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“Comfortable, Good Location”

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Residence Inn Los Angeles Westlake Village
Certificate of Excellence
Rancho Palos Verdes, California
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Comfortable, Good Location”
Reviewed October 9, 2013

The property is beautiful and the staff was very friendly upon check in. We arrived quite early so they invited us to have a very nice breakfast buffet which comes with the room. My husband had a business conference so I stayed at the hotel. The suite had a full kitchen ,living room and separate bedroom . There were 2 flat screen TV's and even popcorn to pop in the microwave. In the evenings they offer complimentary wine and hamburger and hotdogs as well as side dishes to go with it!! I am almost sorry we were obligated for dinner that night so we did not get to enjoy it!!

Room Tip: Get the room away from the freeway side.
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  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank karen1818
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ken P, Director of Sales at Residence Inn Los Angeles Westlake Village, responded to this review, October 21, 2013
Thank you very much for taking the time to write such a nice review. The enrire staff really enjoys it when the guests let them know that they have done a great job. Hopefully on your next stay you will be able to enjoy our dinner!

We look forward to seeing you then.
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215 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (50)
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English first
Peoria, Arizona
Level Contributor
181 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed October 9, 2013

After a long day of sightseeing on the coast the Residence Inn was a welcome stop. We were a party of two plus a mother-in-law so the two bedroom suite was ideal for our needs instead of two separate room. I estimate the 850 to 1000 sq. ft. unit would be idea for a family of 4 or 5. The pool and exercise room were great. The breakfast was eggs, meat, breads, fruit so just about something for everyone. Very quiet location but close to the freeway. Don't miss this terrific property. Very friendly staff.

Room Tip: I think all of the room would be good. No major street is close so no noise.
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  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JohnF023
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ken P, Director of Sales at Residence Inn Los Angeles Westlake Village, responded to this review, October 14, 2013
Thank you for choosing to spend the night at the Residence Inn Westlake Village. The two-bedroom suite is ideal for families so we are glad to hear that you were able to take full advantage of it along with the complimentary breakfast and pool and spa.

We hope to see again next time you're passing through!
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Los Angeles, California
Level Contributor
170 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed September 4, 2013 via mobile

I stayed around in that area and I would consider this one being one of the nicer ones. It has everything you would expect. Staff is friendly and helpful if you need something. The rooms are clean and have a lot of space

Stayed August 2013, traveled with family
Helpful?
Thank BigA1999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ken P, Director of Sales at Residence Inn Los Angeles Westlake Village, responded to this review, September 10, 2013
We're glad that you find our hotel to be one of the best in the area and that the staff has able to be of service. We look forward to seeing you again on your next trip to Westlake Village.
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WA
Level Contributor
43 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed August 26, 2013

We previously stayed at a Residence Inn in San Francisco and thought things would be similar. The make of the room was however the breakfast & housekeeping didn't come close. Breakfast was just average & with 3 females getting ready in 1 bathroom we didn't make it to breakfast until 9am. Well breakfast ended at 9:30 & as things ran out they didn't really refill so some mornings you couldn't even get orange juice.
One morning housekeeping knocked on the door at 8am so if you want to sleep in make sure to hang your door tag, do not disturb! The next morning they called around 9:30 to see when we where planning on being out of the room so they could clean....
The hotel was VERY CLEAN and that is the most important thing to me so the other things wouldn't have stopped me from staying there again!

Room Tip: Top floor. We were on the 2nd & must have had a kid above us that loved to jump off the furnitu...
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  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NorthDakotaBound
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ken P, Director of Sales at Residence Inn Los Angeles Westlake Village, responded to this review, September 10, 2013
Thank you for the feed back from your stay with us. There is always room to improve our service for our guests and this will definitely help us stregthen the areas that need attention. Guest staisfaction is our number one priority and we will make sure that if you come to stay with us again you will be pleased with the improvements in the areas that you have pointed out.
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Tucson, Arizona
Level Contributor
41 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed August 17, 2013

We stayed one night on our way to the Getty Villa. It was the usual Residence Inn, which means very good. Weekend rates were exceptionally good. The location was convenient right off 101. While it was near the highway, the windows were high quality and it was not possible to hear the road noise.

Room Tip: We give a strong recommendation to the adjacent Lure seafood restaurant.
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  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank macpatg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ken P, Director of Sales at Residence Inn Los Angeles Westlake Village, responded to this review, August 26, 2013
I am glad to hear that you were able to have a restful and relaxing stay as well as enjoy a great dinner before your trip to the Getty Villa. I hope you had a fantastic time!

