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“Surprise Haven”
Review of Baechtel Creek Inn

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Baechtel Creek Inn
Ranked #4 of 9 Hotels in Willits
GreenLeadersBronze level
Victoria BC
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Surprise Haven”
Reviewed August 16, 2013

We were desperately looking for a clean and quiet accommodation in Willits to break up a road trip. We had our small dog with us so our options were limited. We booked into Baechtel Creek Inn online. When we arrived to check in we were told by Alison that there were no pet rooms available. We were initially upset but she worked through the rest of the bookings and moved a few things around to accommodate us and our pooch last minute. We were both impressed with Alison's calm demeanour and effort. The room was pleasant and spacious. The beds were nice and the room clean. The bathroom was a little small, my partner had to bend down to shower. The pool patio was a welcome little oasis. We had excellent service and if we ever make our way through town again it will include a stop at the Baechtel Creek Inn.

  • Stayed August 2013, traveled as a couple
    • Value
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Helpful?
1 Thank TwoAndADog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JanBaechtel, General Manager at Baechtel Creek Inn, responded to this review, August 17, 2013
Thank you for your review! We have 4 pet friendly rooms and we find many times that booking online can be a little confusing as to which ones they are. On our own website - we have a photo of two doggies (Cash & Jake) on the bed so people can readily see that is a pet friendly room, however, on many of the other sites the wording is quite small and people tend to book a room that is not pet friendly and the ones that don't have pets book the pet friendly rooms!
We are glad that Ashleigh was able to move things around for you and accomodate the two of you and your pet! Our staff works very hard to anticipate the needs of our guests and to accomodate them as best we can - that is a huge part of customer service.
We are currently working on redoing our showers - ripping out the shower/tub unit and putting in walk in showers with rain showerhead that comes down for the ceiling - so that all our guests, short or tall can fit!
Thank you again and we would love to see you again!
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266 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
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English first
Kansas City, Missouri
Level Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed July 23, 2013

The hotel looks nice from the outside. The room was small and dank . The ac was so loud could not sleep with it running. This was a problem it was 102 that day. The bath area looks to be from the 80s. Seems like they ran out of money to do the inside of the rooms. There is no customer service at the hotel.

  • Stayed July 2013, traveled as a couple
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Helpful?
2 Thank bobcat77_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JanBaechtel, General Manager at Baechtel Creek Inn, responded to this review, July 26, 2013
This review really surprised us and we are trying to locate the writer to find out when they stayed and the room. In comparison to all our other reviews we were surprised and always try to get the bottom of the issue!
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Kansas City, Missouri
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed July 8, 2013

This was my second visit to the Baechtel Creek Inn & Spa since I have family in Willits. It's a very inviting, open place, with super-easy-access parking, a fresh, updated front lobby area, and clean, comfortable rooms. The hot tub and pool were well-maintained and the room was just perfect. With plenty of restaurants along the "main drag" of Willits, you won't go hungry - and the Baechtel Creek Inn has a really respectable breakfast each morning, served hot in the lobby.

I've tried a couple other places in Willits, but this one really stands out. A good value, with friendly checkin staff and impeccable maintenance. It's programmed into my GPS "favorites" and provides a comfortable, clean, welcome escape when you're traveling in or through Willits. Highly recommended.

Room Tip: There are only two floors, so any room is pretty close to the parking lot.
See more room tips
Green Features: They adhere to the "we only bring you fresh towels if you ask" policy, which I like. A great way to cut laundry in at least half!
  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Buck S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JanBaechtel, General Manager at Baechtel Creek Inn, responded to this review, July 14, 2013
Thank you for your review. We are just one turn off the Hwy 101 in a quiet court, so our guests do appreciate the lack of road noise. Our landscaping also helps and the fact that we border the creek - so we are set back in our own "nock". Thank you for taking the time to notice the little things we do to make our place unique!

