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“Excellent Service” 5 of 5 stars
Review of The London West Hollywood

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The London West Hollywood
Ranked #4 of 17 Hotels in West Hollywood
Certificate of Excellence
New York City, New York
Level Contributor
43 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Excellent Service”
5 of 5 stars Reviewed December 7, 2012

I stay at The London West Hollywood when I travel for business and the staff is always wonderful! They're polite and attentive, and they are always willing to accomodate random requests if they can (like a later check-out, or a room upgrade). The rooms are really big, the beds are really comfortable, the bathrooms are really clean and the premises itself is lovely. I personally like the Gordon Ramsey kitchen better in LA than I like the one in New York. The rooftop, poolside bar is also great, and if you have a room with a balcony, definitely take advantage by ordering a couple of drinks and sitting out there to relax.

Room Tip: Rooms on a higher level have a better view of the surrounding Hollywood/Los Angeles area.
See more room tips
  • Stayed December 2012, traveled solo
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Azy03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,447 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (318)
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Sydney
Level Contributor
68 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed December 6, 2012

Great hotel in West Hollywood. Large size suites, stylishly appointed with beautiful bathrooms. We received fantastic service from all the staff in the hotel - they couldn't have been more helpful.

The hotel is near to all the attractions and sights in LA and it is easy to get a taxi or use the hotel car, which is free within a 2 mile radius.

The rooftop pool is lovely and it becomes a bar area in the evening. They even have blankets if it is a bit chilly. The complimentary breakfast buffet was fabulous - fresh fruit, pastries, yogurt, quiches, cheese. If you want more, you can order from the menu at an additional charge.

Would highly recommend.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank DizzyBlondeSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 28, 2012

My husband and I have stayed at more luxurious hotels in the West Hollywood / Beverly Hills area, but we have never received better service than we did at The London. Our experience, from our initial greeting from the valet when we entered the property through check out, was as perfect as we could have hoped for. The management and staff have really mastered the art of hospitality.

The rooms are spacious, the bathrooms are well appointed, and the views are spectacular. The breakfast buffet that's included in the price is plentiful and constantly replenished. And the location can't be beat.

For the money, there's no better hotel in town.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank thatgirlny0515
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
51 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed November 25, 2012

What can you say about a hotel that, from the moment you drive up, makes you feel like a celebrity? This hotel is first class all the way. The room was spacious, service was world-class, and the location suburb. Anyone needing to stay in the Hollywood area of L.A. should strongly consider the London West Hollywood. They won't be disappointed.

Room Tip: Try to get a higher floor room to get a view.
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank P318i
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 21, 2012

Just took my daughter to LA for a fun getaway! We wanted to "do LA" in 4 days! We stayed at The London and had the concierge plan our trip. They went above and beyond, booking best tables at restaurants, tours, even scoring tickets to the AMA awards! They knew us by name every time we entered the hotel! Truly the best service I have ever had at ANY hotel!! The hotel is beautiful, rooms and bathrooms very spacious!! Will definitively come back and HIGHLY recommend staying here!! Props to Sarah and Ian for making our stay so special!!!

  • Stayed November 2012
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Cwaltonfrazier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed November 20, 2012

In LA for business and very excited to give The London a try after years of staying at another property. The room is huge and comfortable, the pool and pool bar are wonderful, and the breakfast is delicious. The big drawback, and it is huge, is that the walls are thin and there's a party in the suite next door to my room....for the second night in a row....all night long. I did call the front desk and the night manager apologized and promised to send security "right away." After several more hours the noise continues and nothing has been done about it. This hotel is probably great for a wedding or a party as they apparently don't limit the number of guests in a room at 4am and 5am or the volume of music being played in your room but if you are a business traveller that has to work the next day or attend an important meeting my advice would be to stay elsewhere.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank Alan912
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
California
Level Contributor
73 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed November 17, 2012

Spent the nite here while attending 'book of mormon'(which was very weak).
Stayed in a room with views of Sunset. very noisy at nite and in the morning. It needs double pained windows. The breakfast was sparse, but good. Drinks at poolside were very expensive. We asked if we could bring our own bottle up and they said 25 corkage for first 2 bottles, then 75 per bottle for the rest!
No maps of walks etc for those inclined to excersize.
Nice retro room with ample space.

Room Tip: Face South and get a higher floor
See more room tips
  • Stayed November 2012, traveled with family
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Hobiz2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The London West Hollywood

Property: The London West Hollywood
Address: 1020 North San Vicente Boulevard, West Hollywood, CA 90069
Phone Number:
Location: United States > California > West Hollywood > West Hollywood
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in West Hollywood
#3 Romantic Hotel in West Hollywood
#4 Luxury Hotel in West Hollywood
#4 Business Hotel in West Hollywood
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The London West Hollywood 5*
Number of rooms: 200
Reservation Options:
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Also Known As:
The London West Hollywood Hotel West Hollywood
London West Hollywood
London Hotel West Hollywood

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