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“Glad we picked Andaz” 4 of 5 bubbles
Review of Andaz West Hollywood

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Andaz West Hollywood
Ranked #3 of 17 Hotels in West Hollywood
Certificate of Excellence
Babylon, New York
Level Contributor
67 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Glad we picked Andaz”
4 of 5 bubbles Reviewed March 26, 2013 via mobile

The location of this hotel is fabulous. Close enough to so many attractions but not too close. We were able to walk to the walk of fame and there's several restaurants within a minute of the hotel.

The staff is amazing. They were so hopeful with planning our trip, they were able to hook us up with to s of Information about the area.

The only negative is that the room was very dark and the walls are very thin.

Stayed March 2013, traveled with friends
Helpful?
Thank GoGoAgogo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lin S, General Manager at Andaz West Hollywood, responded to this review, April 3, 2013
Thank you for taking the time to provide us with feedback following your recent stay here at Andaz West Hollywood. I am so pleased to hear that you enjoyed your stay! We hope to have the pleasure of welcoming you back upon future visits to Southern California!
Lin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,581 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (593)
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English first
San Diego
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed March 24, 2013

My husband and I stayed at the Andaz West Hollywood this weekend to attend a wedding at the hotel and we had a really positive experience. The Wedding was located on their rooftop deck and ballroom and it couldn't have been more beutiful. Food at the wedding was actually pretty good for wedding food and the bar setup was gorgeous! Great job Andaz! :)
Our room had a beautiful view of the Hollywood Hills and I appreciated that they didn't nickel and dime you for refreshments in the room. When you spend a pretty penny for a room, it's almost insulting when the hotel charges you like $10 bucks for a water. The Andaz kindly provided bottles of water, sodas and healthy snakes inside the room all for free. REALLY Nice touch!
I only had two criticisms; it was pretty hard to find someone to help us in the reception space when we checked out. My husband and I were in a rush to check out and get our car to beat the INSANE LA traffic, but there was no one to be found by the main Reception desk. Seemed strange.
Also, the food in the restaurant downstairs was not very good. We had lunch with another couple on Saturday afternoon and everything was pretty blah. LA has some fantastic restaurants, but the one at the Andaz just isn't one of them. In all fairness, it's not like we stayed at the Andaz for the food. The location, the rooms, the view and the beautiful rooftop deck are the draws at the Andaz and they delivered in all those areas! I would definitely recommend this Hotel to anyone coming to LA in the future.

  • Stayed March 2013, traveled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank SanDiegoJen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lin S, General Manager at Andaz West Hollywood, responded to this review, March 25, 2013
Thank you so much for the wonderful review following your recent stay here at Andaz West Hollywood. I am pleased that you enjoyed your overall visit however I am sorry that you experienced a service delay at checkout and that you did not find the lunchtime dining experience as it should be. Please know that I am looking into this, as we always want to make sure that our guests’ stay is pleasant and satisfying on all levels. We truly look forward to the opportunity of welcoming you back soon!
Lin
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Level Contributor
52 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed March 24, 2013 via mobile

Stayed in January as part of a West Coast birthday trip and this hotel really suited our taste. The room was a perfect size and the great little chill out area looking out over LA as well as the comings and goings on the boulevard was great. Some nice touches too, complimentary soft drinks in the minibar and coffee, Danishes and fruit in the lobby to take away. Service was to on and particularly the parking guys who are great. The rooftop pool is fantastic, an oasis again with stunning views. There is a great steakhouse right next door opposite Sunset Towers where a lot of the after show parties are held. We were there the night of the Golden Globes and spent 1 1/2 hours celeb. spotting, sad but true. We would recommend it to anyone.

Stayed January 2013, traveled as a couple
Helpful?
1 Thank Passepartout1530
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lin S, General Manager at Andaz West Hollywood, responded to this review, March 25, 2013
Thank you for selecting Andaz West Hollywood for your recent visit to Los Angeles. I am delighted to know how much you enjoyed your time at the hotel; from our rooftop pool and the service received by our associates to the complimentary hotel amenities and the unique opportunity to have that true Hollywood experience of seeing a few celebrities! Thank you for all of your wonderful comments. We look forward to seeing you again, hopefully in the not too distant future.
Lin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wollongong, Australia
Level Contributor
24 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed March 24, 2013

I have just stayed at this hotel for 6 nights while on vacation. The check in was fast and efficient..A small issue with the air conditioning was taken care of immediately. The lobby is nice and they offer complimentary wine in the evening and coffee in the morning.The rooms are fine and would have been refurbished in recent years. The bed was comfortable. The building is quite old and the acoustics are not great..That did not really bother me as West Hollywood is a hype of activity and quite noisy anyway..If you want quiet I suggest you stay somewhere else or otherwise ask for a room at the rear of the property. I found the service great and and the hosts we attentive to any requests. The food from the restaurant was fine and reasonably priced. The rooftop pool is excellent and I was fortunate to have unseasonaly warm weather. The view from up there is amazing. The hotel located right on the sunset strip so an excellent location if your looking for some great music or fine dining..Overall a very nice hotel.

