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“Great Hotel with Great Concierge” 4 of 5 bubbles
Review of Ramada Plaza West Hollywood Hotel & Suites

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Ramada Plaza West Hollywood Hotel & Suites
Ranked #13 of 18 Hotels in West Hollywood
Melbourne, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great Hotel with Great Concierge”
4 of 5 bubbles Reviewed December 16, 2012

My granddaughter (aged 8) and I just recently (18- 20 Nov 12) stayed at this hotel and I loved the room, facilities, staff and location would recommend to anyone.
The concierge,Jose, is an angel. When I was having difficulties with my phone card he endeavoured to contact the company and have the problem solved but when unsucessful he gave me his mobile phone to call home AUSTRALIA!!! and then refused payment. Jose is great with an Ipad also, my granddaughter thought he was awesome. Jose helped us plan our days so we could see as much as possible.
Jose is the member of staff every good hotel needs and strongly recommend Ramada does everything to keep Jose as one of their valued staff members.
24/7 restaurant next door to the hotel has great food and fabulous friendly staff and clientele. The meals are big and very reasonably priced.
We did not experience any noise or other issues previously commented on and look forward to returning to the Hotel in the future.

Room Tip: We had a room on the 4th floor twin double it was very nice.
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  • Stayed November 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Di T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramadaweho, Manager at Ramada Plaza West Hollywood Hotel & Suites, responded to this review, December 17, 2012
Thank you for your review.

Thank you for acknowledging the outstanding customer service provided by Jose. I’m very pleased to hear that he did his personal best to meet your needs. I will be sure to share your wonderful comments with Jose, who I know will really appreciate your remarks.

Kitchen 24 has been a nice addition to Ramada Plaza and provides a wonderful selection of food, appetizers and drinks. The menu items prices are reasonably priced and they’re open 24 hours a day serving breakfast, lunch and dinner. The also feature a popular happy hour, 7 days a week.
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2,247 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (205)
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English first
Prague, Czech Republic
1 review
4 of 5 bubbles Reviewed December 16, 2012

I had a great and relaxing time at this hotel which is few minutes drive to Santa Monica, Hollywood, Downtown.. I would suggest to rent a car when there.. do not take public means :-( The hotel has a parking car on premises (not very cheap but useful).

Petr

  • Stayed December 2012, traveled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Petr H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramadaweho, Manager at Ramada Plaza West Hollywood Hotel & Suites, responded to this review, December 17, 2012
Thank you for your review.

Ramada Plaza WEHO has an excellent location and is located on historic route 66. Guests within walking distance to many exciting night clubs, fine restaurants and great shopping on Santa Monica, Sunset Blvd and La Cienega Blvd. We’re only eight blocks from Beverly Center, Beverly Connection and Cedar Sinai Medical Center.

Enterprise Rent-a-Car is available on-site, so its easy and convenient for hotel guest(s) to rent a car. They have a wide selection of vehicles and offer very competitive pricing.
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Lincoln, Maine
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed December 6, 2012

I had a enjoyable stay at this hotel. The front desk was able to give me a better deal on my room than the price I got on Ramada.com. They offered this to me because I wanted to stay an extra couple of nights.

There was a lack of information about parking- It was a little confusing about getting the parking card from the front desk. Luckily, although I didn't have the card on my dash, my rental car did not get towed.

  • Stayed September 2012, traveled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank jemclay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramadaweho, Manager at Ramada Plaza West Hollywood Hotel & Suites, responded to this review, December 10, 2012
Thank you for your review.

We are running a promotion through Dec 30th and based upon length of stay, customers are eligible for additional discounts and savings.

I’m sorry to hear about the confusion regarding overnight parking. The parking process is generally straight forward, however I will speak with our front staff to be sure the information is explained clearly to our guest(s).

Each overnight guest that parks a vehicle in the hotel receives a parking pass. The pass provides them unlimited in-out privileges. If a guest does not receive a parking pass, they would have pay every time they exited the parking structure, which would be an inconvenience.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Victoria, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed November 24, 2012

I have stayed at the Ramada West Hollywood three times now and I am here to assure you there is no better location to stay. Centrally located with a 24 hour bus service (Line 4 Downtown – Santa Monica) at the front door, this hotel is ideal in the sprawl that is Los Angeles. A short walk up the hill and you’re on Sunset Boulevard, lunch or dinner at Le Petit Four in the Sunset Plaza is a must or further up the strip, Saddle Ranch Chop House is great for dinner or drinks. If you want to venture a little further Hollywood Boulevard and all the studios are to the north, Beverly Hills and Rodeo Drive are to the west, I could go on and on…

The Ramada rooms are modern, clean and spacious (especially the wheelchair accessible room) sometimes you wonder how this property is rated only three stars. I have found the staff to always be courteous and helpful and it is with surprise that I read the previous comments of other reviewers. The rooms don’t have bottle openers and I purchased a six pack of beer from the Trader Joe’s (supermarket) next door only to find I couldn’t open them. A call to the front desk and within minutes a bottle opener was delivered to my door. The rooms have a flat screen TV, microwave, mini fridge and WiFi.

