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“Boutique hotel in Westlake Village” 5 of 5 bubbles
Review of Westlake Village Inn

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Westlake Village Inn
Certificate of Excellence
Los Angeles, California, United States
Level Contributor
45 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Boutique hotel in Westlake Village”
5 of 5 bubbles Reviewed January 23, 2013

This property is absolutely charming. By far and away, the best hotel to stay in. If you are looking for a hotel with character and interest, then this is the one for you. The rooms are superbly furnished, very comfortable, with all amenities. Rooms are situated amongst the gardens, either with a garden view, or golf course. Great value for money. Love the Mediterraneo restaurant for breakfast.

Room Tip: I would choose a room on the ground floor.
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Susanne W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert W, Rooms Director at Westlake Village Inn, responded to this review, January 29, 2013
Dear Susanne,
Thank you for your recent stay and kind words about the Westlake Village Inn. We are honored to know that our property and team made such a positive impression on you and added to your visit in our beautiful area. We sincerely hope to see you again and thank you so much for sharing this with us.

Best Regards,
Robert Witcher
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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412 reviews from our community

Traveler rating
    213
    114
    34
    27
    24
See reviews for
97
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (117)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Bengaluru, India
Level Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed January 18, 2013

Stayed here for couple of night in January for a business trip. It was really a great experience. Perfect for a holiday. The property is well spread out with a golf course. It's not a high rise and offers the luxury of space. It was reasonably priced and rooms were really spacious with a fireplace to add during winter. Breakfast spread is good and would definitely recommend this for holiday visitors.

Room Tip: Ask for the larger Suites for more space.
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  • Stayed January 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Jinu J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert W, Rooms Director at Westlake Village Inn, responded to this review, January 22, 2013
Dear Jinu,
Thank you so much for your recent stay at the Westlake Village Inn and for your kind words about our property. I am very happy to see that you enjoyed your stay and that our amenities and staff were able to meet your needs. I sincerely hope to see you at our property again in the future and appreciate your feedback.

Best Regards,
Robert Witcher
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed January 1, 2013 via mobile

We live in the area and love the property...the restaurant, stonehaus, and Bogies are amazing! We decided to stay the night on NYE so we wouldn't have to drive, but the rooms are outdated and disappointing. We had a great night, but would have been better off taking a cab than spending over $300 on the room. We'll be back, just not to stay the night.

  • Stayed December 2012
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank NicoleKalil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert W, Rooms Director at Westlake Village Inn, responded to this review, January 2, 2013
Thank you for your feedback regarding your New Year's Eve here at the Westlake Village Inn. I am very glad to hear that you enjoyed the party at Bogies and that the service and ambiance of our various outlets were excellent. I appreciate your feedback regarding your hotel room and I apologize that we did not live up to your expectations in that area. We will definitely consider that as we look over our plans for the property in 2013.

Best Regards,
Robert Witcher
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Midwest USA
Level Contributor
40 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed December 8, 2012

Stayed here on a business trip in January. The rooms were spacious, clean, and beds comfortable. The mini fridge is great to store left overs. There are plentiful nice restaurants close by. The complimentary breakfast and work out facility was great.

I highly recommend this hotel for business or leisure. The grounds are lovely.

  • Stayed January 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank LinguineLover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert W, Rooms Director at Westlake Village Inn, responded to this review, December 12, 2012
Thank you so much for your recent stay and positive review for the Westlake Village Inn. We are so happy to hear that your stay with us went well. As operators we always like to hear the feedback from our guests about what you enjoy about the property and I appreciate you taking the time to share that with us.

We hope to see you back at the Inn soon!

Best Regards,
Robert Witcher
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, California
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed November 30, 2012

Room was nice and clean.
Loved having a fireplace in the room.
Grounds were beautiful.
The Medettrano Restaurant was Great.
Also the newly opened Stonehaus.
Gourmet coffees and great wines at great prices.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Berniegal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert W, Rooms Director at Westlake Village Inn, responded to this review, December 4, 2012
Thank you so much for your stay at the Westlake Village Inn and for taking the time to tell us about your experience. I am glad that you were able to take the time to enjoy your Thanksgiving with us and enjoy the various outlets here on property. The opening of the Stonehaus has been a great success and we are so happy to see our guests enjoying it so much.

We hope to see you again here at the Inn.

Best Regards,
Robert Witcher
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Roseville, California
Level Contributor
116 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 bubbles Reviewed November 20, 2012

November 2012 was our first visit and we completely enjoyed the experience. We has a "mini suite" with a golf course view. The room was very nice and had a balcony with a golf course view. The hotel is very convienently located and the grounds were beautiful. The staff were all welcoming and helpful.
We would definately stay here again. Mike

Room Tip: Get a room on the second floor...with a golf course view
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  • Stayed November 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank CU4NO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert W, Rooms Director at Westlake Village Inn, responded to this review, November 21, 2012
Thank you for staying with us here at the Westlake Village Inn and for your kind words about the property. I am very glad that you enjoyed your stay. The Westlake Village Golf Course provides such a beautiful backdrop for our property and such a convenient location for our guests that like to tee it up now and then.

Thank you again for taking the time to share your experience with us and I hope to see you back here at the Inn again soon.

Best Regards,
Robert Witcher
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oak Park, California
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 bubbles Reviewed November 14, 2012

It is true that this place has the potential of being great. It sits on beautiful grounds with great views. However, the inside of the rooms tend to be dirty, smell like cigarette smoke and cheep perfume, and have not been updated for about 20-30 years. The beds are not really King size like they claim and slump in the middle. Tiles in the bathrooms are cracked the crown molding in the rooms looks like it has seen better days. Most of the rooms are not private and have either other rooms looking in or people walking in front on walk ways. The staff is rude and does not care. The food is not from the restaurant next door like they want you to believe and is terrible. The room service is delivered with plastic wrap; they do not even set the table or take the plastic wrap off of your plate! They will charge you a 20% tip automatically though. Avoid this over priced and poorly managed dump at all costs. For about the same price the 4 Season is right up the street.

Room Tip: Avoid at all costs.
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  • Stayed November 2012, traveled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank Optimally
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert W, Rooms Director at Westlake Village Inn, responded to this review, November 15, 2012
Thank you for your recent stay at the Westlake Village Inn. My team and I strive to make every guest experience an excellent one that exemplifies the values of our property. I apologize that in this case we did not succeed. I would really like the opportunity to get more details about your experience and speak with you personally. Please feel free to send me an e-mail at robert_witcher@wvinn.com. I value your feedback and thank you for taking the time to assist me in improving our property.

Best Regards,
Robert Witcher
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Westlake Village Inn

Property: Westlake Village Inn
Address: 31943 Agoura Rd, Westlake Village, CA 91361-4427
Location: United States > California > Westlake Village
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Westlake Village
#3 Business Hotel in Westlake Village
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Westlake Village Inn 3*
Number of rooms: 141
Reservation Options:
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Also Known As:
Westlake Village Hotel Westlake Village

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