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“wonderful surprise in small town” 5 of 5 bubbles
Review of Holiday Inn Express Willows

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Holiday Inn Express Willows
Ranked #3 of 8 Hotels in Willows
Certificate of Excellence
Portland, Oregon
Level Contributor
55 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“wonderful surprise in small town”
5 of 5 bubbles Reviewed August 28, 2014

we were traveling on I-5 north when we stopped for coffee at Starbucks in willows California. everyone was hot and tired so my husband looked online at the holiday inn express and the best western we decided on the holiday inn because it looked better than the best western. We had a wonderful surprise. The rooms we had were extraordinary. They were modern, clean, beautiful with lots of amenities. Each room had 2 queen beds which were wonderful to sleep on. We were in rooms 119 and 120 on the first floor and there was no noise. The pool and jacuzzi were great especially on that hot evening. The clerk was friendly and had fresh cookies for all the guests. The next morning the breakfast room was crowded but good the food was nice not bad for a hotel breakfast and not just a stale danish either. A rare gem for a weary traveler.

  • Stayed August 2014, traveled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank jean r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamie H, Front Office Manager at Holiday Inn Express Willows, responded to this review, September 29, 2014
Thank you for taking the time to write such an awesome review for the hotel. We are so happy to hear you were able to use and enjoy our major amenities such as the pool and breakfast. Also we love hearing that you were comfortable in the room and the hotel. From everyone here at the Holiday Inn Express in Willows, Ca we hope to see you soon and safe travels!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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197 reviews from our community

Traveler rating
    134
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    10
    6
    2
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • German first
  • Any
English first
Redmond, Washington
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed August 13, 2014 via mobile

We stopped here after a long drive from Washington on our way to Southern California. It was a great choice! Very comfortable beds, tasty breakfast, very clean pool and bathroom. Jamie was terrific at the front desk and as the breakfast hostess.

Stayed August 2014, traveled with family
Helpful?
Thank David B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamie H, Front Office Manager at Holiday Inn Express Willows, responded to this review, August 28, 2014
Thank you for taking the time to write such a great review for the hotel. We are so glad you enjoyed your stay. We are so honored to be apart of your family trip and also happy to hear everyone was comfortable after such a long trip. From everyone here at the Holiday Inn Express in Willows, CA we hope to see you soon and safe travels!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lake Havasu City, Arizona
Level Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed August 10, 2014

We stopped in here on July 29, on our way back to Arizona from touring the Redwoods. What a terrific place! Very comfortable beds, great pillows and plenty of them, large rooms, all the amenities, lots of parking, easy access to I-5, a number of restaurants close by, and close to a Wal-Mart. What's not to like? The free breakfast the next morning had just about everything you could want, including fresh-made cinnamon rolls. This place looked brand new, but when we asked the front desk clerk upon checking out the next morning, if it was, she said that no, they'd been there for 5 years. Amazing! We really liked this place and if we every find ourselves in this vicinity again, we will most certainly come back!

  • Stayed July 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
Thank HavasuBabe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamie H, Front Office Manager at Holiday Inn Express Willows, responded to this review, August 13, 2014
HavasuBabe, thank you for taking the time to write such a great review for the hotel. We are so glad you enjoyed your stay and thank you for letting us be apart of your trip! From everyone here at the Holiday Inn Express in Willows, CA we hope to see you soon and safe travels!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed June 29, 2014

It is close to the freeway. We got a 2 Queen suite (has a pull out sofa couch). Perfect for a family since it has 2 TV's, microwave and a fridge. Great location while traveling to Oregon. Good breakfast. Subway and Starbucks are right next door. Walmart is close by. Skip Wong's. It is the best Chinese food in town, it maybe because it is the only one?

  • Stayed June 2014
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Bacongfam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamie H, Front Office Manager at Holiday Inn Express Willows, responded to this review, August 28, 2014
Thank you for taking the time to write such a great review for the hotel. We are so glad you enjoyed your stay with us. We are truly fortunate to everything you could need in walking distance. We actually do have a 2nd Chinese restaurant in town call Fu-Hings, also very good choice. From everyone here at the Holiday Inn Express in Willows, CA we hope to see you soon and safe travels!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Genève, Suisse
Level Contributor
79 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
4 of 5 bubbles Reviewed June 18, 2014

We spent one night at the HIE on our way to Oregon.

