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“Bed issues”

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Ramada Plaza West Hollywood Hotel & Suites
Ranked #14 of 19 Hotels in West Hollywood
SAN DIEGO
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Bed issues”
Reviewed October 5, 2012

Normally i stay here and its a good time. I was upgraded to a nice room due to my late arrival-awesome right, nope. The king bed had a center sag. Not a good nights rest at all. Maybe i could have switched rooms but it was late and didnt want the hassle. Didnt think it would be that bad-wrong again.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada

Helpful?
1 Thank Elizabeth G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramadaweho, Manager at Ramada Plaza West Hollywood Hotel & Suites, responded to this review, October 8, 2012
Thank you for your review.

I’m very sorry to hear your comments about your mattress.

We all know how important a good nights sleep is, so we will inspect and address the problem immediately. The quality of our mattresses are generally very good and we receive regular compliments about them.
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2,378 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (214)
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Lake Ronkonkoma, New York
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 5, 2012

The hotel is located in an excellent area! You are in walking distance to great clubs & restaurants. If you want to visit Sunset Boulevard, your no more than 3 minutes away by car.
The hotel itself has an interesting design. The hotel entrance is kind of hidden by its parking garage, restaurant, and a bank. To enter the hotel you must go up through the parking garage. The foyer is very modern and front desk staff was happy/willing to help you at any time. We were originally given a standard room on the 2nd floor. It felt extremely small and the room smelt moldy. I'm guessing the staff knew there were issues with this room because within minutes they called us and offered an upgrade to the 4th floor. It was basically the same type of room except it was a bit larger, which was nice because I was sharing the room with 2 friends. The room itself was clean and bedding had no stains. The decor in the room was gray/black and kind of dull. It also had very poor lighting. There was a broken battery operated light taped onto the wall and the lamp shade was missing. Not sure if all rooms were in this condition, but I'm just sharing what our room looked like.
The hotel's restaurant (Kitchen 24) was always open and offered a huge selection of food. We ate there for dinner one night and the service was excellent. Prices were also comparable to other eateries in the area.
My one suggestion to everyone reading this... do not use their parking garage! Its $30/night! There is a Post Office on North San Vicente Boulevard (short walk) where they allow you to park your car overnight for only $3/night and $5/night on weekends.
Overall, we felt it was an average hotel & stay. Nothing more - nothing less.

Room Tip: If you book a Standard Room, ask to be put on the 4th floor because those rooms are a little bigger!
See more room tips
  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brian W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramadaweho, Manager at Ramada Plaza West Hollywood Hotel & Suites, responded to this review, October 8, 2012
Thank you for your review.

Ramada Plaza WEHO has an excellent location and places it guests within walking distance to many exciting night clubs, fine restaurants and great shopping. The Sunset Strip, is only 4 blocks away.

The property is an art-deco hotel. With 2 levels of parking.

The rooms maybe slightly larger on the 4th floor, but for the most part, roomtypes are usually the same size.

In regards to lighting, the hotel is currently installing a new lighting package to address and correct some of the concerns regarding guestroom lighting. Our installation is scheduled to be completed by the end of October.

K24 is the latest edition to the Ramada Plaza, and provides a wonderful selection of food, appetizers and drinks. The menu items prices are affordable and reasonably priced.

Overnight parking is not inexpensive in West Hollywood. However, our parking charges are comparable to other hotels in the West Hollywood, Beverly Hills, West LA, Santa Monica area. Typically most urban areas hotels charge higher prices for parking than non-urban locations.
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PALM SPRINGS
1 review
Reviewed October 5, 2012

This trip was only a one night stay for me to attend a round of medical appointments at Cedar-Sinai Hospital. The location was great, and it was very conveniently located near Cedars. I would definitely stay there again.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada

Helpful?
Thank David C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramadaweho, Manager at Ramada Plaza West Hollywood Hotel & Suites, responded to this review, October 8, 2012
Thank you for your review.

