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“They lost my husband's charge card!”

Saddle Ranch Chop House
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Certificate of Excellence
Price range: $15 - $30
Cuisines: American, Steakhouse
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Restaurant details
Good for: Large groups, Scenic view, Romantic, Bar scene
Dining options: Breakfast, Dinner, Late Night, Lunch, Delivery, Outdoor Seating, Reservations
Dining style: Casual Dining
Cross street: Between Sweetzer and La Cienega
Transit: The Metro Line #2 Bus stops 50 feet from our entrance, via the Sunset Strip
Description: From mouth watering steaks to delicious burgers, wraps, and much more Saddle Ranch has something to offer every tastebud. Stop by for one of our delicious appetizers like Jalapeno Mac-n-Cheese or our made to order Half-Baked Chocolate Chip Cookie. We also have a mechanical bull in the center of the dining room providing endless entertainment for riders and bystanders alike. Our outdoor patio features fire pits for roasting your own S'mores or enjoying a glass of wine by the fire. Dozens of HD TV's are available for watching all of your favorite sporting events all year long! We have everything from our Bull Contest on Monday Nights to Super Star Karaoke on Tuesday nights. Join us for bottomless Bloody Mary's and Mimosas every day until 3pm or Happy Hour Monday thru Friday from 4-630pm.
Reviewed November 28, 2013

My husband was out at the auto show on business and he went to this place twice. On the 2nd night-the waitress never returned his cc. She looked high and low but it was nowhere to be found. They had someone else's card, so they thought maybe they got switched. After 1 hr. my husband tells the manager he couldn't wait any longer and she tells him the patron who's card they had didn't have his, sorry, blah blah but we don't have it. For all the aggravation they caused, he asked the mgr. to comp his meal. She said she would have to call corporate. Ashleigh (Mgr. of operations) calls my husband a few days later and says to him in response to his wanting the meal credited-"sorry I would love to make you happy, next time you are in town, drinks our on us" really? The response was "meal, and services were rendered, so we can't credit you the bill now. The $32 bill, which my husbands job would pick up, was not the issue-it was the fact that they lost his card and all the aggravation associated with that! Ashleigh sure has no business sense-he would have maybe come back but not now and will be sure to tell all his BMW colleagues to stay away from this poorly managed place!!

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1  Thank NYDebbief
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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745 - 749 of 1,396 reviews

Reviewed November 16, 2013

We stayed next door and this was a great little find. Food was good and large portions. Our server was very attentive and our order came as ordered. Open late night also if you desire a cocktail. Don't ride the bull!

Thank sharon e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 14, 2013

We loved this place! The food was quite good, but the staff are the best! From hostesses to waitstaff, but especially the bartenders, shout out to Mark!!

Thank Katefoll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 6, 2013

We enjoyed watching bull riding while drinking gin tonic and also had some food. Food was good, people were nice and friendly and it is a good place for a break from all the sightseeing, just relax and have fun.

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Thank ConnyGammi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 4, 2013

Its a fun place to go and spend an evening. Not somewhere for an intimate meal for two, but great if you want decent value food, music and some sillyness.
I thought the drinks were quite expensive. $18 (paid the extra $3 for a double) for an Old Fashioned that wasn't very well made and was served in a plastic glass.

I'd go back if I was in the area and wanted to go somewhere fun, but maybe I'd stick to beers!

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Thank 84haz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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