I am a tried and true Hilton girl, but after staying here, I will be changing my tune. BE VERY CAUTIOUS about valet and inspect your car before you drop it off and inspect before you drive off the lot. They damage your car and don't have enough integrity to own up to it. I spend thousands of dollars a year at Hilton brand and they don't even have enough decency to own up to their mistakes and fix the damage they caused. You are forced to use valet, since there are no real other options for parking, but you assume all risks. They can damage your car at will and if you drive off the property, all bets are off. I will never stay at this hotel again. Also, don;t book a rewards stay here, they treat you like a second class citizen. They couldn't find my reservation until I told them I was a rewards stay. I would hope that all customers are the same, but you could hear the birds chirping in the receptionists head when I told her my name.
- Official Description (provided by the hotel):
- Embassy Suites Walnut Creek hotel is ideally located in the beautiful East Bay of Northern California. We are convenient to Oakland, San Francisco and SFO airport and BART. Spread out in a two-room suite or upgrade to an Executive suite for extra space and amenities. Enjoy a complimentary cooked-to-order breakfast and evening drinks and snacks at the Manager's Reception. Host an event in our 7,000 sq. ft. of meeting space, or celebrate a special occasion in the eight-story tropical atrium. This hotel offers valet only parking for guests for $25/day. ... more less
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- Also Known As:
- Embassy Suites Walnut Creek
- Walnut Creek Embassy Suites