We are conveniently located near Cedars Sinai Medical Center and guests visiting the hospital frequently stay with us.
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Goiania, Go
Level 6 Contributor
332 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
Reviewed October 4, 2012

I thought that I could have a good time at Ramada Plaza West Hollywood but I was really disapointed. I was received by the manager and I thought he was a little unfriendly - did not say about all the hotel services- it was an unpersonal check in. After that I asked for a late check out (50 dollars for the over time) and the girf from staff said ok, but we received a lot of calls and people in the door asking us to leave. It was terrible and unpolite. So I leave early and complanied about it, the manager just said that wasnt necessary pay the 50 dollars, but did not say excuses for what happened.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada

Helpful?
2 Thank Cristiano S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramadaweho, Manager at Ramada Plaza West Hollywood Hotel & Suites, responded to this review, October 8, 2012
Thank you for your review.

I’m sorry to hear that you did not receive the level of service you expected. I will certainly share your concerns with our staff and remind them of the importance of providing warm and friendly guest service.

Regarding the late check-out, it seems the information was not communicated properly to the housekeeping staff. I apologize for the inconvenience and you should not be required to pay for the late check-out based upon your experience.
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WEST CHESTER
1 review
Reviewed October 2, 2012

Mostly average or above experience. Room and environment good. Good restaurants nearby and convenent.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada

Helpful?
Thank ROBERT H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramadaweho, Manager at Ramada Plaza West Hollywood Hotel & Suites, responded to this review, October 3, 2012
Thank you for your review.

Ramada Plaza provides friendly service at an affordable price.

The hotel places its guests within close proximity to popular attractions, exciting night clubs, great shopping and terrific restaurants. Many of these locations can be walked to or require just a short by trip by car or taxi.

On-site we also offer the followign retail outlets including: Wells Fargo Bank, Starbucks Coffee, Enterprise Rent-a-Car SuperCuts, Garden Nail and Spa, UPS Store, Body Factory and Kitchen 24, which serves breakfast, lunch and dinner, 24 hours a day.
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1 review
Reviewed October 1, 2012

After choosing the ramada through a friends recommendation, we were more than impressed. We had a group of 18 and no one could fault the place. Alan, Joanna and their helpful staff will stop at nothing to make sure your stay is enjoyable. Location was great and walking distance to some of the best restaurants in LA, on la cienega. Shopping wise Beverly center and melrose areas are a longer walk(15 mins) or very short cab. Couldn't fault anything and will be back for more LA fun soon

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Davidb7777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramadaweho, Manager at Ramada Plaza West Hollywood Hotel & Suites, responded to this review, October 2, 2012
Thank you for your review.

We’re happy that you’ve enjoyed your stay and selected Ramada Plaza Hotel-West Hollywood as your hotel choice when traveling to Los Angeles.

Our location is very convenient and is close to popular attractions, exciting night clubs, great shopping and terrific restaurants. As you mentioned, many of these locations can be walked to, while others require just a short by trip by car or taxi.

We look forward to seeing you again on your return to Los Angeles.
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West Hollywood
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 1, 2012

I was unaware hotel is located in "boys town" Hotel is fairly clean but lacks capital upgrades such as new carpets and lobby bar

  • Stayed September 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
1 Thank Brian M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramadaweho, Manager at Ramada Plaza West Hollywood Hotel & Suites, responded to this review, October 2, 2012
Thank you for your review.

West Hollywood is a very diverse, safe and affluent community that offers something for everyone. Our location places guests blocks away from the clubs, restaurants and shopping on Santa Monica, Sunset Blvd and La Cienega Blvd. We’re also only eight blocks from the Beverly Center & Beverly Connection.

The hotel is well maintained and under goes regular upgrades and improvements. With the opening of our newest restaurant, Kitchen 24, which provides all day dining and full bar; the lobby bar is opened on a limited basis.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Ramada Plaza West Hollywood Hotel & Suites

Property: Ramada Plaza West Hollywood Hotel & Suites
Address: 8585 Santa Monica Blvd, West Hollywood, CA 90069-4120
Phone Number:
Location: United States > California > West Hollywood > West Hollywood
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in West Hollywood
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Ramada Plaza West Hollywood Hotel & Suites 3*
Number of rooms: 175
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Also Known As:
Ramada Plaza Hotel-West Hollywood Hotel West Hollywood
Ramada Plaza Suites West Hollywood
Ramada West Hollywood
West Hollywood Ramada

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