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“Very cool boutique hotel”

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Chamberlain West Hollywood
Ranked #5 of 20 Hotels in West Hollywood
Certificate of Excellence
Hadley, Massachusetts
Level 5 Contributor
52 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Very cool boutique hotel”
Reviewed June 10, 2013

The location is perfect...in a residential neighborhood but two blocks from the city and all the amenities. The rooftop pool and bar is perfection, nice gym and very comfortable rooms with avery handsome marble bathroom. The feel is a throwback to art deco. I would stay here again in a heartbeat.

  • Stayed March 2013, traveled with family
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Helpful?
Thank connois
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
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  • Sleep Quality
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Traveler tips help you choose the right room.   Room tips (297)
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Cheltenham, United Kingdom
Level 3 Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed June 10, 2013

This hotel is great for exploring LA, it's located a block away from Sunset Strip so you can walk to plenty of bars and restaurants in the evening which we loved. There is so much choice on the Sunset Strip, Mel's drive-in do excellent breakfasts, however the staff seem to be rather ignorant which is a shame. The staff at Chamberlain were very polite and helpful. The barman in particular was very helpful in giving recommendations on places to go. You really need to hire a car to explore LA and yes the valet parking is quite a hit, especially if you're staying a few nights but it is worth it, they always had the car ready for us when we got downstairs and took it off us when we returned, we never had to wait. The rooftop pool was a absolute gem, particularly as it got up to 100 degrees on our last day, it's very trendy and chic and is heated so we were able to have a few evening swims which was lovely. Having a bar up there too was nice.

The rooms were very spacious indeed and the bed super comfy. The shower was great, very spacious. An odd selection of very expensive minibar items, but we didn't have anything anyway.

The only negative was that WIFI wasn't free which, when you are paying a lot to stay, valet, etc and you're in the middle of a city, it really should be complimentary.

I wouldn't hesitate to book the Chamberlain again if we're ever lucky enough to find ourselves in the area again.

Room Tip: The hotel had a sign encouraging you to ask for upgrades which I thought was nice, they didn't h...
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  • Stayed May 2013, traveled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank LauraMann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, England, United Kingdom
Level 5 Contributor
53 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed June 9, 2013

Brilliant service, excellent roof top pool and lovely dressing gowns to help you feel right at home. Carpet was somewhat mesmerizing,the air con was a little noisy and the valet seemed expensive but overall for a four star hotel this had alot going for it. Would not hesitate to recommend or stay there again.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank hille28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 4 Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed June 1, 2013 via mobile

This is a great hotel in a great locatio. It's between sunset and sant monica there are so many things around that youcan do nearby. The hotel also has shuttle service that will drop you off anywhere within 3 miles. The bus system isn't the best, but alright. You can get a day pass for 5 dollars, and you cam go to places like beverly hill, hollywood and the beacg easily by bus.

  • Stayed May 2013
    • Value
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Helpful?
Thank wwjwenjing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris, France
Level 3 Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed May 28, 2013

We found this hotel online and decided to give it a try on your recent trip to California.
While booking, we selected the 'airport pick-up' option and the hotel arranged a car, relatively old-looking but quite spacious inside; although the price was originally USD90 (if I recall), it was USD120 in the end because it was an "international flight"; what difference does it make?

Anyways, the hotel is in a great location, very close-by all the major spots we planned on visiting: Beverly Hills, Hollywood, Santa Monica/Venice, Downtown... The neighborhood is residential so very quiet. We were given our wifi login/password, free of charge, as soon as we checked in, so we had a very good first impression!

We booked a standard room with king-size comfy bed, well-furnished and practical layout.
The only things were 1-the room was too dark at night, even with all the lights on; 2-the bathroom was too narrow, and lacking room to put our own belongings; we usually pack light, the minimum, but there was barely room for my gf's make-up and my contact-lens stuff; 3-the room does looks nice in general, but when you look at the details, the hangers were a little dusty, the towels, although I am sure they were clean, have a strong swimming pool smell (chlorine) , the cupboard door didn't slide properly. Sorry, working in the service industry myself, I can be quite picky sometimes.

