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Holiday Inn Express Walnut Creek
Ranked #3 of 7 Hotels in Walnut Creek
Certificate of Excellence
GreenLeadersBronze level
Reviewed October 22, 2013

I booked a trip and came across unfortunate circumstances, Luis answered the phone and was more than understanding. We were able to work out a way to change the trip to help us both out. On a day that has been terrible for me to say the least, I at least had one great experience and it was dealing with Luis at the Holiday Inn in Walnut Creek. For that reason, I would recommend this hotel to anyone, I have previously stayed there on business and appreciate the people that work there as well as the amenities.

Luis thank you again and I hope to stay at your hotel again soon!

  • Stayed: October 2013, traveled on business
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Thank David C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steve D, General Manager at Holiday Inn Express Walnut Creek, responded to this reviewResponded October 24, 2013

Dear David C
Thank you so much for taking the time to provide with such compliments to the service at our Holiday Inn Express Walnut Creek. We will make sure to pass on your positive comments and recognition to Luis. Thanks again for choosing our hotel and we hope we will see you sometime soon!

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297 - 303 of 584 reviews

Reviewed October 20, 2013

I stayed here two nights and would come back. Everyone from the front desk to the maids to the dining room attendants were very friendly and pleasant. They serve a free breakfast which was better than most. The rooms were clean (although it could have been vacuumed better) and quiet. My only real "complaint" was that I was told the pool was heated but it felt pretty cold to me. I didn't use it for that reason.

  • Stayed: October 2013, traveled with family
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Thank dogs4dusty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steve D, General Manager at Holiday Inn Express Walnut Creek, responded to this reviewResponded October 22, 2013

Dear dogfordusty;
Thank you so much for your business and review, we really appreciate your time to point out the excellent service, the great breakfast and the cleanliness at our Holiday Inn Express Walnut Creek. We hope we can host you again soon. Thanks!

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Reviewed October 17, 2013

The hotel has everything we need, and we can also bring our little dog, which is another plus.

The "buffet" breakfast is excellent, and the staff in the breakfast room (particularly Janus) are energetic, cheerful, and efficient. They start the day off right!

Friendly, helpful staff.

  • Stayed: October 2013, traveled with family
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Thank kathiewood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steve D, General Manager at Holiday Inn Express Walnut Creek, responded to this reviewResponded October 18, 2013

Dear Kathiewood;
Thank you for staying with us and for your kind review. We appreciate your kind comments about the excellent service Janus provided you with. We hope you visit us again soon.

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Reviewed October 15, 2013

Stayed with 2 more couples and all of us expressed very good reviews. The rooms are clean and the reception staff are very friendly and courteous . Would stay there again!
The hotel is about a mile or so close to shops and restaurants .

Room Tip: View to courtyard
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  • Stayed: September 2013, traveled with friends
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Thank tesmics
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steve D, General Manager at Holiday Inn Express Walnut Creek, responded to this reviewResponded October 18, 2013

Dear Tesmics;
Thanks so much for your feedback on your recent stay and for choosing our hotel. We really appreciate your generous and kind words and hope you visit us back again soon!

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Reviewed October 14, 2013

My wife and i stayed here for two nights while touring north california and visiting son at uc Berkeley.Our room was a little bit dark but was well equipped and clean.The breakfast room had lots of choice,the room can get a bit crowed,but i think each day we timed it just about right before the queue for the eggs and bacon hot counter.
Our bed was really comfortable and the television had plenty of channels.We enjoyed our stay here

  • Stayed: October 2013, traveled as a couple
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Thank gerard q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steve D, General Manager at Holiday Inn Express Walnut Creek, responded to this reviewResponded October 14, 2013

Dear Gerard Q
Thank you very much for choosing our hotel, for pointing the cleanliness of the rooms, breakfast and selection of TV channels. Thank you for the time taken to write your kind comments about the hotel and hope to see you on your next trip to see your son.

