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“Excellent place to stay!” 5 of 5 bubbles
Review of Four Seasons Hotel Westlake Village

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Four Seasons Hotel Westlake Village
Certificate of Excellence
San Francisco, California
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Excellent place to stay!”
5 of 5 bubbles Reviewed July 22, 2014

Excellent place to stay! Right by a really good health food restaurant too. Nice garden to walk the dog, and not too far out from San Fernando Valley. I won't stay at Staybridge in Chatsworth anymore, this is much better.

Room Tip: Try the health food restaurant The Rabbit Hole Cafe just around the corner!
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  • Stayed July 2014, traveled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank oakweb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,211 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (324)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Los Angeles, California
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed July 20, 2014 via mobile

My wife and I stayed here for a weekend getaway to Santa Barbara after I realized it was cheaper than most of the hotels there. We drove up from L.A., spent the day in S.B., and then went to the hotel, which was less than an hour away. The front desk was well-staffed, fast, and almost too enthusiastically helpful. We were offered a glass of champagne and the desk clerk came out from behind the desk to give us directions and help with our luggage. The two most important things for me in a hotel stay are the bed and bathroom. Both were among the best I have ever experienced. We had dinner at Onyx and breakfast in bed. The room service was mixed. Some of the food, like the potatoes, was perfect, and some of it, like the warm smoothie, was gross. Most of the portions were small (2 bacon, 2 sausage, etc.), and the prices were crazy ($10 orange juice). We skipped the lobby buffets because of the price and limited menus. We also skipped the pool, but we had a nice view of it and it was never crowded. I regret not walking around the entire grounds. We briefly walked the path in front of the parking garage after checkout and it was beautiful and had a lot of outdoor games and fitness activities. Self parking was free for guests and they kept the gate open at checkout time. One of the desk clerks was waiting near the desk to offer express checkout, and there was no wait at all and she was very helpful. Overall, we were very happy we chose to stay at the Four Seasons instead of a Santa Barbara hotel.

Stayed July 2014
Helpful?
Thank Brbnkseaj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wheaton, Illinois
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed July 17, 2014

Thankfully, everything you would expect from a Four Seasons! We have stayed here before and never tire of how beautiful it is. The staff is professional and friendly, service is almost flawless. We hope to enjoy it on our next trip to California!

Room Tip: Waterfall view is the best!
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  • Stayed July 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Service
Helpful?
Thank kv7storm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Orleans, Louisiana
1 review
5 of 5 bubbles Reviewed July 16, 2014

It was a great trip! The hotel was a true Four Seasons experience. The valet, front desk, room service were wonderful, professional and friendly. The children's pool was great, it's indoors but also has an separate outdoor seating area that was quiet for the most part. The Arcade was fun and family friendly, we watched the World Cup with other hotel guests while playing pool and ping-pong.

Room Tip: We traveled with children, so we were on the 3rd floor which I'm guessing was designated for chi...
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  • Stayed July 2014, traveled with family
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank nolavera
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auburn, California
Level Contributor
16 reviews
5 of 5 bubbles Reviewed July 15, 2014

This Sunday my husband and I took friends to the Jazz Brunch for a special birthday gathering. The variety and quality of the food was wonderful; however, the Jazz trio made the event. Renee's vocals were smooth and clear. She was backed up by two accomplished musicians on guitar and bass. Their arrangements of the songs complimented the ambiance of the morning. If you love smooth jazz and great food, this is the place for you.

Stayed July 2014, traveled with friends
Helpful?
Thank KHNA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mo_Elbanna, Manager at Four Seasons Hotel Westlake Village, responded to this review, August 2, 2014
Dear KNHA,
Thank you so much for sharing a review with us. I'm so pleased to hear that you enjoyed our Champagne Brunch, and the jazz trio in particular We truly appreciate you taking the time to share your compliments with us, and we look forward to passing them along to Renee and her band. We hope to see you back again soon!

Thanks again,
Sincerely,
Mohamed Elbanna
Hotel Manager
Four Seasons Hotel Westlake Village
Phone: (818) 575-3004
email: mohamed.elbanna@fourseasons.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed July 11, 2014

We stayed here for three weekdays while waiting for our daughter to finish volleyball camp. As mentioned by previous reviewers, the service is superb. Whether you're checking in, lounging at the pool, working out in the gym, dining at the restaurant or picking up your car from the valet, it always seemed like we were outnumbered by service providers. And people were friendly - always smiling and sincerely trying to be helpful. This makes being a guest easy, and it makes it easy to make special requests and have those requests fulfilled.

One thing to note is that the main weekday dinner venue is Onyx, a Japanese sushi restaurant. We had a great meal there but we also love Japanese food. The Lobby Lounge only serves dinner on the weekends so if you're there during the weekday, be prepared to enjoy sushi or you need to leave the campus or get room service.

That may be the only time you will have any need to leave. The resort itself is beautiful with well manicured gardens, a gorgeous pool and spa and a seclusion that belies its suburban setting just off of Ventura Highway.

  • Stayed July 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank wynyguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mo_Elbanna, Manager at Four Seasons Hotel Westlake Village, responded to this review, August 2, 2014
Dear Wynyguy,

Thank you so much for the thoughtful feedback. We are so pleased to hear that you enjoyed your recent stay with us. I'm especially glad to hear that one of the highlights for you was the outstanding service from our staff. We strive to deliver a highly personalized experience for each of our guests and I'm glad that you and your family enjoyed this. Thanks again for sharing a review, and I hope we may look forward to welcoming you back again in the near future.

Sincerely,
Mohamed Elbanna
Hotel Manager
Four Seasons Hotel Westlake Village
Phone: (818) 575-3004
email: mohamed.elbanna@fourseasons.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
El Cajon, California
Level Contributor
6 reviews
5 of 5 bubbles Reviewed July 7, 2014

The Four Seasons is an experience that is beyond compare. The staff was incredible and the service was outstanding.

The spa was luxurious and relaxing.

Walking around the grounds, you will forget that you are in Los Angeles. The most stunning grounds I have ever seen. I look forward to another visit to the Four Seasons.

  • Stayed June 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JeanMIsaac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Four Seasons Hotel Westlake Village

Property: Four Seasons Hotel Westlake Village
Address: 2 Dole Dr, Westlake Village, CA 91362-7300
Phone Number:
Location: United States > California > Westlake Village
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Westlake Village
#1 Business Hotel in Westlake Village
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Four Seasons Hotel Westlake Village 5*
Number of rooms: 270
Official Description (provided by the hotel):
Close to both Los Angeles and Malibu, Four Seasons Hotel Westlake Village offers a convenient destination for both business and leisure with extensive meeting space, diverse dining options, acres of gardens, an extensive Spa and health-inspired programs at California Health & Longevity Institute. ... more   less 
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Also Known As:
4 Seasons Hotel Westlake Village
Four Seasons Westlake Village
Westlake Village Four Seasons

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