We look forward to seeing you again,

Jan
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Level Contributor
189 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed July 7, 2013 via mobile

Quite a nice place to stop heading south on 101. We didn't use any of the spa amenities so can't speak to that. This is a nicely kept up building which had been a motel as well.
The breakfast was very good with fresh egg choices and fruit to eat in a pleasant room overlooking the creek

  • Stayed July 2013
    • Value
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Helpful?
Thank rdgtchr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JanBaechtel, General Manager at Baechtel Creek Inn, responded to this review, July 14, 2013
Thank you for your review! We are happy that you enjoyed the breakfast and noted that we do make our own - no premade powered eggs! We see ourselves as a country inn that offers something a little more upscale and different that the typical. Again, thank you for taking the time to share your experience and we hope to see you again!

Jan
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Sonoma Wine Country
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed July 6, 2013

Dropped in without a reservation on July 4th. Everything worked out just right. The place is very well maintained, breakfast was worthwhile with fresh choices. Price was reasonable for a major Holiday. Jan who is an owner is a pro at the front desk. She made all the difference. Willits, CA wasn't our destination but it served perfectly for us as we headed up to and back from Benbow. Groves of old growth redwood trees are pocketed in northern Mendocino and into Humboldt counties.

  • Stayed July 2013, traveled as a couple
    • Value
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Helpful?
Thank ArturoPaolo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JanBaechtel, General Manager at Baechtel Creek Inn, responded to this review, July 14, 2013
Thank you so much for your lovely review. Willits is called the "Gateway to the Redwoods" because it is located right at the start of the magnificant Coastal Redwood Groves to the North and also to the West. It is also called the "Heart of Mendocino County," because of its centralized location within Mendocino County - easy access to the Coast, the Redwoods and our wineries!
We are glad you were able to stop on your way and stay with us and we appreciate your taking the time to let others know!

We hope to see you again,

Jan
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Madera, California
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed July 2, 2013

Stayed here while attending the Kate Wolf Music Festival. The room was clean, quiet,and comfortable. They serve a great breakfast in the mornings, with fresh egg dishes,waffles, cereal, pastry, and fresh fruit. The pool and hot tub were fantastic and provided a wonderful way to relax after a long hot day and evening at the festival.The staff was friendly and accommodating. Will definitely stay here again.

  • Stayed June 2013, traveled with friends
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Helpful?
Thank Rich W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JanBaechtel, General Manager at Baechtel Creek Inn, responded to this review, July 5, 2013
Thank you for staying with us during the Kate Wolf Music Festival. We always appreciate the nice group of guests we get attending this great festival - held at the last weekend in June! We are glad our hotel and services were worthy of a five star rating!

We look forward to seeing you again next year!

Jan
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Oakhurst, California
Level Contributor
106 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed June 27, 2013

This is a lovely property that is being upgraded. The grounds are beautiful and they have a
spa which we didn't use. Our room wasn't ready so we were upgraded to premier king room.
It was a standard size hotel room but with nice ammenities i.e. bathrobes. We were able to park in front of our room which made moving luggage very easy. Breakfast was excellent - fresh fruit as well as pastries. Things such as carpets are being replaced and will add to the upscale feeling. We thought the price was appropriate for the hotel.

  • Stayed June 2013, traveled as a couple
    • Value
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Helpful?
Thank wrldtrvlers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JanBaechtel, General Manager at Baechtel Creek Inn, responded to this review, July 5, 2013
Thank you for your review and your observations on what we are doing to our property. We are not a resort, but rather prefer to think of ourselves as a Country Hotel. Our goal is to provide unique lodging that is not your typical cookie-cutter feel, by providing more amenities and breakfast which is above the ordinary "chain" hotel. We appreciate that you saw this and took the time to write a review.

Our newest project, and there are always at least one going on, is to replace our existing tub/shower combos with tile walk in showers! We will have our first three ready soon and then the other 40 something!

Thank you again and we hope to see you back again,

Jan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Baechtel Creek Inn

Property: Baechtel Creek Inn
Address: 101 Gregory Ln, Willits, CA 95490-3366
Phone Number:
Location: United States > California > Mendocino County > Willits
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 9 Hotels in Willits
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Baechtel Creek Inn 3*
Number of rooms: 43
Official Description (provided by the hotel):
Located at the "Gateway to the Redwoods," we are the premier location for visitors seeking a more individualized, distinctive travel experience and who seek a sense of the local flavor of our county and the historic town of Willits. ... more   less 
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Also Known As:
Ascend Collection Willits
Clarion Willits
Willits Clarion

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