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“Service is exceptional!!!” 5 of 5 stars
Review of The London West Hollywood

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The London West Hollywood
Ranked #5 of 17 Hotels in West Hollywood
Certificate of Excellence
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Service is exceptional!!!”
5 of 5 stars Reviewed November 21, 2012

Just took my daughter to LA for a fun getaway! We wanted to "do LA" in 4 days! We stayed at The London and had the concierge plan our trip. They went above and beyond, booking best tables at restaurants, tours, even scoring tickets to the AMA awards! They knew us by name every time we entered the hotel! Truly the best service I have ever had at ANY hotel!! The hotel is beautiful, rooms and bathrooms very spacious!! Will definitively come back and HIGHLY recommend staying here!! Props to Sarah and Ian for making our stay so special!!!

  • Stayed November 2012
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Cwaltonfrazier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,494 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (327)
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English first
New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed November 20, 2012

In LA for business and very excited to give The London a try after years of staying at another property. The room is huge and comfortable, the pool and pool bar are wonderful, and the breakfast is delicious. The big drawback, and it is huge, is that the walls are thin and there's a party in the suite next door to my room....for the second night in a row....all night long. I did call the front desk and the night manager apologized and promised to send security "right away." After several more hours the noise continues and nothing has been done about it. This hotel is probably great for a wedding or a party as they apparently don't limit the number of guests in a room at 4am and 5am or the volume of music being played in your room but if you are a business traveller that has to work the next day or attend an important meeting my advice would be to stay elsewhere.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank Alan912
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
California
Level Contributor
77 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed November 17, 2012

Spent the nite here while attending 'book of mormon'(which was very weak).
Stayed in a room with views of Sunset. very noisy at nite and in the morning. It needs double pained windows. The breakfast was sparse, but good. Drinks at poolside were very expensive. We asked if we could bring our own bottle up and they said 25 corkage for first 2 bottles, then 75 per bottle for the rest!
No maps of walks etc for those inclined to excersize.
Nice retro room with ample space.

Room Tip: Face South and get a higher floor
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  • Stayed November 2012, traveled with family
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Hobiz2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed November 16, 2012

We had a great stay at The London West Hollywood for my birthday. The hotel, staff and room did not let us down. Since we live so close to LA we don't normally stay the night, but I am sure we will make up a reason to stay here again!

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Rmarbut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Como, Italy
Level Contributor
73 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed November 15, 2012

I've been in LA for business for a week.
It's been a very good experience at The London.
Nice hotel, excellent location!
Rooms are amazing, very big and comfortable.
Had breakfast every morning and it was very good.
Roof top bar and pool are amazing, great view over LA.
Only thing not up to standard was the gym, a bit too small and with a limited selection of machinery (but no big deal).

  • Stayed October 2012, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank Jackonn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
United States
Level Contributor
251 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
5 of 5 stars Reviewed November 13, 2012

After booking through American Express Platinum Fine Hotels & Resorts I could not have been more pleased with my experience! The hotel is everything it is said to be and more! Upon check in I was given a complimentary upgrade. We ate lunch on the roof, dinner and breakfast at Gordon Ramsay's restaurant in the hotel and also high tea at the roof top lounge. The food and service was perfect. The hotel staff excellent. I cannot offer anything but praise for this hotel!

Room Tip: Ask for high floor
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  • Stayed October 2012, traveled with friends
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Traveler_200950
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
97 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed November 10, 2012

My girlfriend and I stayed at this hotel for two nights on a quick LA stopover after a long flight from Melbourne before heading to Vegas! We had a Verandah suite and couldn't fault the room or hotel. The room and bathroom was huge!!!! The hotel itself is in the perfect location to walk to restaurants and nightlife and only a 5 min cab ride to Hollywood Walk of Fame. Its a shame we didn't stay longer and make more use of the rooftop pool.... it was perfect place to get over our jet lag.

Room Tip: Verandah Suites are massive!
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  • Stayed July 2012, traveled with friends
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank bhuxtable
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The London West Hollywood

Property: The London West Hollywood
Address: 1020 North San Vicente Boulevard, West Hollywood, CA 90069-3802
Phone Number:
Location: United States > California > West Hollywood > West Hollywood
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in West Hollywood
#3 Romantic Hotel in West Hollywood
#4 Business Hotel in West Hollywood
#5 Luxury Hotel in West Hollywood
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The London West Hollywood 5*
Number of rooms: 200
Reservation Options:
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Also Known As:
The London West Hollywood Hotel West Hollywood
London West Hollywood
London Hotel West Hollywood

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