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“Standard, or Sub?”

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The Standard, Hollywood
Ranked #16 of 19 Hotels in West Hollywood
Reviewed March 12, 2014

I suppose the fault is my own for not realizing the calendar had turned and left the Standard behind. We decided to stay here b/c the rates were compelling, especially in relative terms, and I remembered the Standard being a great hotel in a great location. I was wrong on both counts.

The location is no longer great if it ever was. The hotel is dated, smells bad, and the service leaves much to be desired.

I appreciate the casual vibe of the place and the staff, i can do without formality, but the level of service is not casual, but asleep at the wheel. Over a 3-4 night stay that included my birthday, the front desk staff dropped up multiple requests, including instructions from the Misses pertaining to a gift.

The day we checked out, they forgot our wake up call. When we notified the front desk staff, they rolled their eyes and indicated that we were not the only people they heard that from.

Time to put an emphasis on training, motivation and retention.

  • Stayed: January 2014, traveled as a couple
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Thank MrandMrsM_M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StandardManager, Guest Relations Manager at The Standard, Hollywood, responded to this reviewResponded April 23, 2014

MrandMrsM_M

We are so bummed to hear that your experience with us was not what you’d expected. We aim to provide our guests with service that is casual and personal. We have ongoing program for all our front line staff regarding service and ownership of guest requests. Thank you for letting us know of your disappointments from your last stay with us. We have revisited our guest requests procedures to ensure these things do not happen again and all requests are handled and fulfilled on a timely manner. Please feel free to reach out to me personally at Hollywood@standardhotel.com on your next visit. I will ensure you both have a great stay. We really hope to see you back with us again in the near future.

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301 - 307 of 851 reviews

Reviewed March 9, 2014 via mobile

As its brother the standard downtown, this standard hotel is made out of simple things as it used to be a simple hotel on west sunset boulevard and they kept more then enough from those times. The rooms are spacious and some have great view since the hotel is on a higher location, others face the boulevard, a bit noisy but somehow interesting to watch the crazy cars passing by all night. The lobby and pool area are a place where you meet locals that want to see and be seen, often with partys. So if you look for a calm place, call them and ask for a room before booking.

  • Stayed: August 2013
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Thank Max B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StandardManager, Guest Relations Manager at The Standard, Hollywood, responded to this reviewResponded April 23, 2014

Maxis78
Really appreciated your insight on our hotel! We are located on Sunset Strip so it is always interesting to see what unfold each night on the boulevard. That being said, we have a strict no party policy in our rooms and do not tolerate noise disturbance to our hotels guests, Guest Relation Agents respond quickly to any and all noise complaint. Please feel free to contact us directly and we would be happy to place you in a room that best fits your needs. Come back and visit us soon, after all summer is right around the corner and the weather in LA is only getting warmer. Cheers!

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Reviewed March 4, 2014

Lots of fun to stay here and a great location. Restaurant downstairs has limited but high-quality menu. Nice outside pool area for drinks and conversation. And check out the "performance art" behind the reception desk.


  • Stayed: February 2014, traveled as a couple
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Review collected in partnership with Easytobook.com
Thank Michael R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StandardManager, Guest Relations Manager at The Standard, Hollywood, responded to this reviewResponded April 25, 2014

Thanks Michael R!
Come back and see us again soon ! FYI, we just launched our new cocktail program which is fantactic - made with hand crafted liquor & fresh ingredients. Summer is practically here so come enjoy food and drinks on our pool deck.

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Reviewed March 3, 2014

Great location. Great staff. Great surroundings. Great atmosphere. Simply a wonderful and very cool hotel! I can warmly recommend this hotel to anyone who wants to add a little glamour to the Hollywood experience.

Room Tip: Ask for rooms overlooking the pool area if you have sleeping problems.
See more room tips
  • Stayed: February 2014, traveled solo
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Thank Anders F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StandardManager, Guest Relations Manager at The Standard, Hollywood, responded to this reviewResponded April 25, 2014

Anders F,
Thanks for your review and we’d love to welcome you back soon.