Room Tip: Get a high room facing LA down town..The view is worth it...If you want quiet the rear of the buildi...
See more room tips
  • Stayed March 2013, traveled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ajl64_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lin S, General Manager at Andaz West Hollywood, responded to this review, March 25, 2013
I am so pleased that you chose to stay with us at Andaz West Hollywood and am delighted to know how much you enjoyed our central location, your accommodation, the hotel’s amenities and the service you received from our staff. We look forward to welcoming you back to the hotel in the near future!
Lin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed March 20, 2013

A few hiccups with checking in and also getting our laundry done!
Other then that great room, great location, a really nice pool area
(wasn't warm enough to enjoy :( ). Lovely staff, overall nice and would recommend!

  • Stayed May 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Kiwiinauz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lin S, General Manager at Andaz West Hollywood, responded to this review, March 25, 2013
Thank you for taking the time to share your feedback following your recent stay here at Andaz West Hollywood. I am happy to hear that you enjoyed your time with us namely your room accommodations and the hotel's amenities; however I sincerely apologize for the challenges you experienced. All of your comments are truly valued and we hope that we will have the pleasure of welcoming you back in the not too distant future.
Lin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed March 19, 2013 via mobile

We had an amazing stay at the Andaz! Walter, our concierge, was fantastic and so friendly. Told us everything about West Hollywood, places to be, parks etc.! It costs you some money to stay there, but totally worth it. The pool is cool and you will see down town of LA. All in all a great hotel, very friendly people and very good location (but breakfast is very expensive if you do not take buffet.).

  • Stayed March 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank testschmecker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lin S, General Manager at Andaz West Hollywood, responded to this review, March 21, 2013
Thank you so much for your kind review of Andaz West Hollywood. I am so pleased that you chose our hotel on your most recent visit and thoroughly enjoyed our personalized service. I will be sure to pass your kind words along to Walter. We hope to welcome you back soon!
Lin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed March 19, 2013

Our stay at the Andaz was a real experience! From the moment you step into the lobby to check-in you realize you've entered a 21st Century hotel. The staff is friendly, efficient and present. The rooms are modern and comfortable but the best part of this hotel is the amazing terrace pool. A beautiful panoramic view of LA and the hills with a breathtaking evening view as the sunsets over this mythic city. A memorable stay!!

  • Stayed August 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Yummytooth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lin S, General Manager at Andaz West Hollywood, responded to this review, March 20, 2013
Thank you for selecting Andaz West Hollywood for your recent visit to Los Angeles. I want to especially thank you for your lovely comments about your stay at our hotel! We are so pleased to hear that you enjoyed the service that was provided to you by our team, as well as our sundeck, accommodations and panoramic views. We cannot wait to welcome you back soon and look forward to providing another amazing experience for you.
Lin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Andaz West Hollywood

Property: Andaz West Hollywood
Address: 8401 Sunset Boulevard, West Hollywood, CA 90069
Phone Number:
Location: United States > California > West Hollywood
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in West Hollywood
#3 Family Hotel in West Hollywood
#3 Luxury Hotel in West Hollywood
#5 Business Hotel in West Hollywood
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Andaz West Hollywood 4*
Number of rooms: 257
Official Description (provided by the hotel):
On Sunset Strip, directly across from House of Blues. Central to Santa Monica Blvd, Pacific Design Center, Hollywood Blvd, Rodeo Drive, the Walk of Fame, Grauman's/Mann's Chinese Theater, and the Kodak Theater - Home to the Oscars. Minutes from the Getty Center, Universal, Paramount and MGM Studios. 12 miles to Los Angeles International Airport and Burbank Airport. 257 guest rooms including 16 Junior Suites. Rooftop outdoor heated pool. Walking distance to restaurants and shopping. ... more   less 
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Also Known As:
Andaz West Hollywood Hotel West Hollywood
Hyatt West Hollywood
West Hollywood Andaz
West Hollywood Hyatt

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