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Ramada Plaza West Hollywood Hotel & Suites
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Reviews (2,548)
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1,680 - 1,685 of 2,548 reviews
Reviewed March 6, 2013

Hotel was nice but the payment options were confusing. My credit card was charged before I got there and when I wanted to pay the remainder in cash I had to do it at check-in and the remainder was refunded to the credit card.

  • Stayed: March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
Thank Caryl W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramadaweho, Manager at Ramada Plaza West Hollywood Hotel & Suites, responded to this reviewResponded March 7, 2013

Thank you for your review.

There are only two payment options the hotel accepts:

First, a credit card can be used to guarantee the total charges a guest incurs during their stay.

Upon arrival, the hotel will obtain an authorization for the total estimated charges based upon the guest’s length of stay. This is to ensure the guest credit card has the appropriate limit to cover the total amount of the charges. At departure, the guest credit card is then charged for the total amount due.

Second, a guest can pay for charges with cash/check. In this case, the guest will pay cash for the total estimated room charges, plus a small fee for incidental costs, at check-in. At check-out, any remaining balance will be refunded back to the guest, in cash.

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Reviewed March 6, 2013

Overall, a pleasant stay! Great location, Kitchen24 right outside is excellent and big rooms. We'll be back for sure as it was so handy for everything.

  • Stayed: March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
1  Thank DB_in_Oz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramadaweho, Manager at Ramada Plaza West Hollywood Hotel & Suites, responded to this reviewResponded March 7, 2013

Thank you for your review.

We appreciate your comments about our rooms. Ramada Plaza WEHO has an excellent location and is within walking distance to many exciting night clubs, fine restaurants and great shopping on Santa Monica, Melrose Ave, Sunset Blvd and La Cienega Blvd. It's also centrally located to the greater Los Angeles area.

Kitchen 24, has also been a wonderful addition to Ramada Plaza WEHO. They provide a wonderful selection of food, appetizers and drinks. The menu items prices are reasonably priced and they’re open 24 hours a day serving breakfast, lunch and dinner. The also feature a popular happy hour, 7 days a week.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 6, 2013

  • Stayed: March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
ramadaweho, Manager at Ramada Plaza West Hollywood Hotel & Suites, responded to this reviewResponded March 7, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed March 5, 2013 via mobile

It was an ok hotel and appropriately rated as a 3 star. The hotel and the room interior is dated and there's a distinct musty smell when you walk in and when you use the towels. Other than that, the room was reasonably sized and clean. The walls are rather thin and you can hear chatter in the next room and stomping on the level above ( wasn't a big problem for me because I can sleep through most things). Location wise, you will need a car if you wish to get around LA because the hotel is not close to the main touristy attractions. Ps: for food, visit WEHO Bistro which is a 5 min walk from the hotel. BEST brunch I've ever had!

  • Stayed: March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank Jen J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramadaweho, Manager at Ramada Plaza West Hollywood Hotel & Suites, responded to this reviewResponded March 7, 2013

Thank you for your review.

Our guestrooms are a good size and well maintained. I apologize for the musty smell you encountered. The hotel was in the process of having our common areas professionally cleaned and sometime there is a residual odor until the carpeting is completely dry.

The local clubs in the area are within walking distance of the hotel, however, by cab, many of the clubs on Sunset Blvd, La Cienega Blvd., Santa Monica Blvd. and Melrose Avenue are 1-2 minutes away.

Universal Studios is about 15 minutes from the hotel by car or by taxi. Downtown LA, Dodger Stadium and Santa Monica are approximately 20 minutes.

WEHO Bistro does receive good reviews and is only -2- blocks from the hotel.

Kitchen 24, our on-site restaurant, also provides a wonderful selection of food, appetizers and drinks. The menu items prices are reasonably priced and they’re open 24 hours a day serving breakfast, lunch and dinner. The also feature a popular happy hour, 7 days a week.

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Reviewed March 5, 2013

  • Stayed: March 2013, traveled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Review collected in partnership with Ramada
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
ramadaweho, Manager at Ramada Plaza West Hollywood Hotel & Suites, responded to this reviewResponded March 6, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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