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“Great staff, good room layout”

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Holiday Inn Express Hotel & Suites Watsonville
Ranked #2 of 10 Hotels in Watsonville
Certificate of Excellence
GreenLeadersBronze level
Taos, New Mexico
Level 5 Contributor
66 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Great staff, good room layout”
Reviewed February 26, 2014

We have stayed here several days, changing our plans several times. The staff - reception, housekeeping, and maintenance - were all very friendly and very helpful.
Unlike many motels of the same brand, the room layout here is very comfortable, easy to navigate, and very useful when preparing food in the room.

Room Tip: Back of the hotel faces a slough with good birds. The end by the gas station is close to the ice mac...
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  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JimLud
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hixwatsonville, General Manager at Holiday Inn Express Hotel & Suites Watsonville, responded to this review, March 3, 2014
JimLud,

Thank you so very much for taking the time to review our hotel. We are pleased that you found the accommodations and staff comfortable and inviting. We look forward to welcoming you back in the future.

Kind Regards,
Amy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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159 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
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English first
San Francisco
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 22, 2014

I stayed there last weekend. Overall a good stay. It was the worst Holiday Inn I have ever stayed at. The breakfast was subpar and costco-ish. They kept running out of hot items and their coffee was horrible. The staff was friendly overall, except for one woman who was not friendly. She asked me for ID for my service animal in a tone no one in the service industry should ever use. The room was not quiet and I could hear people in the lobby and dining room talking loudly. I would probably think twice about staying there again unless they gave me a really good rate.

Room Tip: Get a room away from the lobby and pool area. They are loud.
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Green Features: There were signs reminding guests to be environmentally aware.
  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TamPro1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hixwatsonville, General Manager at Holiday Inn Express Hotel & Suites Watsonville, responded to this review, January 28, 2014
TamPro1,

I am sorry for the way one of my team members spoke with you; it is not our policy to ask for service animal identification. I will be completing a re-training of all team members this week. As far as the breakfast not being up to your standard I hope that you will try us again in May! All Holiday Inn Express Hotels will be making changes to their breakfast to include healthier options.

Kind Regards,
Amy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed December 11, 2013

The room was great, we upgraded to the jacuzzi room and it was fab. Everything was clean and updated, the gym served it's purposes and I wish I brought my bathing suit because the pool looked great! Lastly, everyone at the front desk was super helpful and friendly and you could just overall tell it's a well run place. Would definitely stay here again.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mpants
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hixwatsonville, General Manager at Holiday Inn Express Hotel & Suites Watsonville, responded to this review, January 28, 2014
mpants,

Thank you so very much for taking the time to write this review, we look forward to seeing you again soon!

Kind Regards,
Amy
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Monterey, California
Level 5 Contributor
60 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed December 1, 2013

Stayed at Holiday Inn Express because my house was being treated for water damage...not the best of circumstances. But the hotel did the trick...comfortable, clean, quiet, reasonable, convenient for making trips back to my house to see what was happening.

Plus the hot breakfast, a nice pool, aerobic machines and free parking were great additions.

  • Stayed November 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ethelethel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thousand Oaks, California
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 1, 2013 via mobile

We picked this hotel on our way to Monterey Bay and decided to stay in Watsonville because it was cheaper and this hotel had am INDOOR POOL! It was a must with high energy kids who needed to exercise after a long day in the car. The hotel is conviently placed and there are lots of amenities nearby such as gas and food. The hotel breakfast was great and free. My only complaint is we booked two queens and man...those were the SMALLEST queens I think I have slept in. The beds were also very firm, which if you like is fine. The room had a fridge and microwave and was clean. We were on the first floor which does get noisey!! If you need super quiet get a higher floor. Overall a great value and stay for the price and would stay here again driving through for the indoor pool.

Stayed December 2013, traveled with family
Helpful?
1 Thank Melly37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hixwatsonville, General Manager at Holiday Inn Express Hotel & Suites Watsonville, responded to this review, January 28, 2014
Melly37,

Thank you so much for taking the time to share your experience at our hotel! We look forward to welcoming you back!!

Kind Regards,
Amy
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Roseville, CA
Level 5 Contributor
57 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed November 29, 2013

In town for a funeral, great stay in a double suite; not huge, but the extra room with a door allowed people to use the desk and/or tv while others slept. Weird that paper dishes were provided along with a tiny bottle of Palmolive dish detergent in the kitchenette; how do you wash paper plates? Very clean, decent breakfast; motel was not too full, so the breakfast room wasn't too chaotic, but maybe would be problematic when the hotel is full because the breakfast room isn't that big. Located very close to Target, grocery stores, fast food, and restaurants, all of which were hopping with activity on a Sunday night. Overall one of the better HIEs we have stayed in.

Room Tip: Two room double suites are nice if you have teenagers who want to watch TV late.
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  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank trvlwhenican
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colfax, CA.
Level 3 Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed September 29, 2013

Stayed there last year and it was really good, this time was no different.
It may not be a five star luxury hotel but don't tell them that.
The front desk is always very welcoming, the room was very clean and nice. The property is well kept and the morning breakfast is one of the better continental type around. Except most places seem to just have dry type, no-work fares. At This property it's a full breakfast.
Give it a try, you will be impressed.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank InnstoneDotCom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hixwatsonville, General Manager at Holiday Inn Express Hotel & Suites Watsonville, responded to this review, October 1, 2013
Dear InnStoneDotCom,

Thank you for coming back to stay with us! Your comments are fair and our Front Desk, Housekeeping and Breakfast are grateful for your kind words.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Watsonville

Property: Holiday Inn Express Hotel & Suites Watsonville
Address: 1855 Main St, Watsonville, CA 95076-6024
Phone Number:
Location: United States > California > Watsonville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 10 Hotels in Watsonville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Watsonville 2.5*
Number of rooms: 65
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Hotel & Suites Watsonville, CA!We are conveniently located midway between Santa Cruz and Monterey Bay, just off Scenic Highway 1 and Route 152. Stay over and relax with us while driving the California Coast. Spend a day at the Santa Cruz Beach Boardwalk; enjoy unlimited ocean activities including fishing, surfing, sailing, kayaking and a variety of aquatic pastimes. Experiencing the Monterey Bay Aquarium is a must. Afterward, enjoy some fresh seafood at one of the casual or fine dining restaurants on Cannery Row. Watsonville is the Strawberry Capital of the World and Driscoll Strawberries is less than 5 miles away. All 65 rooms and suites feature free high-speed Internet access, complimentary hot Express Start breakfast, microwaves, refrigerators, and telephones with voice mail message service, hair dryers, iron and ironing board. We also have an on-site fitness room, heated indoor pool and spa.We invite you to come visit us soon and experience our friendly Central Coast Hospitality! ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Watsonville
Holiday Inn Watsonville
Watsonville Holiday Inn Express

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