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198 - 203 of 2,370 reviews
Reviewed February 5, 2018

Great hotel, clean rooms, great staff, good breakfast! Great value for your money! Restaurants all around, shopping etc. nice neighborhood, easy access to visit Santa Monica and Venice beach and downtown L.A.

Date of stay: January 2018
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
1  Thank paulatobe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 3, 2018

We enjoyed our room that faced the beautiful courtyard with pool, especially since the windows could be opened to the fresh air and view. We enjoyed sitting near the pool as evening approached, enjoying the flowers and quiet. Our room also had a very small kitchen so it could be comfortable for a longer stay. The breakfast was adequate but nothing special.

Room tip: Rooms facing the courtyard are likely better than the ones facing the outside although we did not see them.
Date of stay: January 2018
  • Trip type: Traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank Mary C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 2, 2018

If you look at my reviews you will see only good feedback as i don't feel comfortable saying things about businesses that have to put up with spiteful reviews.
But for this hotel any positive reviews are probably polite.
The breakfast staff are very good however the food is very average and served on paper plates.
My experience of an issue with the reception staff was very poor and surprised me somewhat as on my travels around the the USA I have always felt I have received excellent service. This however was not up to the previous standards I would expect.
Stay here if you must, but its not up to the standards you would expect from a good hotel.

Date of stay: February 2018
  • Trip type: Traveled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank LLoyd G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SunsetPlaza8400, Director of Sales at Best Western Plus Sunset Plaza Hotel, responded to this reviewResponded February 3, 2018

We are sorry to hear that you did not enjoy your stay with us. We hope you will give us another opportunity to accommodate you on your visit to West Hollywood.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 30, 2018

This Best Western is well located on the Sunset Strip, and has a classic Hollywood feel. Rooms are located around a central courtyard with a pool that’s open on one side, letting the sun stream in.

We had a room with French doors that open onto the pool area, which was lovely, but not many rooms offer this, so look carefully at what you are booking. The room was large with a big bathroom, and was very comfortable. The beige color scheme in the rooms, doesn’t look too inviting in photos, but it’s okay inside - not a modern feel and not particularly special (compared to other hotels we’ve stayed at in the area) but better than it looks in the pictures.

It was peaceful on a quiet October weekend when we visited, but I assume it can be quite crowded around the pool at popular times.

Price was slightly lower than other hotels in the area, although it would be relatively expensive for what it offers if located elsewhere.

The hotel is almost directly opposite the Saddle Ranch Chop House, a great place for brunch.

Room tip: The 2 Queen Bed Room had French doors that open to the pool, but it's hard to tell what a room type offers. Check with hotel before booking.
Date of stay: October 2017
  • Trip type: Traveled as a couple
    • Rooms
    • Cleanliness
    • Service
2  Thank Rockingham13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SunsetPlaza8400, Director of Sales at Best Western Plus Sunset Plaza Hotel, responded to this reviewResponded February 3, 2018

We are happy to hear that you enjoyed some relaxation during your stay. As you mentioned, our rate is lower than other hotels in our area AND it includes a free hot buffet breakfast and free fast Wi-fi. We look forward to your return visit.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 28, 2018

Awesome hotel - very comfortable bedding, lovely courtyard, centrally located, friendly and helpful staff and nice breakfast areas. Just book

The hotel is also within walking distance to good restaurants. We had a wonderful time in LA.

Date of stay: January 2018
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
1  Thank Joanne I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SunsetPlaza8400, Director of Sales at Best Western Plus Sunset Plaza Hotel, responded to this reviewResponded January 30, 2018

Thank you Joanne for your review. We are so glad to know you enjoyed your stay and hope to see you again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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