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“Great experience and staff”

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Holiday Inn Express Walnut Creek
Ranked #3 of 7 Hotels in Walnut Creek
Certificate of Excellence
GreenLeadersBronze level
Reviewed June 17, 2009

We stayed here with extended family for a wedding. We had a king room and it was a good size, very clean with an iron and hairdryer. The hotel provided breakfast with some elements changing everyday and it was well stocked and very good. There is a pool and hot tub in the enclosed courtyard which provided a great meeting place for our families. There is also a complimentary shuttle with a five mile radius.

The best part of our stay was the wonderful staff. They were very friendly and helpful. They really seemed to take pride in their jobs which was evident in the clean rooms, halls, public bathrooms and breakfast room.

We would stay here again!

  • Stayed: May 2009, traveled as a couple
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Thank NeMcD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dgill2306, Hotel Manager at Holiday Inn Express Walnut Creek, responded to this reviewResponded February 5, 2010

Dear Holiday Inn Express Walnut Creek Guest, Thank you for sharing your review. It is so wonderful to hear that you and your family had a fantastic stay with us, especially during such a great occasion! We are happy that you found all elements of our accomodations and amenities to your liking, including our pool and our complimentary shuttle, which many of our guests take full advantage of. Most notably, we are thrilled that our staff was able to exceed your expectations, not just with the level of service we provide, but also with their upbeat attitude! Service with a smile is never unappreciated and certainly goes a long way! Thank you so much for choosing to stay with us! We look forward to welcoming you and your family back to the Holiday Inn Express on your next visit to Walnut Creek!

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Reviews (573)
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538 - 544 of 573 reviews

Reviewed June 10, 2009

I booked this hotel because it was rated relatively high on Trip Advisor, it's price, and location. I was very happy and surprised with my 1 day, Wednesday night stay. The staff is very friendly. On Wednesday nights they have a barbeque outside by the pool - that blows away anything the "competition" might have. There are complementary cookies and lemonaid during the day. They also have nice rooms. Their is a complementary breakfast. The breakfast is the only thing that could be better. The eggs were only offered with fatty cheese in the middle. It would be nice if they just offered scrambled eggs or hard boiled eggs. It would also be nice if they offered a more healthy breakfast. Especially since the travelers today are not so thin/in shape. Overall a very nice experience and I will be back.

  • Stayed: May 2009, traveled on business
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Thank MREUS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dgill2306, Hotel Manager at Holiday Inn Express Walnut Creek, responded to this reviewResponded February 5, 2010

Dear Holiday Inn Express Walnut Creek Guest, Thank you for sharing your review! We are so excited to hear that we were able to surprise you and exceeded your expectations of our hotel. We constantly strive to delight our guests, and to learn we were able to do so during your stay is an absolute treat! Please know that we have also noted your suggestions for breakfast. You certainly provide a great point and we recognize that many of today's traveler's seek healthier food options. We thank you for your helpful feedback and hope to see you back at the Holiday Inn Express Walnut Creek soon!

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Reviewed May 27, 2009

We had a small group of students from around the world for a horticultural therapy class held at the nearby Heather Farms Gardens.
Close to BART (Pleasant Hill station) for the airport transfer. A special reception for the night of arrival. Good breakfasts (Try the cinnamon roll!) and very pleasant patio area. There is a fun pub just up the street that features a rural pool hall and hangout.
Nice socializing hot tub area with a safe and enclosed courtyard garden.
We were able to network in the open lobby and public areas with ease.
The staff here treat the guest very well.
This is the Diablo Valley hotel in which to stay!

  • Stayed: April 2009, traveled on business
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Thank GAndersGardens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dgill2306, Hotel Manager at Holiday Inn Express Walnut Creek, responded to this reviewResponded February 5, 2010

Dear Holiday Inn Express Walnut Creek Guest, Thank you for sharing your review. We are so happy to have hosted your group! To hear that you all had a great time during your stay with us is a delight, and is so encouraging! We work tirelessly to provide comfortable accomodations and outstanding service to all of our guests, and we're certainly glad you experienced it! Thank you for choosing to stay at the Holiday Inn Express! Hope to see you and your fellow horticultural students back on your next trip to Walnut Creek!

