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“Just like the rest of the Extended Stay brand hotels”

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Extended Stay America - Sacramento - West Sacramento
Ranked #4 of 15 Hotels in West Sacramento
Springfield, Missouri
Level 5 Contributor
69 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Just like the rest of the Extended Stay brand hotels”
Reviewed March 22, 2013

This hotel is exactly the same as other extended stays that I have visited, but this one is maybe a step up in terms of staff professionalism (they were all very kind and accommodating). This one also is very quiet. There aren't alot of people running up and down the halls or yelling at each other in their rooms. I'm usually not a fan of this chain, but this hotel was absolutely fine. No complaints.

Stayed March 2013, traveled on business
Helpful?
Thank wtipton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ali R, Manager at Extended Stay America - Sacramento - West Sacramento, responded to this review, March 23, 2013
Thank you for taking the time to write a review of your stay. I'm so pleased to hear that you enjoyed your stay with us here in West Sacramento! I’m great to hear that the staff was so professional and the hotel quiet!

Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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105 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Sacramento, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 8, 2013

All staff members were professional, welcoming and very accommodating. Good location for needed necessaties, food, etc. The recently added breakfast bar was a great addition; it's nice to know that even the little things that make a big difference are being attended to by this organization.

  • Stayed March 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank grnmtn g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ali R, Manager at Extended Stay America - Sacramento - West Sacramento, responded to this review, February 10, 2013
Thank you for taking the time to write a review of your stay. I'm so pleased to hear that you enjoyed your our new “grab and go” breakfast bar! We also think it’s a great addition and are happy to hear that our guests agree.

Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sacramento, California, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 6, 2013

Job well done. Rooms were clean. Very good customer service
It was a quite neighborhood. alot of places to shop around. customer service was very nice not get to see this that often.
Job well done. Rooms were clean. Very good customer service

Room Tip: Over all it was very nice
See more room tips
  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank rajahafiz21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ali R, Manager at Extended Stay America - Sacramento - West Sacramento, responded to this review, February 10, 2013
I would like to personally thank you for taking time out to write such wonderful things about your experience at Extended Stay America Sacramento - West Sacramento. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment. We strive to provide a ""home away from home"" experience for all of our guests, no matter if they are staying for a night, a week, or a month. It sounds like we were able to do just that for you, and we are truly honored for your recognition.

Once again, I and the entire staff at our hotel thank you for your very kind words, and we'd love to see you here again. Please don't hesitate to call on me for your future stays here or at any other Extended Stay Hotels.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 23, 2013 via mobile

The workers were nice and friendly. The guy with the dreads checked me in quick. Only thing that it really needs is more channels. Other than that it was clean and convenient. I would definitely go there again for a weekend away from the kids.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bigeazy1981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ali R, Manager at Extended Stay America - Sacramento - West Sacramento, responded to this review, January 25, 2013
Thank you for taking the time to write a review of your stay. I'm so pleased to hear that you enjoyed the hotel and staff for a weekend getaway from the kids.

Thank you again for sharing your experience with us. We look forward to welcoming you back in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 21, 2012

When I came back from deployment I was ant extended stay for a week with my girlfriend. The staff was excellent especially Jamal. He went above and beyond to make sure we had everything we needed. I will stay there again anytime Thank you Manny Solorio

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank manuel s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ali R, Manager at Extended Stay America - Sacramento - West Sacramento, responded to this review, December 26, 2012
Thank you for taking the time to write a review of your stay.
I'm glad that the staff was able to take such good care of you when you got back from deployment.

Thank you again for sharing your experience with us. We look forward to welcoming you back in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, Washington
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 20, 2012

If you just need a place to shower and sleep for a decent price, then this place will suffice. Friendly desk person but yellowed towel, sheets, stains on mattress foundation, squeaking bed when I toss and turn (old furniture), didn't find an ice machine, difficult to find a parking with trailer especially if you check in late. They give you a hair dryer in a plastic bag when you check in. I guess people are stealing them nowadays...

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Keith S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Sacramento - West Sacramento, responded to this review, August 23, 2012
Thank you for taking the time to review your recent stay at our hotel. Given our company's commitment to superior guest service, it was great to read about your positive experience with our staff. Of course, I was disheartened to read that your stay wasn't 100% satisfactory. You certainly have my sincerest apologies. Please know, we take your review very seriously. It reminds us that despite all of the regular praise we receive, we still have room to improve.

Please don't hesitate to reach out to me at this hotel or to our guest relations team directly by visiting our website and clicking the Contact Us link at the bottom of the page. I do hope that you will let me demonstrate our redoubled efforts in the future here or at any of our other locations throughout the U.S. and in Canada.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
McDonough, Georgia, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 8, 2012

Excellent rooms, very good location for food and shopping. The manager Liz is extremely friendly and very sweet. Shannon is at the front desk and always wearing a smile ready to help. This is a wonderful location!!

  • Stayed June 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kris M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at Extended Stay America - Sacramento - West Sacramento, responded to this review, July 16, 2012
I would like to personally thank you for taking time out to write such wonderful things about your experience at Extended Stay America Sacramento - West Sacramento. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment. We strive to provide a ""home away from home"" experience for all of our guests, no matter if they are staying for a night, a week, or a month. It sounds like we were able to do just that for you, and we are truly honored for your recognition.

Once again, I and the entire staff at our hotel thank you for your very kind words, and we'd love to see you here again. Please don't hesitate to call on me for your future stays here or at any other Extended Stay Hotels(sm) location.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Extended Stay America - Sacramento - West Sacramento

Property: Extended Stay America - Sacramento - West Sacramento
Address: 795 Stillwater Rd, West Sacramento, CA 95605-1642
Phone Number:
Location: United States > California > West Sacramento
Amenities:
Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 15 Hotels in West Sacramento
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Sacramento - West Sacramento 2.5*
Number of rooms: 1
Reservation Options:
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Also Known As:
Extended Stayamerica Sacramento West
Extended Stay West Sacramento
West Sacramento Extended Stay

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