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“Poor customer service”

Sherwood Country Club
Los Angeles
Level 2 Contributor
6 reviews
common_n_attraction_reviews_1bd8 10 helpful votes
“Poor customer service”
Reviewed January 22, 2007

The club has beautiful grounds and well-appointed common areas (i.e. banquet halls, lounges, bathrooms, terrances, etc.). However, the customer service is less than impressive. My fiancee and I were considering dropping over $50,000.00 for a wedding at the venue, but seriously questioned the ability of the club to serve our needs. The catering department failed to return our calls on multiple occasions and the club was somewhat uncooperative in scheduling an appointment for us to see the grounds when we couldn't reach the main contact person. Overall, if any bride-to-be hopes to receive superior treatment and cooperation in selecting a wedding location, I would discourage any dealings with this venue.

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