I have read all reviews before this one and must agreee that it's a great place for families and for groups and don't get me wrong I will stay here again, but their is always this unterlying frustration when I go. For three years our scout troop has been visiting this KOA for our annual family campout and end of year awards ceremony. Each year it ends up being a wonderful experience where scouts are able to work on additional awards, scouts bond with other scouts and our scout families get to know one another a little better. We have a great time, but.....the process to get there is absolutely unbelievably frustrating. Some of our families rent the cabins, some the RV spots, but our troop usually rents anywhere from 6-9 campsites. We have been told that we can't have more than 6 people on a campsite, but then also told we can't have more than two tents on a campsite? Why? Well, rules are rules, they make no sense since we are paying for each scout and person individually and for the campsite. We don't go over our allotted headcount for the total campsites we have. They are overcome with what people can't do and don't seem to focus on the fact that their are 40+ people attending this event and possibly visiting the KOA for the first time. First impressions don't seem to matter here and when a large group such as the scouts (the CEO was an Eagle Scout and loves the scouting program, but this KOA sometimes forgets their scout program) stay for one to two nights and is quickly rushed out on Sunday morning when the campground is empty it just doesn't seem to make sense. Why wouldn't you allow people to stay over a little while longer (group or not) and enjoy your facilities (they have great facilities, hiking, fishing, frisbee golf, mini golf, volleyball, splash park, pool, hot tub, petting zoo, playground)? These were the same people from the day before who were buying ice cream, drinks and pool toys in your store and would probably do so again if you allowed a later check out. For adult leaders who are busy planning the weekend for the scouts it's very frustrating because we never get the opportunity to utilize the amenities because we are busy telling all of the families what great options there are and doing scout activities. New rules this year were that the kids had to be 18 to be on the playground unsupervised???? Really??? My campsite is right next to the playground, why can't my kids play there without me standing in the playground watching them? Again, rules that make no sense. No matter what I think this KOA is probably one of the nicest I've stayed in when it comes to amenities, but definitely not the friendliest and most definitely not the most accommodating. I would definitely stay here again, but I am so glad I don't have to organize a group event with them again.