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Review of Ramada Plaza West Hollywood Hotel & Suites

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Ramada Plaza West Hollywood Hotel & Suites
Ranked #13 of 17 Hotels in West Hollywood
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2,122 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Crown Point
Level Contributor
108 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
1 of 5 stars Reviewed March 12, 2013

The stay here was the worst hotel stay ever. Me and my wife stayer here for 4 nights checking in feb 20 ,not 1 night was I able to sleep past 6am. There was a huge dumpser 20 ft from my window and construction started at 6am every morning.I understand construction happens but i should have been informed during the booking process or even check in. Hotel staff acted like they were clueless about the issue. I spoke with other guests that also complained and you would have to be blind and deaf not to know what was going on there. One manager told me they were going to lower my room rate a small amount and remove 2 nights of parking . Even this wouldnt have been enough to make up for the miserable experience we had here. If this was a free stay it would not be worth it. I was told this the night before check out . The next day at check out a diffrent manager was workind and said I would get one night at the reduced rate and one night parking removed . I argued for a bit but the manager just didnt care and said she would talk to the first manager the next day and call me to resolve this, needless to say its been 3 weeks and no call. The managment was rude and ignorant. I dont think it is a lot to expect from a hotel to get a good night sleep. I understand that things happen but construction 20ft. from your room is not something a guest should have to deal with.

  • Stayed February 2013, traveled as a couple
    • 1 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Review collected in partnership with Ramada

Helpful?
2 Thank Russell G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramadaweho, Manager at Ramada Plaza West Hollywood Hotel & Suites, responded to this review, March 13, 2013
Thank you for your review

Yes, there was construction being conducted by a local business that occurred during your stay. Once you brought your concern about the problem to our attention, we approached the business and had them modify their hours of construction to resolve the problem.

Though we were not directly responsible for the noise, we provided you with discounts on both your room rate and parking charges to compensate you for the inconvenience.

You did not report any further problem with the noise relating to the construction during the rest of your stay and we considered the matter resolved. Also, there are several rooms located on the west end of the property. We received no other complaints from guests that occupied these rooms.
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Saginaw, Michigan
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed March 9, 2013

We needed a reasonably priced hotel in West Hollywood within walking distance from the Viper Room on W. Sunset Blvd. The Ramada fit both our criteria. It is a little pricey, but not bad compared to others in the area. We did work at it and got a good discount on the room. We walked to the Viper Room that night. It was a little hike, but very doable. I wasn't sure what to expect of the hotel based on some of the other reviews. First, the $29 per day parking was well worth it. We arrived in the afternoon during a very busy, high traffic part of the day, so we couldn't have been happier to pull into the underground entrance, jump out, unload and have someone else deal with the car. Our arrival went much smoother than we ever expected. The hotel is lovely, very nicely done. The service at the door and front desk was just fine and friendly. We really liked our room. It was attractive and looked recently updated. It was very clean. The location was fun, near lots of restaurants, bars and shopping. Right next door is a jumping, very popular restaurant with outdoor seating. We were there for lunch and breakfast and enjoyed it. We would definitely stay at this hotel again.

Room Tip: We just took a chance as we were looking for the best rate. We did get a discounted rate and a beau...
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  • Stayed February 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank Colleen4844
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramadaweho, Manager at Ramada Plaza West Hollywood Hotel & Suites, responded to this review, March 11, 2013
Thank you for your review.

Ramada Plaza WEHO is reasonably priced and is within walking distance to many exciting night clubs, fine restaurants and great shopping located on Santa Monica Blvd, Sunset Blvd, Melrose Avenue and La Cienega Blvd.

We provide both valet and self parking options for our guests. The valet service is very convenient and is available at no additional charge. We also give priority to our hotel guests for self parking on the 1st level, which is adjacent to the hotel lobby for easier access.

The hotel does undergo regular upgrades and improvements to maintain its product quality.

Kitchen 24, our on-site restaurant, has been a wonderful addition to Ramada Plaza WEHO.

K24 provides a wonderful selection of food, appetizers and drinks. The menu items prices are reasonably priced and they’re open 24 hours a day serving breakfast, lunch and dinner. They also feature a wonderful outdoor patio area an offer a full bar with an extended happy hour, 7 days a week.
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Additional Information about Ramada Plaza West Hollywood Hotel & Suites

Property: Ramada Plaza West Hollywood Hotel & Suites
Address: 8585 Santa Monica Blvd, West Hollywood, CA 90069-4120
Phone Number:
Location: United States > California > West Hollywood > West Hollywood
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 17 Hotels in West Hollywood
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Ramada Plaza West Hollywood Hotel & Suites 3*
Number of rooms: 175
Reservation Options:
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Also Known As:
Ramada Plaza Hotel-West Hollywood Hotel West Hollywood
Ramada Plaza Suites West Hollywood
Ramada West Hollywood
West Hollywood Ramada

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