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“Clean but expensive”

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Mondrian Los Angeles Hotel
Ranked #12 of 19 Hotels in West Hollywood
GreenLeadersBronze level
Reviewed September 26, 2012

We arrived just before the VMA's so the pool kept closing early for private parties. The room was nice and clean but there wasn't much to do here. The receptionist I think her name was Tara couldn't have been more helpful and sweet - best member of staff there. Slightly jet lagged so annoyed If I have her name wrong!

  • Stayed: September 2012
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Thank Cheryl T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rich O, Manager at Mondrian Los Angeles Hotel, responded to this reviewResponded October 8, 2012

Thank you for your review. I do apologize in regard to the pool closures during your stay. I know this must have been inconvenient and again, I am very sorry. Thank you for you nice comment regarding Tara in our Front Office. Very nice to hear! Hope to have you back with us again very soon.

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1,287 - 1,293 of 2,058 reviews

Reviewed September 26, 2012

Just loved this hotel, the rooms are smaller than maybe the other hotels I have stayed in L.A but they are lovley, in fact they are amazing.

The pool is really cool and the views amazing, the restaurant has the most amazing starters, must go!!

Ioved it that much I am going back on my honeymoon next year!

  • Stayed: July 2012, traveled with friends
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Thank SammyB1971
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rich O, Manager at Mondrian Los Angeles Hotel, responded to this reviewResponded October 8, 2012

I am extremely happy you had a great visit with us recently! Sammy, we truly appreciate your patronage and hope to have you back with us again very soon!

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Reviewed September 25, 2012

Nice enough hotel.. the rooms are ok..$13 for a bottle of water is a bit over the top.
The Alice In Wonderland (as I called it) mirror & T.V. i the middle of the room was really in the way..not a great layout.. Small bathroom etc but hey.. i pretty much just slept there.

The staff there are all really nice and all SO GOOD LOOKING !! I couldn't believe it..the pool staff you have to see for yourself..both the guys and the girls..my girlfriend and I just laughed at how perfect they all were...as were the reception desk staff. Very groovy hip place.

Had a really noisy air conditioner for a few days..took three requests for it to get fixed...oh well.

The Sky Bar is a pretty happening place to be..saw a few celebs there during our stay but it is expensive.. i wasn't looking for a budget holiday but this place is off the charts with their pricing. Good to be a hotel guest & jump the over eager crowd to get into the bar on the busy nights.

Didn't really eat here-had a few nibbles with drinks but ate out around L.A. a good cafe a few mins walk down the road..
Overall a good stay.. i probably wouldn't stay here again but try somewhere else.

Room Tip: One over looking the pool with a balcony would be a bonus. We went without a balcony just to get str...
  • Stayed: August 2012, traveled as a couple
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Thank tamarilllo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rich O, Manager at Mondrian Los Angeles Hotel, responded to this reviewResponded October 8, 2012

I am glad that it seems, for the most part, you guys had a nice stay with us. Great to hear that you enjoyed yourselves at Skybar and had positve experiences with our staff. I do apologize that we did not fix the noisy A/C in a timely manner. Not acceptable. Hope this will not keep you from returning. Thank you very muhc.

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Reviewed September 24, 2012

Was in LA this past weekend and this hotel was the biggest disappointment of the trip. The bed was so hard, walls were so thing you can hear people next door opening and closing doors and sometimes you can hear people upstairs.

Staff at front desk didn't even ask us if our stay was good on our check out. The second day we returned our keys didn't work so we had to go down to the front desk to get recoded.

Wonderful trip to LA but the hotel was a major disappointment. Location was decent enough if you want to go to the clubs but I would suggest because you have to drive everywhere anyways, I would choose another hotel.

Decor was nice enough in the room but nothing like their photos. Hallway was way too dark.

I would not stay here again or recommend to a friend. Not worth it for the price for sure.