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Reviewed October 12, 2013

I spent a few days visiting friends in Walnut Creek and this hotel proved to be a nice option. There's a free shuttle everyday until 4 PM that will take guests to/pick guests up from anywhere within a few mile radius (which covers most of Walnut Creek), which I found to be the most noteworthy service. There are plenty of restaurants and stores and entertainment options in the area, to keep you occupied (Chick-Fil-A, Starbucks, Walgreens, Quizno's, IHOP, and several other restaurants are all just a few blocks away) The free breakfast was nice enough and the rooms were all fairly new and clean (our non-smoking room smelled of cigarettes, though). There wasn't much traffic noise or anything, so sleeping was not an issue. Based on what I could tell, most of the other guests were business travelers.

  • Stayed: October 2013, traveled as a couple
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Thank JustinTBrown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steve D, General Manager at Holiday Inn Express Walnut Creek, responded to this reviewResponded October 14, 2013

Dear JustinTBrown
Thank you for choosing our hotel among all the options in this area. Thanks for pointing our shuttle service, the restaurants in the area and our daily breakfast. My apologies for the cigarette smell in the room. let me tell you that very soon we will perform a special treatment to remove odors from a number of rooms. thank you very much for your kind comments which help us to improve every day. We hope to see you sometime soon.

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Reviewed October 9, 2013

We were going to meet our son at UC Berkeley and made a reservation here. It was perfect for what we needed. The room was spotless, king sized bed with nice sheets and two loftiness-es to choose from in pillows. Great shower, quiet AC, desk, wifi, HBO - in short, everything you would hope to get in a hotel room along with friendly help. Breakfast had a lot to choose from, though not exactly high on the healthy side: a pancake maker that I swear was a 3-D printer, cereal, even cooked eggs albeit oversalted. Horribly sweet juices; however, fresh fruit and yogurt. Pool, hot tub (towels are more like hand towels than pool towels). We got a good deal on the price from a local NPR auction, so for what we spent, we were very pleased. We would certainly stay there again.

  • Stayed: October 2013, traveled with family
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1  Thank StillDoreen92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steve D, General Manager at Holiday Inn Express Walnut Creek, responded to this reviewResponded October 10, 2013

Dear StillDoreen92;
Thank you for staying with us and for your wonderful remarks about our internet, friendly service and cleanliness. We are sorry that our breakfast options did not meet your standards. We look forward to your next visit, hopefully soon.
Thanks again!

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Additional Information about Holiday Inn Express Walnut Creek

Address: 2730 N Main St, Walnut Creek, CA 94597-2732
Phone Number:
Location: United States > California > Walnut Creek
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Walnut Creek
#2 Family Hotel in Walnut Creek
#3 Business Hotel in Walnut Creek
Price Range: $94 - $205 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Walnut Creek 3*
Number of rooms: 161
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Walnut Creek the perfect hotel for business or pleasure in the East Bay area of San Francisco. The Holiday Inn Express has transformed into a warm and modern hotel featuring contemporary furnishings, a natural light conservatory and a relaxing library area. The Holiday Inn Express Walnut Creek, CA hotel, minutes from Concord, Pleasant Hill and Moraga, offers access to I-680 for access to Oakland, San Francisco, San Jose, and all parts of the San Francisco Bay Area. Or, if you prefer to avoid driving, BART is 3 blocks away and takes you to San Francisco within 30 minutes. Visiting St. Mary s College, Concord Pavilion, & the upscale Broadway Shopping Plaza of Walnut Creek are all easy from the hotel.If you re working in Walnut Creek, the Holiday Inn Express Hotel makes visiting PMI, Siemens Oncology, Kaiser Permanente or PG&E easy and stress-free. In Contra Costa County, the Holiday Inn Express Walnut Creek, CA is well known for being one of the only hotels in Walnut Creek to offer free high-speed Internet access, free parking, and free shuttle service within 3 miles. ... more   less 
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Also Known As:
Holiday Inn Express Walnut Creek Hotel Walnut Creek
Holiday Inn Walnut Creek
Walnut Creek Holiday Inn

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