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Reviewed March 3, 2014

I'm a big fan of the Standard hotels -- I've stayed in most of the properties. This is one of the least-frills. It's a converted older hotel with lots of creative design touches, some of them successful (great pool, cute cafe) some of them less so (the silver beanbag chair -- ick).

It could use a bit of an update -- it's starting to feel a bit like A Place That Was Pretty Cool 11 Years Ago.

Perfect place to have poolside drinks. The restaurant is good and room service is surprisingly tasty. Crowd can get a little iffy -- expect lots of tacky club-types and twentysomethings throwing Red Bull and vodka parties in the room down the hall. They're not anything you can't avoid.

The bottom line: it's central to everything and has a lot of character. It's got its quirks, but there's nothing average about it, at least. It's a fun place to stay if the Best Western next door would bore you or have too many families.

Go have a cocktail at the pool and enjoy one of the best sunset views in LA. Just don't touch the beanbag chair.

  • Stayed: August 2013, traveled on business
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Thank Frequent_Sleeper2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StandardManager, Guest Relations Manager at The Standard, Hollywood, responded to this reviewResponded April 25, 2014

Dear Frequent_Sleeper2014 - thank you for visiting The Standard, Hollywood. So happy to hear that you’re a fan of our Brand ! Our location in West Hollywood is the original and the concept of this location is to provide a cool and fun environment while being affordable. The crowd we get here is very diverse but generally they are really fun people. We encourage everyone to enjoy themselves but we do not tolerate rowdy behavior – our Guest Relations Agents are always around and respond to that type of situations quickly. BTW, we want to assure you that our our Housekeeping Department cleans our bean bag chairs in each room thoroughly after every departure! Again, we really appreciate your recent visit and your feedback.

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Reviewed March 1, 2014

I wasn't expecting much from the reviews I had read here but I was told by a friend that it was a great hotel. We weren't disappointed. It's very cool, very LA and very affordable. Great cocktails by the pool. Rooms aren't spectacular but have everything you need.

  • Stayed: January 2014, traveled as a couple
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Thank CassieCobain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StandardManager, Guest Relations Manager at The Standard, Hollywood, responded to this reviewResponded April 25, 2014

CassieCobain,

Sounds like you had a great time with us! We aim to provide friendly service, fun environment, quality product while keeping it affordable. That is why we have become home away from home to so many of our guests and a living room or mobile office to our neighbors. Please come back soon.

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Reviewed February 26, 2014

Just came to LA and stayed here with a good friend of mine....located in the heart of the strip, The Standard in Hollywood has so much to offer in addition to its great location. They have a friendly staff, a cafe with great food/drinks, and an eclectic live music scene that happens on Wednesdays, called Desert Nights, which was especially cool...I strongly recommend choosing this as your accommodation when visiting Los Angeles! You won't be disappointed!

  • Stayed: February 2014
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Thank Drew83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Standard, Hollywood

Address: 8300 W Sunset Blvd, At Sweetzer, West Hollywood, CA 90069-1516
Phone Number:
Location: United States > California > West Hollywood > West Hollywood
Amenities:
Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#12 Business Hotel in West Hollywood
Price Range: $199 - $425 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Standard, Hollywood 3.5*
Number of rooms: 139
Official Description (provided by the hotel):
The Standard, located in the heart of the Sunset Strip, is a true original catering to a young-spirited clientele who appreciate the hotel's "timeless modern" design and offbeat sensibility. The hotel features a floor to ceiling shag carpeted lobby lounge, a live DJ at the front desk, an outdoor pool with a sundeck covered in cobalt blue Astroturf, an ongoing exhibition devoted to fine art video, and live performance art. ... more   less 
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Also Known As:
The Standard, Hollywood Hotel West Hollywood
Standard Hotel Hollywood

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