a friendly hotel it is not. The hotel lost our bags that we had placed in storage with them. The hotel staff insisted that the lost luggage had nothing to do with the hotel but that the responsibility lay with the security company that had a contract with the hotel. We had to go to LAX Police
Dept. to retrieve our bags and had to suffer indimidation and rudeness rom the police dept. At no stage did the hotel assume responsibility. I will never stay at this hotel again. we did get compensation but nothing compared to the losses we incurred.
- Official Description (provided by the hotel):
- Designed in 1929 by architect Leland A. Bryant, the Sunset Tower Hotel was a trendsetter from the moment it opened. Its location on Sunset Strip and proximity to area restaurants, nightlife, and boutiques make it a popular choice for guests visiting West Hollywood/Beverly Hills. Guests enjoy elegant Art Deco styling combined with modern conveniences and amenities including the famous Tower Bar. The Sunset Tower Hotel also features a luxurious pool area, fitness center, group facilities, and pet amenities. Tucked away inside of one of Hollywood's most recognized architectural landmarks is the Cure Salon & Spa, which features some of the most celebrated international stylists, aestheticians, therapists and med-spa practitioners. Rooms reflect the elegance of the property with stunning views from floor-to-ceiling panoramic windows, Kiehl's Bath Products, gourmet mini bar, flat screen TVs, custom furnishings and artwork. Complimentary WiFi is offered throughout the property. At Sunset Tower Hotel, our goal is to provide a Hollywood-style experience to each guest and ensure their stay is not only comfortable, but exceptional. ... more less
- Reservation Options:
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- Also Known As:
- Sunset Hotel West Hollywood