Thank you for the kind words and we look forward to seeing you on your next trip.
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Lehigh Acres, Florida
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed July 21, 2013

Me and my husband are staying here for 3 nights before we go to San Diego. We don't like small hotel rooms so this one bedroom fits perfectly. We got here on a Thursday and were about to go to the grocery store to get some food to cook in our room when we saw a buffet in the lobby. The person at the desk said it was complimentary! It was delicious, chicken breast, pulled pork, salad, juice, coleslaw and more! So we saved ourselves money and time not having to go out. We were really tired just getting in from Florida so that was a nice surprise. They have the free dinner buffet Monday thru Thursday. Then they have a delicous breakfast every morning with waffles, french toast, eggs, bacon, bagels, fruit, yogurt, cereal etc. That alone saves tons of money. The room was very clean with everything you could need including a coffee maker, a burner, full size fridge, shampoo, conditioner etc. Maid service daily. Always have great coffee in the lobby and if you need a computer and printer, they have that as well. Front desk staff was upbeat and very nice! Has a small pool also which we didn't use but looked nice. At night they have a fire pit which was really nice also. I would definitely recommend this hotel for the one bedroom over any basic hotel and for the free food and nice people! You get what you pay for! Might as well stay at the Marriott!

Room Tip: Stay Monday thru Thursday for the free dinner buffet. Get a one or two bedroom for the added space...
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank laurenh33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ken P, Director of Sales at Residence Inn Los Angeles Westlake Village, responded to this review, July 24, 2013
Thank you very much for all the nice things that you have to say about our property! The entire staff always tries very hard to make sure that our guests have a great stay and when we see feedback like this, it's very rewarding. We hope that you have a fantastic time in San Diego and hope to see you again soon.
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California
Level Contributor
98 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
Reviewed July 4, 2013

We stayed here when my father needed a heart procedure at a nearby hospital. I was not sure how long we would stay due to my father’s condition. Alex, the manager accommodated us by extending our stay for 2 more nights and we can check out early if needed without penalty. That was really nice. It helped lighten up the stress we are already in.

The hotel itself was simply designed yet well planned out. Staffs were all friendly and accommodating. Smiles were sincere. As a Marriott gold status, we were upgraded by Kristin to a 2 bedroom/2bath room which was very spacious and very clean. Thanks again, Kristin! Everything in our room was perfect - comfy beds, extra towels per request, appliances and thermostat in all working condition. We were also accommodated for a 2 hours late check-out which was better than nothing.

The breakfast was decent. It's the usual continental breakfast like oatmeal, eggs, sausage, waffles, fruits, muffins, cereals and etc. The ladies in the kitchen were just as accommodating. Breakfast ends at 9:30am, but they provide TOGO boxes, if you want to bring food to your room. A plus esp. when my company sleeps in with my toddler.

The swimming pool in this hotel is very small. The Jacuzzi is even smaller. I think the Jacuzzi can only fit 2 adults or 3 the most. But the pool, Jacuzzi and the overall area was clean and looks inviting.

I'm not sure if we just had unruly guests above us or are their walls pretty thin? But we can hear people above us move and walk all night long. It was somehow annoying esp. when coming home from the hospital all drained out and looking forward to a good night sleep. Had we stayed longer, I would probably complain to the front desk but we had to leave the next day anyway.

Overall, a 4 stars rating and would definitely stay here again if I'm in the area.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Thor G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ken P, Director of Sales at Residence Inn Los Angeles Westlake Village, responded to this review, July 9, 2013
Thank you very much for your kind words. I am pleased to hear that during this very stressful time we were able to make your stay with us as calm and worry free as possible so that you could focus on your family. I sincerely hope that your father is doing well and we hope to see you again soon, hopefully under better circumstances.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Residence Inn Los Angeles Westlake Village

Property: Residence Inn Los Angeles Westlake Village
Address: 30950 Russell Ranch Rd, Westlake Village, CA 91362-7365
Phone Number:
Location: United States > California > Westlake Village
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Westlake Village
#4 Business Hotel in Westlake Village
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Residence Inn Los Angeles Westlake Village 3*
Number of rooms: 80
Reservation Options:
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Also Known As:
Residence Inn Los Angeles Westlake Village Hotel Westlake Village
Residence Inn Westlake Village
Marriott Westlake Village
Westlake Village Residence Inn
Westlake Village Marriott

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