Not only did the Sunset Tower Hotel and the Argyle Salon/Spa surpass my expectations, they improved upon the experience because of their staff. One of the most pleasant, efficient, friendly and genuinely happy collection of people it has ever been my pleasure to meet. I had a wonderful vacation. Please read the following - my letter of appreciation for details
Dear Mr. O'Shea and staff of the Sunset Tower Hotel,
I am extremely happy to tell you that my recent stay at the Sunset Tower was one of the best experiences that I have ever had while on vacation. (I stayed over the weekend of June 18th to the 21st) Upon arrival, it became immediately apparent that all of your staff appreciate and strive for the highest level of perfection in atmosphere, and service. What made my visit the most pleasant were the qualities that everyone I encountered shared - an open friendliness, a desire to be helpful in any instance (directions, suggestions, special requests etc.), and a thoughtfulness that very often anticipated my desires. What I appreciated the most on a personal level was the pleasantness, charm and humor of each individual staff member. It is palpable, the sense of pride that you maintain in the establishment. It was delightful to encounter the very real people who work there.
I arrived early in the day, and Kelley had already thoughtfully arranged my visit to the Argyle Salon and Spa to allow me to relax after my flight from Philadelphia. I was welcomed to the Spa by Anna, and Lance who did wonders for me. Positively the best way to take away any 'Airport Angst'! Your Receptionists at the main desk, and Bellhop/Valet staff made me feel like a special visitor from the first moment I arrived.
I was very impressed with my room. The accommodations are absolutely charming. My suite brought to mind what it must have been like to have a little Art Deco apartment during the height of Hollywood's Glamorous era. The design and decoration throughout the entire hotel is a tasteful, subtle mixture of old-fashioned charm and modern convenience. Room service was unobtrusive, excellent and yet included an attention to personal detail that was greatly appreciated. My favorite features; the marble bathtub, and the Ipod dock (luxurious Hollywood dream bath come true, complete with soundtrack!)
I enjoyed excellent evening cocktails and morning breakfast on the Terrace, the view was a spectacular introduction to Los Angeles. The atmosphere by the pool is superb. Both Paul, and most especially Mathieu made my moments there absolutely wonderful. I shall treasure those memories of my vacation until I can one day (hopefully, soon!) return. First question on my Proust Questionnaire: What is your idea of perfect happiness? Answer: Evening cocktails on the Terrace at the Sunset Tower hotel. (It also makes a great 'Favorite destination?' answer.) Dereck(?) and Matt were also great to me in the Tower Bar. Very genuinely funny, and charming! Your Valet/Bellhop staff are round-the-clock wonderful gentlemen.
All of this service was discretely supervised by your elegant, precise daytime Manager (whose name I do not remember) - her genuine friendliness and poise serve to identify her.
I thank you all sincerely for a wonderful experience. I will indeed be fortunate and delighted to return to your hotel in the future -
- Official Description (provided by the hotel):
- Designed in 1929 by architect Leland A. Bryant, the Sunset Tower Hotel was a trendsetter from the moment it opened. Its location on Sunset Strip and proximity to area restaurants, nightlife, and boutiques make it a popular choice for guests visiting West Hollywood/Beverly Hills. Guests enjoy elegant Art Deco styling combined with modern conveniences and amenities including the famous Tower Bar. The Sunset Tower Hotel also features a luxurious pool area, fitness center, group facilities, and pet amenities. Tucked away inside of one of Hollywood's most recognized architectural landmarks is the Cure Salon & Spa, which features some of the most celebrated international stylists, aestheticians, therapists and med-spa practitioners. Rooms reflect the elegance of the property with stunning views from floor-to-ceiling panoramic windows, Kiehl's Bath Products, gourmet mini bar, flat screen TVs, custom furnishings and artwork. Complimentary WiFi is offered throughout the property. At Sunset Tower Hotel, our goal is to provide a Hollywood-style experience to each guest and ensure their stay is not only comfortable, but exceptional. ... more less
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- Also Known As:
- Sunset Hotel West Hollywood