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Reviewed May 5, 2009

I needed a place to stay while in Walnut Creek to get my car fixed since I live over 3 hours away. My husband went with me and we played some golf as well. This hotel is very much like any other Holiday Inn Express. I'm not real sure where the bad reviews came from. I stayed at this hotel before the remodel and it feels much cleaner now. That's always a plus! Our room was on the large size for a standard king room. The food is the same as what you get from other Holiday Inn Express hotels.

Stayed: May 2009, traveled as a couple
Thank ktmMendocino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 13, 2009

I stayed at the Walnut Creek Holiday Inn Express with my boyfriend, who was there for business and I was there for leisure, and to explore San Francisco. The hotel was very comfortable, clean, quiet, and well-kept up. The sleeping arrangement was very comfortable, and the free internet was really great during some lounging time in the morning. Also, it was nice to be able to walk to the BART (no more than 10 minutes) and to be able to be in the city in just 30 minutes of so. Overall, this was a great facility and much better priced than anything in the ciy! I would highly recommend this as an option for either business of leisure!

  • Stayed: April 2009, traveled as a couple
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Thank julieruelb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 3, 2009

I stayed at this hotel for one week for work. It was the worst hotel stay I've had in 10+ years. The hotel was/is undergoing renovations and was completely torn apart. Sounds of hammers and tile saws through the day and night. You had to navigate an obstacle course (with your luggage) just to get from the parking place to the front desk. The hotel is pet friendly which meant that my room smelled like DOG. Breakfast was not worht the money (it was free). I could not check out fast enough and will not return.

Stayed: October 2008, traveled on business
Thank Biztraveler777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dgill2306, Manager at Holiday Inn Express Walnut Creek, responded to this reviewResponded June 10, 2009

Our sincerest apologies for the inconvieneces you experienced here with us at the Holiday Inn Express Walnut Creek. While we understand your frustrations, we would love the opportunity to have you stay with us again and experience the expectations you deserve. Our hotel has been completely remodeled and transformed. If you are returning to the area, please contact me directly so that I can assure your stay in Walnut Creek is well experienced.

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Reviewed February 17, 2009

I recently stayed at the Holiday Inn express for business. It was the perfect location for my needs and the staff was very friendly. I was told this hotel was recently remodled, and it showed in the wlelcoming lobby and the pleasant and spacious rooms. The hot breakfast bar was quick and convenient, and the food was good. All in all a nice hotel.

  • Stayed: January 2009, traveled on business
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Thank biztraveler85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Walnut Creek

Address: 2730 N Main St, Walnut Creek, CA 94597-2732
Phone Number:
Location: United States > California > Walnut Creek
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Walnut Creek
#2 Family Hotel in Walnut Creek
#3 Business Hotel in Walnut Creek
Price Range: $125 - $231 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Walnut Creek 3*
Number of rooms: 161
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Walnut Creek the perfect hotel for business or pleasure in the East Bay area of San Francisco. The Holiday Inn Express has transformed into a warm and modern hotel featuring contemporary furnishings, a natural light conservatory and a relaxing library area. The Holiday Inn Express Walnut Creek, CA hotel, minutes from Concord, Pleasant Hill and Moraga, offers access to I-680 for access to Oakland, San Francisco, San Jose, and all parts of the San Francisco Bay Area. Or, if you prefer to avoid driving, BART is 3 blocks away and takes you to San Francisco within 30 minutes. Visiting St. Mary s College, Concord Pavilion, & the upscale Broadway Shopping Plaza of Walnut Creek are all easy from the hotel.If you re working in Walnut Creek, the Holiday Inn Express Hotel makes visiting PMI, Siemens Oncology, Kaiser Permanente or PG&E easy and stress-free. In Contra Costa County, the Holiday Inn Express Walnut Creek, CA is well known for being one of the only hotels in Walnut Creek to offer free high-speed Internet access, free parking, and free shuttle service within 3 miles. ... more   less 
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Also Known As:
Holiday Inn Express Walnut Creek Hotel Walnut Creek
Holiday Inn Walnut Creek
Walnut Creek Holiday Inn

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