When it comes to breakfast there is a 24 hour café at the front of the hotel with a great menu and exceptional coffee. It is hard to find a good cappuccino or latte in the USA but Kitchen 24 has it. I didn’t eat lunch or dinner here but I noticed it was often busy which would suggests it is good. A bank, Starbucks , Juice Bar and Hair Dresser are also on the property.

I will definitely return to this hotel and I highly recommend it for value and location.

Room Tip: One at the back. Traffic at the front can be noisy.
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  • Stayed November 2012, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Damien C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramadaweho, Manager at Ramada Plaza West Hollywood Hotel & Suites, responded to this review, November 27, 2012
Thank you for your review.

We appreciate your comments regarding our great location. It is central to all of the great places to enjoy in Los Angeles, Hollywood, West Hollywood and Beverly Hills.

The Ramada Plaza offers many popular amenities including: complimentary WiFi, 42” HDTV, in-room movies, in-room safes, outdoor heated pool, business center, 24 hour restaurant (K24), Starbucks, Supercuts, Enterprise and Wells Fargo Bank – onsite. Trader Joes is conveniently located across the street.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Helensvale, Australia
Level Contributor
47 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 bubbles Reviewed November 21, 2012

We've stayed at the Ramada a few times in the past many years ago and went back in September this year for a four night stay. We remembered the fantastic location right in the heart of West Hollywood, close to everything in LA and a safe and friendly location for all travelers including gay and lesbian visitors.

The biggest issue for us however was the terrible noise in the rooms around us on the Friday and Saturday night. The people in the room next door had an extremely loud phone conversation at 2am and the walls are clearly paper thin as we could hear everything as though it was in our room. We knocked on the wall and they just got louder and more obnoxious. They went on with the conversation until 4am and during this time there were lots of people running in the corridors and stomping around.

The next morning we complained at the front desk and they didn't seem to care. The man behind the counter just laughed a little and said that it's always like that at the weekend and that the security was out a few times during the night. He then went on to say that the security told him there were people laying in the corridors drunk. All of this with a smile and as though it was just normal and we should expect it at the weekend.

I would never go back there again. I would happily pay extra to stay elsewhere. Don't go there if you want a decent nights sleep.

Room Tip: Get a room on the top floor at the end of a corridor or face constant interruptions to your sleep al...
See more room tips
  • Stayed September 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank karmagirls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramadaweho, Manager at Ramada Plaza West Hollywood Hotel & Suites, responded to this review, November 28, 2012
Thank you for your review.

Ramada Plaza WEHO places its guests within close proximity to many popular attractions, exciting night clubs, great shopping and terrific restaurants. Many of these locations are a short distance from the hotel can be walked to or require just a short by trip by car or taxi. West Hollywood is a very diverse, safe and affluent community that offers something for everyone

I’m sorry to about the noise disturbance you experienced during your stay. I will discuss your comments with both our security staff and front office staff. We take noise related complaints very seriously and usually respond very quickly once a complaint is reported.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed November 18, 2012 via mobile

I arrived to friendly service and a room upgrade which was a nice first impression.

The concierge named Jose was extremely helpful providing information on tours and shuttles.

There is a great bike hire place called Bikes and Hikes, highly recommended for those without a car. Public transport/buses do exist with limited routes. Check it out as the 704 will take you to Santa Monica Pier for $1.50 and a taxi will cost you around $45.00.

Staff at the Ramada were not overly helpful from a tourist point of view, but they were polite and followed through with minor requests.

Room was immaculate and cleaned daily. Only coffee was provided in room, no tea or kettle however Kitchen 24 and Starbucks are right next door.

Other reviews mentioned noise in rooms however I did not encounter this at all.

I would recommend this hotel and would stay here again.

  • Stayed November 2012
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank YoshiDogSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramadaweho, Manager at Ramada Plaza West Hollywood Hotel & Suites, responded to this review, November 19, 2012
Thank you for your review

Jose and our concierge staff do a wonderful job regarding tour reservations, providing local information an arranging guest transportation. We do provide in-room coffee, however, it’s hard to compete with a fresh cup of coffee or espresso from either Starbucks or Kitchen 24.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ramada Plaza West Hollywood Hotel & Suites

Property: Ramada Plaza West Hollywood Hotel & Suites
Address: 8585 Santa Monica Boulevard, West Hollywood, CA 90069
Phone Number:
Location: United States > California > West Hollywood > West Hollywood
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in West Hollywood
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Ramada Plaza West Hollywood Hotel & Suites 3*
Number of rooms: 175
Reservation Options:
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Also Known As:
Ramada Plaza Hotel-West Hollywood Hotel West Hollywood
Ramada Plaza Suites West Hollywood
Ramada West Hollywood
West Hollywood Ramada

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