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The London West Hollywood at Beverly Hills
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1,032 - 1,037 of 1,900 reviews
Reviewed June 14, 2013

We stayed for one nights as part of a Californian road trip. This was our treat night and the hotel did not disappoint.

We turned up early and the reception staff checked us straight in as our room was ready. We had booked a Veranda Suite as we wanted a balcony and had a view of the city. The room itself was lovely and well appointed and very luxurious. The bathroom had a huge shower with two shower heads and also had a massive bath. The bedroom consisited of a large bed with a massive head board with a dressing table behind and wardrobes. There was a desk area with a TV and also a small kitchen area with a sink and mini fridge at a charge. Coffee and tea were complimentary.

The roof top pool is a real must with panaramic views of the city. It is a novel idea to be swimming on the roof top.Its also nice to have a drink at night up there as the fire pits are lit and you get a great view of the city at night.

The location of the hotel is great for visiting sunset and enjoying a leisurely lunch at Le Petit Four to do some people watching or if you fancy a spot of retail therepy.

Breakfast is servved with the Boxfood Cafe and has a good range of things to eat and drink. There is a good selection of fruits, meats, cheeses, pastries and granola. The only thing was the toaster was very slow and didn't work very well which you wouldn't expect from a 5* hotel.

We would have stayed an extra night if we could have got a deal at reception but we didn't manage to get one.

Overall it lived up to all our expectations would have loved to have stayed longer.

  • Stayed: June 2013, traveled with family
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Thank sassystoth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 11, 2013

I stayed for several nights and experienced the exercise facilities, breakfast and dining opportunities as well as the splendid rooms.

The pool was lovely - just warm enough, with plenty of seating, towels and lovely pool staff in the early morning. However, I do have to make one citicism and that is of the lunch time staff. Our arrival for a drink before checking out (the bar in the restaurant was unavailable) was an unpleasant experience with a demand as to whether we were guests and reluctant service. This behaviour was at odds with all our other experiences as the breakfast staff were courteous and efficient, although very busy, and the dinner staff were wonderful. Reception and concierge staff could not be faulted, and went out of their way to be helpful.

Breakfast was part of the hotel package and was truly delightful - fresh fruit, pastries and toast, vegetarian quiche, cereals, delicatessen and juice and coffee. Quite sumptious. However, the meal that really delighted was dinner from the a la carte menu. An excellent two or three course meal was offered at a set price. However, making one's own choices is always enjoyable. We were impressed.

The rooms, as mentioned by other reviewers, are large and well appointed. A particulary nice feature of the bathroom was the two showers, with plenty of space. And the marvellous deep bath! The towels were large and there were plenty of them. Perhaps the standard of the hotel calls for more than a shower cap, loofah, shampoo, conditioner, gel and lotion as part of the bathroom extras. However, this is a minor quibble.

The location, at first glimpse, was not attractive. However, a short walk took me to restuarants and a lovely shopping area.

This is a hotel which provides everything one would want...and more.

  • Stayed: June 2013, traveled on business
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Thank cindylou45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 10, 2013

This is one of the better hotels I've stayed at in the last ten years. The place was classy, fancy, and modern without being over the top and annoying (which is what I generally think of most W Hotels). The room was large and had top of the line beds, appliances, decorating, etc. The bathroom was literally one of the best bathrooms I've ever been in!! Clean, large, lots of lighting options, comfortable yet classy. Really great hotel.

  • Stayed: May 2013, traveled as a couple
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Thank Jrand412
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 8, 2013

This hotel is worth the price, beautiful rooms, great restaurant, which is rare to have a good hotel restaurant, they give you an experience stay. I highly recommend this place. Excellent breakfast and service, great location,rooftop pool and bar is awesome.

Room Tip: higher floor with balcony have good views
  • Stayed: April 2013, traveled as a couple
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Thank Michael-USAA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 7, 2013

I had stayed at The London when it was The Bel Age hotel and loved it back then. I was traveling with my niece and wanted her to experience this hotel and share some memories. The London is even better than I remember. Rooms are spacious and the bathrooms are huge. The decor is wonderful.

The location was perfect. Kirk, the concierge was fabulous. He was so helpful and extremely pleasant. Made us feel like we were the only guests in the hotel. I had left him a thank you card and he even contacted us to thank us. He knew we were staying elsewhere in the area for a few more days and he actually told us to contact him if we needed any further assistance. I would definitely stay here again for many reasons but especially because of the great service . Matt and all the valets were also very pleasant whenever we left or returned. It was hard to leave. I felt like I was leaving "friends" I had known for a long time. Thank you Kirk and all the staff for a wonderful visit.

PS Hit up the Rainbow a few blocks up the street for an interesting time.
Also, the breakfast was the best :-)

Room Tip: Our room overlooked the back of the hotel near the elementary school side. A bit noisy in the a.m. at "recess" time.
  • Stayed: May 2013, traveled with family
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Thank Michele T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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