into additions to the breakfast that will give it some fresh, local flavor. So wait for that announcement soon!
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South Berwick, Maine
Level Contributor
133 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed July 5, 2013

Came with my niece that was having surgery. The area is very pleasant with restaurants across the road as well as next door. The hotel was extremely accommodating giving us a very large room for handicap capability. We stayed several days after the surgery and were given complete privacy asking us to let the staff know when we wanted the room cleaned. My niece was bed-bound after surgery and the staff came in quietly and cleaned the bathroom, gave us extra towels, changed the pillow cases and left. They were wonderful! If we needed anything they were right there at the door, refreshments, cookies anything from the kitchen they served in the morning for breakfast. We could not have asked for better treatment. Breakfast is included in the rate of the room. It is good, especially the fresh fruit and freshly made oatmeal.

  • Stayed June 2013, traveled with family
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Helpful?
Thank Nancy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSatterfield, General Manager at Hampton Inn & Suites Windsor - Sonoma Wine Country, responded to this review, July 8, 2013
Thanks for staying with us and taking the time to let your fellow travelers know about your experience. I'm concerned about the cold eggs that you encountered. I apologize to you as that is clearly not our standard! I will follow up with our breakfast staff to ensure that we're more vigilant as to the temperature of our egg offering. Glad you enjoyed the fruit. Weekends we're proud to augment our breakfast with fresh donuts made right here in town! Hope you hurry back, we'd love another chance to get everything right!
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Additional Information about Hampton Inn & Suites Windsor - Sonoma Wine Country

Property: Hampton Inn & Suites Windsor - Sonoma Wine Country
Address: 8937 Brooks Rd S, Windsor, CA 95492-7850
Phone Number:
Location: United States > California > Sonoma County > Windsor
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Windsor
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Windsor - Sonoma Wine Country 2.5*
Number of rooms: 116
Official Description (provided by the hotel):
The Hampton Inn and Suites Windsor - Sonoma Wine Country hotel is near the Santa Rosa Business Park, which features wine tasting on Friday nights and fresh-baked cookies for Friday and Saturday night check-ins. Other amenities include: free breakfast, free WiFi, free parking, complimentary electric car charging station, a multi-lingual staff, fitness room, outdoor pool and whirlpool spa, business center and a comfortable boardroom. Our hotel is a non-smoking hotel. ... more   less 
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Also Known As:
Hampton Inn & Suites Windsor - Sonoma Wine Country Hotel Windsor
Hampton Inn And Suites Windsor - Sonoma Wine Country
Hampton Inn Windsor
Hampton Inn & Suites Windsor - Sonoma Wine Country CA - Sonoma County

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