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“Fee-gauging trumps the attempted upscale feel.”

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Chamberlain West Hollywood
Ranked #5 of 19 Hotels in West Hollywood
Certificate of Excellence
Brooklyn, New York
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Fee-gauging trumps the attempted upscale feel.”
Reviewed September 13, 2012

This hotel has beautiful rooms, and a great rooftop pool. But will gauge you for $35/day valet charge and $10.95 for internet access. This used to be an apt complex, so the building has a huge parking garage-- so there is ample room for parking, no need for the ridiculous pricing.

Leaves a very bad taste in your mouth.

  • Stayed September 2012, traveled on business
    • Value
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Helpful?
1 Thank NYCtreks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mhaut, General Manager at Chamberlain West Hollywood, responded to this review, September 17, 2012
Dear NYCtreks,

Thank you for your feedback. I sincerely regret you found our charging for valet parking and wireless internet to be excessive.

There is very limited parking in the City of West Hollywood, therefore, most properties in the area do charge a parking fee that is in line with our hotel.

The $10.95 fee for internet access is for the ability to connect wirelessly in a guest suite and public areas. We do however offer complimentary internet in our Business Center which is open 24 hours with access via a room key. The Business Center offers two Mac computers and two PC’s along with many other amenities!

Again, thank you for your comments as I do appreciate feedback from our guests. Please do not hesitate to contact me directly at the hotel if you would like to discuss in further detail.

Sincerely,

Chad Thompson
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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English first
Melbourne, Australia
Level Contributor
37 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed September 10, 2012

we stayed at the Chamberlain from the 6th August till the 13th August 2012.Our first trip to the States.The hotel was great,excellent staff,the valet were extra nice and always happy.The room was a nice size,pool great, and close to good restaurants.We will stay again on our next visit to the states. MELBOURNE,AUSTRALIA

  • Stayed August 2012, traveled as a couple
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Helpful?
3 Thank Angela P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mhaut, General Manager at Chamberlain West Hollywood, responded to this review, September 17, 2012
Dear Angela P,

Thank you for choosing the Chamberlain West Hollywood for your previous stay! I am so happy to see you enjoyed your time here with us and hope you choose to stay with us again in the future!

Sincerely,

Chad Thompson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aberdeen, United Kingdom
Level Contributor
69 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed September 2, 2012

We stayed for 3 nights after a road trip of California. Nice spacious rooms with sitting area. Did have a balcony but actually very small and shaded so we didn't use. Loved the rooftop pool, great place for chilling out in the evening. I loved breakfast, nice choices. We ate in the hotel one night, and sat outside in a sunny spot in their little garden terrace, this was really enjoyable. Nice quirky decor, feels high end. And Nobu west hollywood is just around the corner!

  • Stayed October 2011, traveled as a couple
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Helpful?
1 Thank mrsluxuryexplorer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mhaut, General Manager at Chamberlain West Hollywood, responded to this review, September 4, 2012
Dear mrsluxuryexplorer,

Thank you for choosing to stay at the Chamberlain West Hollywood! I appreciate the great review and am happy to see you enjoyed your stay with us!

Please do not hesitate to contact us if we can be of further assistance for a future stay!

Sincerely,

Chad Thompson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chappaqua, New York
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed September 1, 2012

The hotel is on a charming quiet street so you would never have to worry about street noise. The staff is very accommodating making sure everything about your stay is to your liking. The Chamberlain is very clean throughout the entire hotel including the guest rooms. The rooms are large and luxurious, decorated with modern cool furniture. The rooftop pool is peaceful with very comfortable chairs, nice awnings for those who would like shade, and enough chairs in the sun for those who don't. They also offer complementary iced tea and lemonade at the pool which is quite refreshing. I highly recommend staying at The Chamberlain.

  • Stayed August 2012, traveled with family
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Helpful?
Thank GabbyAlex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mhaut, General Manager at Chamberlain West Hollywood, responded to this review, September 4, 2012
Dear Gabby/Alex,

Thank you for such a great review! I am happy to see you enjoyed your stay with us and hope to be able to assist you again in the future!

