My family and I have stayed her 3 times within the last 2 years. Overall this is a very nice hotel, and up until this visit we have had no complaints about it. So, take this review as a 2 out of 3 stays were very nice. This time we arrived and they did not have the specific room types requested when I made the reservations available, which were supposed to be guaranteed. We specifically asked for two King rooms with a connecting door, so that our teenage child could be in the room adjoining ours with access in the room available if needed. Upon check in we were told our 2 rooms were 4 doors apart. After our disappointment was expressed, the check in staff did find us two connecting rooms, however they were 1 queen & 2 double beds, and on the Freeway side of the hotel. We had asked for the quiet portion of the hotel. Having stayed there before, we knew to do this. I suggest you do as well. The rooms do offer sound machines, and your own ear plugs. Hmmm?
The rooms themselves are very nice and clean, beds are great, and HD TV's.
We asked for a 7AM wake-up call. It NEVER happened!!! BIG NO-NO. Thankfully I woke up at 7:22, but we were rushed due to the hotels negligence.
Room service breakfast was okay, and saved us time.
Being able to self check-out via the TV was also helpful in getting us out the door faster in the morning.
The parking garage is a nightmare unless you drive a mini-cooper sized car. Opt for the valet parking for something like $7.00.
All in all a decent hotel, we were just somewhat disappointed with a few short-comings this last stay.
Good luck, and set the in-room alarm as back up.
- Official Description (provided by the hotel):
- Our newly renovated hotel is just 2 blocks from the Walnut Creek BART station and convenient to San Francisco, Oakland and the rest of the Bay area. A premier green-certified hotel in downtown Walnut Creek, guests are sure to enjoy our outdoor pool, spa tub, on-site fitness center, business center, fresh cuisine at 'Atrio Restaurant and 17,500 square feet of banquet space. Visit our beautiful hotel and experience comfortable living with many convenient amenities. ... more less
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- Also Known As:
- Walnut Creek Marriott Hotel Walnut Creek
- Marriott Walnut Creek