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West Hollywood
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Reviewed January 17, 2020

Very nice hotel. Great staff! Richard in the bar area was awesome! He made me several cocktails that were unique and delicious! He welcomed us every night by name and had a seat for us at the bar. Truly enriched our vacation with his hospitality.
The only negative is that the room could use more closet space.

Date of stay: December 2019
Thank Rebecca M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FelixSchaller, Hotel Manager at 1 Hotel West Hollywood, responded to this reviewResponded January 17, 2020

Dear Rebecca M,

Thank you for your amazing review of the 1 Hotel West Hollywood. We are so pleased to know how much you loved your experience with us and the fresh and delicisous ingredients in our cocktails. We wanted to create an environment that was truly comfortable that provides excellent and good-natured service and feels like home. Richard will be so excited that he made your vacation so special. We look forward to providing you the same level of service on your next visit.

Best regards,

Felix Schaller

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 16, 2020

1Hotel's properties feel high end yet cozy at the same time. The staff were very welcoming and helpful. We brought a cake for a bday, and they brought up a fridge to our room to put it in! They have 4 restaurants and a great poolside deck with a LA city view. The rooms were spacious, clean, and unique. There were many options of activities to do during the day: yoga, dj at the lounge, full moon events while we were there. I 100% recommend the hotel!

Room tip: Make sure to get a city view!
Date of stay: January 2020
    • Rooms
    • Cleanliness
    • Service
1  Thank Rumi Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FelixSchaller, Hotel Manager at 1 Hotel West Hollywood, responded to this reviewResponded January 17, 2020

Dear Rumi Y,

Thank you for staying and for your great review of 1 Hotel West Hollywood. We are thrilled to know that you had a pleasant time with us and you were able to enjoy our Full Moon Celebration. We pride ourselves on providing excellent and service that makes you feel at home, and we are grateful for your recognition of our good-natured service from all of our team members and overall ambiance throughout the hotel. We will certainly let all of our team know how much you appreciated their assistance – they will certainly be excited.

We look forward to welcoming you back soon.

Warmly,

Felix Schaller

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Reviewed January 15, 2020 via mobile

During our honeymoon stay at the 1 hotel, we came across two people in concierge that went the extra mile and will be 100% the reason we come back. Brenna and Jacklyn catered too all our needs and even sent up an awesome fruit/dessert platter!

The 1 hotel West Hollywood is exactly what you’d expect from a 1 hotel property. Aesthetically beautiful and service to match. Rooms are a good size and the energy was great.

Date of stay: January 2020
Trip type: Traveled as a couple
1  Thank Jbrandon1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FelixSchaller, Hotel Manager at 1 Hotel West Hollywood, responded to this reviewResponded January 15, 2020

Dear Jbrandon1,

Thank you for staying with us for such a special occasion and for your great review of the 1 Hotel West Hollywood. We are thrilled to know that you had such an amazing time with us. We pride ourselves on providing excellent service that makes you feel at home, and we are grateful for your recognition of our good-natured service from all of our team members, especially Jacklyn and Breena, and overall ambiance throughout the hotel. We will certainly let all of our team know how much you appreciated their assistance – they will certainly be excited.

We look forward to welcoming you back soon.

Warmly,

Felix Schaller

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Reviewed January 13, 2020

My family ( including one toddler) and I stayed in this lovely and cozy hotel.The staff is friendly and provided great service throughout our stay. The weather was great so we had the opportunity to enjoy the rooftop pool that offers great views of the city. We had bkfast at the hotel restaurant and my favorite was the ricotta toast, although I would've appreciate a bit more variety on the coffee offerings (Matcha, turmeric latte, etc)
Overall our experience with this hotel was great and would definitely be coming back in the future.

Date of stay: January 2020
    • Value
    • Sleep Quality
    • Service
Thank 23valerial
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FelixSchaller, Hotel Manager at 1 Hotel West Hollywood, responded to this reviewResponded January 14, 2020

Dear 23valerial,

Thank you very much for choosing to stay at the 1 Hotel West Hollywood and for taking the time to share your experience! We are thrilled that you and your family had a wonderful stay and that the team took such great care of you. I am glad you enjoyed our delicious food made with fresh and organic ingredients from our very own organic urban garden. We hope to welcome you back soon!

Warmly,

Felix Schaller

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Reviewed January 13, 2020

I recently stayed at the 1 hotel west Hollywood over new years eve. the lobby is very impressive ande beautiful it has a great smell of nature.
Amazing service overall and great concept of sustainability using creative ways to deliver luxury service standards.
The food at the 1 kitchen restaurant was delicious and i really appreciate the different healthy and vegan options offered there

Date of stay: December 2019
    • Location
    • Sleep Quality
    • Service
Thank RafaelD18007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FelixSchaller, Hotel Manager at 1 Hotel West Hollywood, responded to this reviewResponded January 13, 2020

Dear RafaelD18007,

Thank you for staying and your thoughtful review of the 1 Hotel West Hollywood. We are so pleased to know how much you appreciate our sustainability ethos. We wanted to create an environment that was truly comfortable that provides excellent and feels like home. We also appreciate you mentioning the personalized and friendly good-natured service you received from all of our team members. We look forward to providing you the same level of service on your next visit.

Warmly,

Felix Schaller
Hotel Manager

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