I was told that being in Cali, it's best to drive to get around, so we decided to rent a car.
The staff was very efficient and helpful on this; the hotel works with several companies, and it basically took half an hour to have our car delivered at the hotel, from the minute we called them. Hotel parking and valet are available, but they charge USD20+/day, even for hotel guests.

Service-wise, positive overall. The staff is helpful and friendly (probably due to the tipping policy in the US?). But we noticed that when it gets busy, the personnel is quickly "out-numbered" and you need to line-up to be assisted. It happened to us when we checked-in and out.

All in all, Chamberlain is not as upscale as we were shown on the website, but we enjoyed our stay in this hotel, that has room for improvement. Will we return? Possibly, at least to check out that rooftop swimming pool. Do I recommend it? Yes, especially for couples looking for calm and cosy environment.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Stephane S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toms River, New Jersey
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 27, 2013

I inadvertently found this hotel online and got a great deal on it. I'm very happy I did. It's in a great location, particularly due to its neighborhood - a cozy, quiet area. The bed was very soft but also very warm (pump up that AC!). I liked the glass shower stall and the couch was nice too. I even used their barely used gym which has a few machines and weights - even some free water and fruit for later too!

The staff was very pleasant and eager to please. It really does feel like a place for couples - not so much for families, just so you know. Yes, parking is horrible, but get used to it for LA. On a side note, I'd rather have low/no parking fee and pay more for the room, if that makes any sense. Can't wait to return someday.

Room Tip: Get a top floor, if possible!
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  • Stayed May 2013, traveled as a couple
    • Value
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Helpful?
Thank Jason M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
1 review
Reviewed May 17, 2013

On my recent Trip out to LA we switched accommodations to get closer to Hollywood. This location is perfect. It's right near Sunset Strip, but it is still secluded. The roof top pool has a great view of the mountains. The rooms are fantastic. HUGE! I was very very impressed for the price we paid. It seems like Chamberlain is priced very strategically between very expensive accommodation and less fancy accommodations. I did not think we would be getting a room even close to the size that we ended up in- the room had two TVs, a balcony, an elevated bedroom area, separated toilet and shower from vanity and sink, ample closet space, and all the amenities you could wish for (full mini fridge, bathrobes, iPhone dock, excess hangers, and upscale toiletries). I wish we were able to stay longer. I could have enjoyed this place for an extended amount of time and will absolutely return and recommend it to all my west coast traveling friends!

Room Tip: Trader Joes is two seconds away! Get you food there instead of the mini fridge (unless you are look...
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  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank carllapse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Chamberlain West Hollywood

Property: Chamberlain West Hollywood
Address: 1000 Westmount Drive, West Hollywood, CA 90069-4142
Phone Number:
Location: United States > California > West Hollywood > West Hollywood
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in West Hollywood
#5 Luxury Hotel in West Hollywood
#5 Romantic Hotel in West Hollywood
#6 Family Hotel in West Hollywood
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Chamberlain West Hollywood 4*
Number of rooms: 114
Official Description (provided by the hotel):
Discreetly located on a residential, tree-lined street in West Hollywood amid the exciting Sunset Strip and the bustling Santa Monica Boulevard, our eclectic West Hollywood boutique hotel offers the perfect combination of glamour, comfort and impeccable service. The dramatic style, unique ambiance and convenient location of our West Hollywood accommodations make it an ideal choice for a relaxing extended visit or a short LA getaway for both business and leisure travelers. Step into the glamorous 80s with our avant-garde decor complete with intricate brass detailing, cool hues with rich gold and chocolate accents and a chic retro feel. The Chamberlain West Hollywood boutique hotel features 114 spacious suites, an exclusive chic Bistro, in suite dining plus a stunning rooftop setting with 360-degree panoramic views of the Hollywood hills and elegant spaces for intimate events, private dinners or corporate meetings. Roof top pool offers private cabanas, dining and bar service. Our full service hotel also offers a complimentary 24 hour state of the art fitness center and a 24 hour business center with both MAC and PC's. A daily Amenity Fee will be collected at the property. ... more   less 
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Also Known As:
Chamberlain West Hollywood Hotel West Hollywood
Chamberlain Hotel West Hollywood
West Hollywood Chamberlain Hotel

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