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“Great value!”

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Four Seasons Hotel Westlake Village
Certificate of Excellence
Palos Verdes Estates, California
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great value!”
5 of 5 bubbles Reviewed December 4, 2013

Generic luxury hotel with all the amenities you expect with very reasonable price. Location is not ideal for a vacation but for a business or need to stay in the area, you cannot beat this place.
Location is close to freeway so it is easily accessible.

Room Tip: Rooms are mostly the same size. If you want a better waterfall view, you can pay a bit more. Book w...
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  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mjay12345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,251 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (325)
Date | Rating
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English first
Dallas, Texas
Level Contributor
105 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 bubbles Reviewed December 1, 2013

The Four Seasons never disappoints.This hotel is beautiful and has all the amenities and service that you would expect from a Four Seasons which is first class all the way. It's located very close to Thousand Oaks and not far from Hollywood. It's a great location if you want to escape the Hollywood buzz. We spent the day at Universal Studios in LA and drove about 20 min. to this location so we were positioned perfectly the next day to continue our journey down the Hwy 1 to Carmel.
The room was huge and gorgeous and the bathroom was fantastic. The bed was heavenly and I never heard a sound all night- ahhh... The grounds were manicured and had a nice waterfall. The workout facility was nice and they also have the California Health Institute there as well with a wellness cooking class that you can engage should you have the interest- I would have loved it but did not have the time.
I would definitely stay at this Four Seasons in a heartbeat! However, I would not pop for the better waterfall view- all four seasons have wonderful lobbies and bars that have great views so you do not to spend and extra $50 for a view IMO. Also note: in California it cost a small fortune to park- always self park and try to save a few bucks. Overall this hotel is well worth the price - ENJOY!

Room Tip: No need for an upgraded room here- Just get the basic room and you will be happy!
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  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AukaiGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mo_Elbanna, Manager at Four Seasons Hotel Westlake Village, responded to this review, December 13, 2013
Dear SpaGirlDallas,

Thank you so much for taking the time to share a review with us following your recent stay. I am so delighted to hear that you enjoyed your visit and found our location to be ideal for enjoying a variety of off-site activities and experiences, such as Universal Studios and the day trip up the coast to Carmel (certainly one of the most scenic drives in the world). I hope that we can look forward to having you back soon- hopefully with time to take advantage of some of our wellness offerings at California Health & Longevity Institute next time! Again, thank you so much for the thoughtful comments.

Warmest Regards,
Mohamed Elbanna
Hotel Manager
Four Seasons Hotel Westlake Village
Phone: (818) 575-3004
email: mohamed.elbanna@fourseasons.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Jose, California
Level Contributor
33 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
5 of 5 bubbles Reviewed November 29, 2013

Great place to stay when north of L.A or before you head down into the city. It's not a destination vacation but very comfortable while passing through. The value is off the charts for a Four Seasons. There are some great dining establishments nearby. The indoor pool is very nice.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Rodney N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
2 reviews
5 of 5 bubbles Reviewed November 27, 2013

One of the best hotels in the Los Angeles region. Beutoful property in and out. My family and I stayed overnight for our cousins wedding and everything exceeded our expectations. Thank you for a wonderful time!

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JaySEsq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Simi Valley, California
Level Contributor
62 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 bubbles Reviewed November 23, 2013

My husband, as a surprise, booked a night at the Four Seasons for my birthday. It was part of their special Friday Night Fever package and my birthday fell conveniently on a Friday! The hotel is lovely as are many in this quality range of hotel. But, what was really exceptional, was the quality of service. At the check-in, the registration staff person made a point of wishing me a happy birthday. That was followed up by the Guest Experience Supervisor sending chocolates to our room with a birthday wish. Later, we went to dinner at Onyx which was fabulous. They also wished me a happy birthday when we arrived and ended the dinner with a birthday surprise. People really have a lot of choices where they want to spend their money and the one thing that sets them apart is how they treat their guests. In this case, it was exceptional! :)

