They lost our reservations for not only me but our whole wedding party. The bartender told us to go screw ourselves and told us to go to another bar and when we did it was closed. Everyone in my party was pissed. Horrible customer service and they didn't even care they ruined one of the best days of my life.
- Official Description (provided by the hotel):
- Escape from the ordinary in Southern California at the extraordinary Hyatt Westlake Plaza in Thousand Oaks. A unique combination of outstanding business facilities and a resort-like atmosphere, lush gardens and relaxing décor create a Mediterranean luxurious hotel oasis in the center of this busy Thousand Oaks business complex in Westlake Village. Conduct meetings in elegant, updated venues, host an outdoor reception in the warm California sun, or court clients at a nearby golf course. Take advantage of our luxury hotel's ideal location to visit sights from LA to Malibu, Ventura or Santa Barbara with ease. Discover for yourself the outstanding services and welcoming staff that make Hyatt Westlake Plaza in Thousand Oaks a perennial favorite. ... more less
- Reservation Options:
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- Also Known As:
- Hyatt Westlake Plaza Hotel Westlake Village
- Hyatt Westlake Village
- Westlake Village Hyatt