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“Nice place to stay”

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Best Western Plus West Covina Inn
Ranked #1 of 7 Hotels in West Covina
Reviewed January 8, 2014

Nothing like a hot breakfast in the morning, even if it was very cooked eggs. The sausage was great, there were waffle machines too. There are a couple of restaurants within walking distance, making dinner plans a snap. There is a shopping center just down the street as well. Freeway is very close but the room was pretty quiet and it's easy to jump on the freeway and get to City of Hope or just about anywhere else. Staff very helpful with directions.

  • Stayed: January 2014, traveled on business
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Review collected in partnership with Best Western
Thank Sandy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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235 - 241 of 318 reviews

Reviewed January 3, 2014

We checked in about 7:00 PM and there was only one person on staff and three of four check-ins front of us and a couple of phone conversations. So it took a little time checking in other than that nice stay good locations for eating.

  • Stayed: December 2013, traveled with family
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Review collected in partnership with Best Western
Thank 341thomaso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 1, 2014

Having read some of the reviews I was somewhat cautious on my arrival here. I need not have worried. The place is very clean, well positioned for the event we were attending in the City of Industry, and everyone was most helpful. The area is fine with ample safe parking and numerous shops and restaurants within walking distance. I had a valuable motor cycle attached to my car, all necessary arrangements were made to ensure its safe storage, all staff were extremely helpful to me. Food at Breakfast very good. water in pool a little on the cool side, other than that everything was perfect. i'll be back here next time.

  • Stayed: December 2013, traveled with family
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Thank Sentinel_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 22, 2013

We have stayed at the BW Plus West Covina Inn on several occasions. The experience has always been very positive and pleasant. The facility is exceptionally clean and well cared for throughout from the entry to the reception area, the rooms we have stayed in and the breakfast area. Staff is friendly and helpful. The location is conveniently located to many of the tourist destinations in Southern California such as Beaches, Disneyland and specially why we stay there to MT. SAC where we watch grandchildren participate in the Foot Locker sponsored cross country races each December.

  • Stayed: December 2013, traveled with family
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Review collected in partnership with Best Western
Thank Susan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 6, 2013

The hotel is a great place to stay for a reasonable price. The room was fine, the location very convenient, the breakfast very good, the staff are excellent. It was very busy while we were there and yet it was quiet. This is our fifth year staying here and it has never disappointed us.

  • Stayed: December 2013, traveled with family
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Review collected in partnership with Best Western
1  Thank Alhel44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 28, 2013

We booked 2 rooms for 3 nights for our guests overseas through Hot Wire and somehow the name on the reservation was not correct. The hotel manager, Martin, claimed that we did not provide the right information and he had trouble finding our reservation. Throughout our brief 15 minute conversation, Martin was unprofessional and had a horrible attitude. He sounded condescending and accused us multiple times for not providing the correct info. After he finally agreed to give us the rooms, he, once again, claimed that we booked one king size bed when we specifically requested for 2 doubles. When we asked to switch to 2 doubles, he told us repeatedly that the hotel was fully booked until Monday and they did not offer any roller beds. Are you kidding me?

I was pretty upset by this point but did not want to lose my composure in front of my guests. After Martin finished checking us in, he all of a sudden said he will call us in 30 minutes to change rooms if it becomes available. And of course in half an hour, our guests were switched over to a room with 2 doubles with an extra fee of $15 daily. Did someone really cancel last minute or did you finally realize you were being rude?

Martin, please improve on your service. I understand it was probably Hot Wire who entered the wrong information but you really cannot accuse your customers without getting the facts straight and make them feel incompetent. I am sure I will not be the last person to complain if the same scenario happens again.

  • Stayed: November 2013, traveled on business
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1  Thank may t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 18, 2013

Stayed for one night. Staff was friendly, beds were very comfortable, rooms were very clean. Very nice accommodations with a reasonable price for a one night stay. Complimentary breakfast was nice. Eggs, waffles, oatmeal, sausage, toast, etc. Would definitely return on another trip to the area. Conveniently located near restaurants and shopping.

  • Stayed: November 2013, traveled on business
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Review collected in partnership with Best Western
Thank Jennifer S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Plus West Covina Inn

Address: 3275 East Garvey Ave. North, West Covina, CA 91791-1708 (Formerly BEST WESTERN PLUS West Covina Inn)
Phone Number:
Location: United States > California > West Covina
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 7 Hotels in West Covina
Price Range: $105 - $150 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus West Covina Inn 2.5*
Number of rooms: 126
Official Description (provided by the hotel):
This West Covina, California hotel offers complimentary hot breakfast and convenient access to Southern California attractions including the L.A. County Fairgrounds (Pomona Fairplex) and Disneyland®. Ideally located next to the San Bernardino Freeway, the Best Western Plus West Covina Inn provides all of the comforts and amenities of home at an affordable rate. This West Covina area hotel offers well-appointed guest rooms or suites featuring, cable satellite television and free high-speed Internet access. Begin each morning with a free hot breakfast buffet, including: scrambled eggs, sausage, waffles, yogurt, fresh fruit, cereal, Danish, muffins and more. This Los Angeles County hotel also features an outdoor swimming pool and spa, guest laundry, business services and meeting/banquet facilities accommodating up to 45 people. Guests will also enjoy the variety of restaurants available on Restaurant Row, located next to the hotel. West Covina is a booming city of industry, home to Xerox Corporation, Mercedes-Benz, Regal Entertainment and the Big League Dreams Sports Park. Racing fans will enjoy spending the afternoon at the Irwindale Speedway, Auto Club Raceway at Pomona, or the Auto Club Speedway in Fontana while others will appreciate the close proximity to shopping areas such as IKEA®, Westfield, and Eastland Shopping Centers. Take a quick day trip into the Los Angeles area to visit key Southern California attractions including Disneyland®, Knott's® Berry Farm, Universal Studios®, Hollywood, Raging Waters®, and the Pacific Ocean via many of the beaches and piers of Southern California. The Best Western Plus West Covina Inn also provides convenient access to a variety of universities and colleges including Cal Poly Pomona, Mt. San Antonio College and Azusa Pacific. The friendly, helpful staff at the Best Western Plus West Covina Inn is ready to ensure a fun-filled memorable stay in West Covina, California. Make a reservation today! ... more   less 
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Also Known As:
Best Western Plus West Covina Hotel West Covina
Best Western West Covina
West Covina Best Western

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