The young lady at reception was exceptionally warm and accommodating; we felt at home. Complimentary water and biscuits. Clean room with comfortable bed and probably the best shower we ever enjoyed in a hotel. Breakfast buffet was excellent. Fast check in and even faster check out.

Unfortunately, we could hear a bit of the freeway traffic and air conditioning was noisy as well.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Tannay53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed June 15, 2014

Our stay in Willows at the HIE this weekend was wonderful !The front desk diva Ms. Munoz was very sweet and accommodating by allowing us to check in over 3 hours early. The room was spotless. The bed was yummy with perfect pillows. The pool was not heated (ie-FREEEEZING!) so trying to swim at 7pm didn't happen ! The hot tub wasn't too hot so that wasn't so bad. Freshly made cookies were a nice touch. The breakfast the next morning rivaled Denny's ! Crisp bacon, sausage, real scrambled eggs, pancakes, country biscuits and gravy ... plus every cereal, muffin, bread, juices, beverage you can imagine, and more, was available. A bit more money but SO worth it !!!!! Even though it is right next to the freeway the insulated windows made sleep easy. The only bummer was the LOUD air conditioner. Other than that, do yourself a favor and have a sleep over in the HIE in Willows !

Room Tip: *There is no room service or spa. Couldn't unclick it so they were not terrible just not availab...
See more room tips
  • Stayed June 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank shadykatie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamie H, Front Office Manager at Holiday Inn Express Willows, responded to this review, June 25, 2014
Shadykatie, thank you for taking the time to write a review for the hotel. We are so happy to hear you enjoyed your stay with us. We are truly sorry that you were not completly satisfied with the pool and A/C. All comments and concerns are forwarded to mangement and will do everything possible to ensure full guest satisfaction. From everyone here at the Holiday Inn Express in Willows we hope to see you soon and safe travels!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
McMinnville, Oregon
Level Contributor
88 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed June 13, 2014

This hotel is a great place to stop and sleep well before getting back on the road. It is reasonably priced, beautifully decorated, clean, great service, good location. The free breakfast is seriously lacking in quality. Just walk down the street and go to the Brown Bear Diner. This may become a routine stop on our way down hwy 5.

Room Tip: I think they are probably all,good.
See more room tips
  • Stayed June 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank CleoIsh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamie H, Front Office Manager at Holiday Inn Express Willows, responded to this review, June 16, 2014
Cleoish, thank you for taking the time to wrtie a review for the hotel. We are so glad to hear you enjoyed the hotel and staff, but also very saddened to hear you did not enjoy the breakfast. We appologize and assure you we take all comments and concerns into full consideration. Staff and management will do everything they can to make sure this is solved quickly. We hope you will join us again here at the Holiday inn Express in Willows and safe travels!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Willows

Property: Holiday Inn Express Willows
Address: 545 N Humboldt Ave, Willows, CA 95988-3502
Phone Number:
Location: United States > California > Willows
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 8 Hotels in Willows
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express Willows 3*
Number of rooms: 62
Official Description (provided by the hotel):
Holiday Inn Express Hotel & Suites Willows 545 N. Humboldt Ave Willows CA 95988, United States Welcome to Holiday Inn Express Hotel & Suites, Willows, California! Conveniently located on I-5 midway between Sacramento and Redding and near Chico. Willows, California invites you to experience this cozy town with great local restaurants like Casa Ramos, Black bear Diner and the popular Starbucks. For the thrill seekers, Willows features Thunderhill Raceway Park, home to popular national races and events. For entertainment, Rolling Hills Casino is only 25 miles away! Local businesses include Wal-Mart, John S. Manville Fiberglass, Glenn Medical Center, Land O Lakes, Ruminano and Sierra Nevada Cheese Companies. Enjoy our 62 luxurious 100% Non-smoking rooms, including 16 suites that are equipped with deluxe new bedding and comfortable workstation area with Herman Miller chairs. Refresh with our Bath and Body Works Bath Collection and watch your favorite TV programs or pay-per-view movies on our 40in HD TVs. Stay connected with our complimentary wired/wireless high-speed Internet access or the business center. Our Holiday Inn Express Willows features a meeting space for your business or family gathering needs. Relax at our seasonal, heated, outdoor pool and spa or stay fit at the fitness center. For your home away from home, you have the convenience of guest laundry on site. Wake up to our signature, possibly world s best cinnamon rolls and the hottest breakfast bar in town! ... more   less 
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Also Known As:
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