Room Tip: I believe they upgraded up to the 7th floor. We were in room 750 with a lovely view of their waterf...
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  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Leslie1736
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mo_Elbanna, Manager at Four Seasons Hotel Westlake Village, responded to this review, December 4, 2013
Dear Leslie1736,

Thank you so much for taking the time to share a review of your recent visit to Four Seasons Hotel Westlake Village. I am so delighted to hear that you enjoyed a wonderful birthday weekend with us and that our staff and service level made your stay truly exceptional. I am so glad that Hillary, our Guest Experience Supervisor, contributed a great deal towards making your stay especially memorable. Thank you again for sharing your feedback with us, and I hope we can look forward to welcoming you back again soon.

Warmest Regards,
Mohamed Elbanna
Hotel Manager
Four Seasons Hotel Westlake Village
Phone: (818) 575-3004
email: mohamed.elbanna@fourseasons.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
Level Contributor
51 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed November 21, 2013

We stay here annually for management meetings. It is always a fantastic experience from the check in to the guest rooms, meeting rooms and the food. Oh the food! Always excellent choices, flavorful and the healthy food doesn't even taste healthy! The service is impeccable and every staff member looks you in the eye and says hello or checks to see how you are doing.

Room Tip: Not sure if there is a bad one. I was on the side where my view was of the 101 and I couldn't h...
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  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tefoohey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mo_Elbanna, Manager at Four Seasons Hotel Westlake Village, responded to this review, December 5, 2013
Dear Tefooey,

Thank you so much for taking the time to share a review with us. We appreciate your loyalty as a returning guest here at Four Seasons Hotel Westlake Village. I am especially glad that you have enjoyed our catering menu options, along with a consistent level of excellent service during each visit. We look forward to welcoming you back again in the near future.

Warmest Regards,
Mohamed Elbanna
Hotel Manager
Four Seasons Hotel Westlake Village
Phone: (818) 575-3004
email: mohamed.elbanna@fourseasons.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Westlake Village, California, United States
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed November 21, 2013

We had a gift card for the spa so I thought it fun to book a room for the night as a B-Day surprise. The Friday Fever rate made it affordable otherwise I would not have even concidered booking a room. The staff was extremely well trained and attentive. The desk agent was so helpful and even left of B-Day card and treats in our room while we were out to dinner. The room was spacious, clean and lovely. Breakfast buffet was pricey and we would eat enough to make it a good value so we ordered off the menu for more reasonable items. Loved the whole experience!

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Susan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mo_Elbanna, Manager at Four Seasons Hotel Westlake Village, responded to this review, December 5, 2013
Dear Susan R.,

Thank you so much for taking the time to share a review of your recent stay with us. It's especially rewarding to hear from one of our local guests, and I want to thank you for the thoughtful feedback about our service and staff. I am pleased to share with you that the Friday Night Fever package will be returning in 2014, so I hope we can look forward to welcoming you back again in the near future.

Warmest Regards,
Mohamed Elbanna
Hotel Manager
Four Seasons Hotel Westlake Village
Phone: (818) 575-3004
email: mohamed.elbanna@fourseasons.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Four Seasons Hotel Westlake Village

Property: Four Seasons Hotel Westlake Village
Address: 2 Dole Dr, Westlake Village, CA 91362-7300
Phone Number:
Location: United States > California > Westlake Village
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Westlake Village
#1 Business Hotel in Westlake Village
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Four Seasons Hotel Westlake Village 5*
Number of rooms: 270
Official Description (provided by the hotel):
Close to both Los Angeles and Malibu, Four Seasons Hotel Westlake Village offers a convenient destination for both business and leisure with extensive meeting space, diverse dining options, acres of gardens, an extensive Spa and health-inspired programs at California Health & Longevity Institute. ... more   less 
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Also Known As:
4 Seasons Hotel Westlake Village
Four Seasons Westlake Village
Westlake Village Four Seasons

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