What I liked:
Our room was large! Even more than I expected. There was everything in it: fridge, oven, toaster, forks, knive, spoons, cups and stuff... It was very clean, nice view on Holloway Dr., You can walk to Trader Joe's which is not far, and also to Beverly Connection and Beverly Center which 20 minutes away by walk.
What I didn't like:
The same night we checked in there was a party in lobby in evenings of Friday and Saturday. Start time was 9:30 pm till 2 am. It was so noisy and loud downstairs that we couldn't sleep being on 3rd floor. And the last day of our stay people downstairs played Bingo game, so it was noisy as well.
Also I had problem contacting person to talk about reservations/cancellations. I called them many times 2 week before going to San Francisco, left her messages, my friends called her many times and also left few messages, but that lady - Cara didn't call back even once, didn't reply any mail and didn't contact neither me nor my friends to understand my problem. And when I arrived to hotel and asked to meet her, they said that she lives in New York :)) Whatever.. If you want someone to help you with any issue regarding reservation or cancellation - no one will help you except Cara, but she is unavailable or out of office any time you call or send email.
It's too bad such managers work for that hotel!
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- Also Known As:
- Palihouse Holloway West Hollywood