Sincerely,

Chad Thompson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nice, France
Level Contributor
128 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed August 31, 2012

I liked this place. The rooms are lovely although the bathrooms are small. The rooftop pool is also small but it has a great view and a really cool bar in the evening. There are a couple of restaurants in walking distance.

Room Tip: I only saw mine but it was peaceful even though it was on the ground floor.
See more room tips
  • Stayed July 2012, traveled with family
    • Value
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Helpful?
Thank lemanieg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mhaut, General Manager at Chamberlain West Hollywood, responded to this review, September 4, 2012
Dear lemanieg,

Thank you for choosing the Chamberlain West Hollywood for your recent stay! I am happy to see you enjoyed our rooftop pool and bar - It happens to be one of our most favored amenities!

We look forward to welcoming you back in the future!

Sincerely,

Chad Thompson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 18, 2012

An oasis in the desert of chaos. This was the last leg of our two week vacation- Dana point condo on the strand, Hilton union square san Francisco, the lodge at Sequoia and waiting for an hour on the side of the mountain for construction on the Generals highway we needed a break. We got it at the Chamberlain Hotel in WeHo. From the moment we arrived we were treated like valued and special guests (hard to get that in WeHo!) The lobby, rooms, pool area, restaurant and even the valet area were tastesfully appointed! The room was huge! We highly recommend and wish we could stay longer! In fact our last. Igbt here we just decided to order in and hang out here and we are a family of five

  • Stayed August 2012
    • Value
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Helpful?
Thank Chelesarr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mhaut, General Manager at Chamberlain West Hollywood, responded to this review, September 4, 2012
Dear Chelesarr,

I am very happy to hear that you were "treated like valued and special guests" because that is exactly what we strive for!

Thank you for the recommendations and we do hope that the next time you travel to West Hollywood you choose to stay with us again!

Sincerely,

Chad Thompson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
21 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed August 15, 2012

The hotel is perfectly located, inexpensive and the service is great. We had a great stay with our family and friends and everyone is still talking about how good the hotel was. Thank you Chamberlain we will be back.

  • Stayed June 2012, traveled with family
    • Value
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Helpful?
1 Thank Pradoboy67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mhaut, General Manager at Chamberlain West Hollywood, responded to this review, September 4, 2012
Dear Pradoboy67,

No, THANK YOU! We really appreciate you choosing to stay at the Chamberlain West Hollywood and look forward to welcoming you back on your next trip!

Sincerely,

Chad Thompson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Chamberlain West Hollywood

Property: Chamberlain West Hollywood
Address: 1000 Westmount Drive, West Hollywood, CA 90069-4142
Location: United States > California > West Hollywood > West Hollywood
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in West Hollywood
#5 Luxury Hotel in West Hollywood
#5 Romantic Hotel in West Hollywood
#6 Family Hotel in West Hollywood
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Chamberlain West Hollywood 4*
Number of rooms: 114
Official Description (provided by the hotel):
Discreetly located on a residential, tree-lined street in West Hollywood amid the exciting Sunset Strip and the bustling Santa Monica Boulevard, our eclectic West Hollywood boutique hotel offers the perfect combination of glamour, comfort and impeccable service. The dramatic style, unique ambiance and convenient location of our West Hollywood accommodations make it an ideal choice for a relaxing extended visit or a short LA getaway for both business and leisure travelers. Step into the glamorous 80s with our avant-garde decor complete with intricate brass detailing, cool hues with rich gold and chocolate accents and a chic retro feel. The Chamberlain West Hollywood boutique hotel features 114 spacious suites, an exclusive chic Bistro, in suite dining plus a stunning rooftop setting with 360-degree panoramic views of the Hollywood hills and elegant spaces for intimate events, private dinners or corporate meetings. Roof top pool offers private cabanas, dining and bar service. Our full service hotel also offers a complimentary 24 hour state of the art fitness center and a 24 hour business center with both MAC and PC's. A daily Amenity Fee will be collected at the property. ... more   less 
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Also Known As:
Chamberlain West Hollywood Hotel West Hollywood
Chamberlain Hotel West Hollywood
West Hollywood Chamberlain Hotel

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