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“Perfect and lovely” 5 of 5 stars
Review of Chateau Marmont

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Chateau Marmont
4.5 of 5 Hotel   |   8221 W. Sunset Blvd, West Hollywood, CA 90046   |  
Hotel amenities
Ranked #12 of 17 Hotels in West Hollywood
Certificate of Excellence
San Francisco, California, United States
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Perfect and lovely”
5 of 5 stars Reviewed February 20, 2014 via mobile

We stayed at the chateau for a long weekend. We arrived and they upgraded us to a cottage-it was so lovely and charming. It was fully stocked and they even had stationary with my name printed on it. The service was impeccable and we will definitely make this our only place to stay when we go to LA.

Stayed February 2014, traveled as a couple
Helpful?
3 Thank Alex W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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412 reviews from our community

Traveler rating
    227
    81
    34
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See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Level Contributor
62 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed January 24, 2014

Let me start off by saying that I have been to the Chateau more than I can count. I have only stayed in the Hotel one night. But find myself going back to the patio for dinner, drinks, and to hang out under the stars or next to the stars. The food is delicious. Very basic, comfort food mostly. But I or my friends go there for the vibe. You need a res, because they have many celebs and visitors. So they can be picky to get in. But once you are in, they treat you like your'e one of them. You need to sit outside. Do not sit inside as you will be disappointed. It's all about outside and the atmosphere . I have had dinner sitting next to Pink, Ellen, Collin Ferrel, Natalie Portman, the list goes on. It's still a Hollywood A lister place. If you like that kinda thing, you will like this place. But remember it's not about them, it's about the Vibe.

Room Tip: Ask for a remodeled room, don't expect perfection with the rooms, they are old.
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  • Stayed January 2014, traveled with friends
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
7 Thank 3yarddogs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane
Level Contributor
34 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed January 3, 2014

The dodgy neon sign with only half of 'Marmont' illuminated should have been a warning sign, but we plundered on in...then there were ear-plugs in the bathroom cabinet - ahhhhhhhh, getting interesting. First off let me say the staff were exceptional - on the desk, in the wonderful restaurant and bar and helping us park in the garage - great people all...our stay in Room 27 was less than splendid though in a ho-hum room with leaky bathroom. There is a line - a thick one I now think - between cool retro and old, tired and a bit shabby. The clattering from the kitchen below our window at 2am wasn't appreciated - yes, should have used those ear-plugs. You expect more from a room which costs $650 a night. By contrast, we had the best of times in the wonderful bar and restaurant. As others have said on Trip Advisor, insist on a renovated room.

  • Stayed December 2013, traveled as a couple
    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Coasters
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 27, 2013

We have stayed at the Chateau on about 10 occasions over 10 years. It's one of the main reasons why we travel the 6,000 miles from the UK to LA. Oh, and the weather too.

It is a five star hotel, but not a conventional one. It's funky, it's old Hollywood and there's is genuinely nowhere else like it in the world. Where many five star hotels are plush, but could be in any major city, you know where you are at the Chateau.

The pool is charming, the main lobby stylish and the outdoor restaurant is tranquil by day and buzzing at night.

The staff are wonderful, friendly and charming. Special praise for Jesse, Peter, Scott, and Matthew the host, he of the fabulous hair and very high cheekbones.

The restaurant food is great comfort food: strip steak (with superb fries), spaghetti bolognese and even shepherds pie. The Sunday night fried chicken is rightly legendary.

We'll be back in May 2014. Can't wait.

Room Tip: Room overlooking the city have amazing views, but you pay for the privilege
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  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank AndrewN916
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stockholm, Sweden
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 20, 2013

I was lucky to get a renovated room, nr 21, facing the restaurant. There's just something in the air at this place. Old Hollywood. I absolutely love it. The gym is tiny. I usually care, but I don't. I just don't want to leave. Your mileage may vary.

Room Tip: Make sure you get a renovated room. The other ones aren't that great.
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  • Stayed November 2013, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Bandini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Level Contributor
83 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed November 27, 2013

Magnificent, in a word. World Class in two. Without equal in two more.
THE Chateau is legendary and after a week during the Holidays it is even more so. Ambiance in all places. Grand food and wines. Discreet and caring service make this the only hotel for us in Hollywood. We even fly from LAX fbo to our other West Coast venues just to stay here. Yes, it's worth it.

  • Stayed December 2012
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank chuckclowdis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jersey, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed November 22, 2013

Rude unfriendly staff. Shabby hotel room. I was shocked actually. The bathroom was the type of thing you would rip out of any old house you bought and this was a junior suite. I was expecting luxury vintage done really well. This is just super old granny vintage with no luxury. The room and corridors gave me the creeps. All the hotel facilities were closed for either maintenance or private events during our stay including the pool, bar and outdoor restaurant with no advanced notice. The food we did manage to eat was poor value relative to the very slow and sub standard service we received. The only highlight of this hotel was sharing the lift with Ralph Finnes. If you want to see a celebrity then go, they are there for sure. Otherwise I can't very sadly recommend this hotel. They clearly need to stop believing their own hype and focus on customer excellence. We were able to negotiate a good discount on checkout. This was one of three hotels we stayed in during our trip to LA and was by far the worst and most expensive. Go to the mondrian instead.

  • Stayed November 2013, traveled with friends
    • 2 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
3 Thank Islandfood1979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Chateau Marmont

Property: Chateau Marmont
Address: 8221 W. Sunset Blvd, West Hollywood, CA 90046
Location: United States > California > West Hollywood
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Romantic Hotel in West Hollywood
#11 Luxury Hotel in West Hollywood
#12 Family Hotel in West Hollywood
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Chateau Marmont 4.5*
Number of rooms: 63
Reservation Options:
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Also Known As:
Chateau Marmont West Hollywood

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