  • Stayed: September 2012, traveled with friends
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Thank Cindy N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rich O, Manager at Mondrian Los Angeles Hotel, responded to this reviewResponded October 8, 2012

Hello Cindy,

Thank you very much for your honest and straightforward feedback. With insight such as this we are able to be more proactive moving forward and able to provide a better experience. If you do happen to be in LA again, please do consider us once again. I will be more than happy to take great care of you. Thanks, again. Rich Oken, Hotel Manager

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Reviewed September 22, 2012

Recently visited Mondrian Los Angeles and was really impressed by all this property offered. From check in to check out, everything was flawless. Upon checking the valet and bellman (Mathew) where very attentive. Everyone was very friendly, specially the concierge (Greg & Jason). Luis Saldana was great and made sure I had the perfect room. The hotel is very glamorous and hip. Specially the SkyBar at night and during the day. Enjoy Mondrian.

Room Tip: Get a room with a balcony.
  • Stayed: September 2012, traveled as a couple
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1  Thank Enrique M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rich O, Manager at Mondrian Los Angeles Hotel, responded to this reviewResponded October 8, 2012

We are so happy you had a nice stay with us. Thank you very much for your wonderful comments regarding our staff. It is great to see that they were able to provide you with great service and a memorable experience. Enrique, we truly appreciate your patroange and hope to have you back with us again very soon. Thank you.

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Reviewed September 22, 2012

The service was friendly, polite and very accommodating across all areas of the hotel. The rooms were large, airy with a quirky edge. The TV in the large unusual shaped mirror opposite the bed takes a bit to get used to though. A wonderful stay, fabulous food had room service twice...would recommend to anyone even a family with children a very convenient location the Comedy club across the road where you could catch the HOP ON HOP OFF BUS. The best way to get around if you don't have a car. Excellent.

Stayed: September 2012, traveled with friends
Thank MelNak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rich O, Hotel Manager at Mondrian Los Angeles Hotel, responded to this reviewResponded October 8, 2012

Thank you very much for your review. I am extremely pleased you and your family had a great visit with us last month! Please let us know if there is anything else we may do for you.

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Reviewed September 18, 2012

This is the place where you can see the Rich and Famous * if your lucky! apparently Lionel Richie was there but we did'nt get to see him.
The room was spacious and Hollywood being Hollywood $$$ for everything else.
It was certainly an experience and one we will remember.

Room Tip: Have a room away from the pool area! as thats where it seems to rock @ all hours night n day. It w...
  • Stayed: August 2012, traveled as a couple
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Thank kirbyAustralia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChloeGEM, Guest Relations Manager at Mondrian Los Angeles Hotel, responded to this reviewResponded September 20, 2012

Thank you for your recent visit with us! We hope to see you in the near future. Regards, Chloe Linder

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Additional Information about Mondrian Los Angeles Hotel

Address: 8440 Sunset Boulevard, West Hollywood, CA 90069-1912
Phone Number:
Location: United States > California > West Hollywood > West Hollywood
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in West Hollywood
#10 Romantic Hotel in West Hollywood
#10 Business Hotel in West Hollywood
#11 Luxury Hotel in West Hollywood
Price Range: $296 - $571 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Mondrian Los Angeles Hotel 4.5*
Number of rooms: 236
Official Description (provided by the hotel):
Mondrian LA is a parallel universe of perpetual possibility. Rejuvenated by Benjamin Noriega-Ortiz, this luxury boutique hotel in the heart of West Hollywood captures everything the Strip stands for - excitement, invincibility and glamour. Entering Mondrian through its signature, thirty-foot mahogany doors, guests will find the recently expanded lobby, accented with hues of deep purple and complemented by custom-designed furniture, a Lucite indoor swing and a mushroom-inspired concierge desk. Complimentary high speed wireless internet access is offered in the lobby. Ivory On Sunset, a restaurant which is a collaboration with John Terzian of The h.wood Group, Built Inc. and Hakkasan Group, celebrates California cuisine and comfort foods to encourage diners to embrace the restaurant's communal philosophy, while our Lobby Bar serves a full cafe menu in the morning and small plates in the evening. Up in the sky, amid the clouds of Los Angeles, guests can enjoy the stunning view from our Skybar lounge, Los Angeles' mainstay for nightlife. Exxhibit Boutique, our gift shop, offers curated items tailored for the LA scene. Mondrian is located right on the Sunset Strip, close to Fox Studios, Paramount Pictures, Staples Center, Dodgers Stadium, Hollywood Hills, Santa Monica, Rodeo Drive and Getty Museum. ... more   less 
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Also Known As:
Mondrian Los Angeles Hotel West Hollywood
Mondrian Hotel West Hollywood

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