The room was not what I reserved on hotes.com. We ordered a handicap room for 3 adults. The room we got was not in A.D.A. compliance. There was no offer to try to reconcile our issue. We were stuck and had to take the room that was available. The bathtub was slippery. The beds were uncomfortable. The Breakfast coffee was alwful. There was a poor selection for breakfast. The room keys had to be reactivated everyday.
- Reservation Options:
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- Also Known As:
- Courtyard West Covina
- West Covina Courtyard