The reception area (which we didn't initially recognize as a reception area) is very depressing and you find yourself feeling glum each time you walk through it and return to your bland room. The hotel was quite dark and comes across as very seedy . The rooms are very minimal; our room had a car park view which was quite strange. The facilities were not that great either e.g have to use your credit card to use internet, even for the free 15 minutes. The food provided by rooms service was also a disappointment.
The service from staff however was excellent. They were very helpful and welcoming. We were given a lot of assistance, whether it was advice about where to eat or with organizing speedy transport to the airport.The location was very good; and the rooms were quiet.
Despite the great service, I would not come back.
- Official Description (provided by the hotel):
- Perched above the twinkling lights of the Sunset Strip and the picturesque Hollywood Hills, Andaz West Hollywood is centrally located to the best dining, shopping, and activities in Los Angeles. This iconic destination is home to Los Angeles’ highest rooftop pool and includes breathtaking views of the city, private cabanas, and a full-service bar. All 239 rooms boast spectacular views of the Hollywood Hills on one side and the Sunset Strip and downtown Los Angeles on the other. Enjoy complimentary in room snacks and non-alcoholic beverages along with a nightly wine hour and complimentary wi-fi. Step out of Andaz West Hollywood’s front doors, and explore iconic music and entertainment venues including Whisky A Go Go, The Viper Room, The Roxy and the famous Comedy Store. Enjoy California-inspired, farm-to-table cuisine at Riot House Restaurant & Bar. ... more less
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- Also Known As:
- Andaz West Hollywood Hotel West Hollywood
- Hyatt West Hollywood
- West Hollywood Andaz
- West Hollywood Hyatt