Where to begin...My sister and I planned our Father's 70th surprise birthday party at this hotel to be held in September 2012.. Huge mistake!! KEY NOTE: OUR PRECIOUS MOM HAD PASSED AWAY!! PLEASE KEEP THAT FACT IN MIND AS THIS REVIEW IS READ IN FULL. This special celebration was to be a memory to cherish not a nightmare to haunt us. Several out of state guests attended..approx.80 people. We also had reserved a block of rooms at Radison for our guests convenience. Another huge mistake. Upon arrival that day for the party in Septmember, we found several family members held in the lobby for several hours due to rooms being cancelled accidently by hotel personnel. Of course no one owned up to this or claimed responsibility. A childish act at best by the front desk. No managers except one was on duty to handle this mess. I personally had to request to speak to the manager on duty. Of course, there were no managers except ONE on duty that Saturday. After a 45 minute wait, the only (lone) manager of this hotel showed up. Unbeleivable. Keep in mind, aside from severe emabarrasment from us and angry family members, the front desk personnel had our dear uncle who made special arrangments to attend my Dad's party waiting in the poorly ventilated lobbly of this hotel. He has an advanced stage of cancer!!!!! His was one of the rooms cancelled. Yes, his room!!! All the rooms eventually given were absolutely ugly,old, and dirty. No rennovations done here. Bottomline: It was a horrible experience to sum it up. BEWARE TO ANY INDIVIDUALS WHO DECIDE TO STAY OR BOOK AN EVENT THERE. HOPE THIS REVIEW WAS READ ALONG WITH THE SEVERAL OTHER POOR REVIEWS WRITTEN/GIVEN FROM MANY OTHERS. IF I HAD READ THE REVIEWS ABOUT THIS HOTEL BELEIVE US, WE WOULD NEVER OF HAD OUR FAHTER'S SPECIAL DAY HELD AT THE RADISON HOTEL IN WHITTER.CALIFORNIA.
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